TS1559 Because the company does not solve this problem?

Because the company does not solve this problem?
My iphone 4s has 14 months of use, this new and does not work!
So I want a "smartphone" that does not work?
Here in Brazil, to exchange charged me around 400 dollars. I have not changed because I can not, I paid the apple store around 1,360 dollares and does not work?
I am very disappointed with the apple!

Thanks Michael,
I take the device into Apple and they said that if I pay $ 400 they give me a new one.
I personally think this is absurd considering that I paid so dearly,
but in the end, I am very disappointed.
Probably my first and last iPhone.

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