TS1559 After performing a software restore in iTunes, the problems remains... I still cannot turn Wifi on as it is still greyed out??? Can anybody help please?
Have performed software restore and still I am unable to turn my wifi on as the option to turn on is greyed out???
Can anybody help?.
If no change after restoring the iPhone with iTunes as a new iPhone or not from the backup, make an appointment at an Apple Store if there is one nearby since this is a hardware problem.
Similar Messages
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Hi all! I was updating the software on i pad to ios6, update was interrupted(apple update server is unavailable...). iTunes Diagnostics shows that "secure link to I tunes store failed". I use Windows 7 Home Premium 64 bit. Can anybody help please?
The following was done so far:
1. Windows Firewall - new rule created for itunes.
2. iTunes - latest version installed.
3. LAN setting : automatic detection of proxy is enabled;
4. iTunes diagnostics shows:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
TOSHIBA Satellite L655
iTunes 11.0.2.26
QuickTime 7.7.3
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003FB880034B7720
Current user is not an administrator.
The current local date and time is 2013-04-23 11:01:14.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {1CB5BBC2-8124-4664-899A-CE0A4683E3B4}
Description: Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 08:00:00 1970
Lease Expires: Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name: {8140112A-43D0-41D6-8B36-BE146C811173}
Description: Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
IP Address: 10.5.7.196
Subnet Mask: 255.255.0.0
Default Gateway: 10.5.0.1
DHCP Enabled: Yes
DHCP Server: 172.18.255.2
Lease Obtained: Tue Apr 23 10:14:40 2013
Lease Expires: Tue Apr 23 22:14:40 2013
DNS Servers: 121.97.59.7
121.97.59.2
121.97.59.3
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2013-03-22 10:05:31.
@@@. iTunes IS ENABLED THROUGH THE FIREWALL , even though diagnostics says "NOT enabled"hours after the first post i somehow got this to work. dont know how, but i do tried the dns clear cache, the clear host file, oh and i did the check automatically detech dns AND THEN se-check it again before i got this to work.
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hi, have a iphone/macbook itunes prob. i connected my phone to mac to add songs, and it wiped 99% of music from my phone. on the mac it still lists the songs on my phone but they are greyed out. can anyone help? very frustrated and want my music back.
I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.
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After saving a pdf as Excel workbook the numbers remain text and cannot be used in calculations. Is there a better way to convert into real digital numbers?
I have tried to convert the pdf to Word instead but same difficulty with numbers: look like numbers but not usable for calculationsExcel has a 'text to numbers' function, I would use that.
Convert text to numbers. Microsoft Excel. -
I have been trying to update to IOS 6 for 3 days now - my Iphone4S is in middle of restore and it gets so far then stops - no error messages - the bar does not move further. it stops at different places -
can anybody help please
KulbirStewart
This forum is for questions regarding the LabVIEW Datalogging and Supervisory Control Module. You will have more luck posting this question in the general LabVIEW forum.
Good luck -
I always proceeded the same way. I cannot find the message in iTunes and do not know how to solve. Can someone help please?
You said pictures. Do you have them in iphoto, and then sync with iTunes? That should make them appear in your iPhone, check the Photos page in iTunes for the settings.
Space: when each photo is 5MB only, the 792 is already 4GB !
Lex -
Hi everyone
I need help?
I bought my MacBook pro 17" in may 2012 and I've only used it for iTunes and to surf the net.
I gathered that I wasn't really using it to its full potential. I'm selling it now and wanted to restore it.
I think I've pressed command a r and reloaded lion on to it.
The problem is it still has my account info and I was hoping that would put it to its factory settings.
I logged on and now safari won't load up.
Please can I have some help never had a mac before all I want is to set it too factory settings please.Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your startup volume (usually Macintosh HD) from the left side list. Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
Just got a second hand iPhone 4s and tried to connect to iTunes on laptop running windows 8.1 does not detect iPhone, iPad or iPod. Can any help please? iPhone is version 7.1 and running latest itunes
Hello HungryHoover,
It sounds like you are not able to see any iOS devices in iTunes on your PC. I recommend the following article to help you troubleshoot that named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thank you for using Apple Support Communities.
Regards,
Sterling -
Can anybody help me retrieve an App from itunes onto my desktop???
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
iOS apps for the iPhone and iPad can not be used on a Mac. Apps for a Mac canot be used on iOS devices. iOS and OS X are two different operating systems and the apps developed for one do not run on the other. There are two separate Pages apps, one for the Mac and one for the iOS devices. If you want to use Pages on your Mac, you will also need to buy it from the Mac App Store.
http://itunes.apple.com/us/app/pages/id409201541?mt=12 -
TS1559 What do I do if I still can't turn on wifi after performing a software restore?
I still can't turn on my wifi, does anyone know what to do to fix it?
Hi there,
The troubleshooting article above has some further information towards the borrom of the page.
Additional Information
If you are still unable to turn Wi-Fi on, please contact Apple for support and service options.
-Griff W. -
I did the update the other night on my iPad and since then I haven't been able to purchase music on iTunes. The system doesn't accept my password, and when I've tried to reset it doesn't recognise any of my details. I didn't have any problem before the update, and everything else seems to be working ok.
It may be best to recreate the folder and the smart playlists from scratch.
tt2 -
I got my first software update few days ago to a newer version 4.3.5. And i find a change that the screen doesn't change while i move my phone horizontally. It is now act like fixed. When I used to see my album I feel bad and Im searching a way to fix this problem. Please help me by knowing me what is wrong to me? I need help immediately.
This might also help http://manuals.info.apple.com/enUS/iPhone_iOS4_UserGuide.pdf - Page 32
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When open iTunes it starts OK then a message from Windows appears, 'DATA EXECUTION PREVENTION Windows closed program'. Then the whole thing shuts down. Does anybody know how to sort this out please. I am using XP operating system and have recently updated iTunes. Thanks
Hi alanfromharlow,
It sounds as if iTunes is failing to launch properly on your Windows computer. You don’t mention what version of Windows you have, but one of these two articles should be useful to you -
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
Thanks for using Apple Support Communities.
Best,
Brett L -
Itunes cannot find a lot of videos that I have previuosy bought, can anybody help please
I am very new to this . I have bought quite a few Itunes videos, but when I try to play them it tells me that they cannot be located, does anybody have any idea where they might be please
The ipod is not a backup device. You should have everything on your comptuer backed up to an external source ( cd, dvd, flash drive, external drive, etc).
Some movies are redownloadable, some are not. The movie studios decide this.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
iphone 5 and itunes 11 trouble
Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.
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