TS1559 Genius bar guy tells me that iOS update and this procedure fried my wifi antenae

Have done this procedure several times after updating to 7.0.2. due to greyed out wifi. Genius bar says wifi is dead... because the iOS update and this procedure fried/overheated the wifi antenae. So I have to buy a new phone because I followed Apple's instructions? Not cool, and in my opinion Apple should replace the phone. Of course my warranty period is over, but when a manufacturer releases an update and a bug fix that you follow, which results in a fried phone... should they not take some responsibility?
This is a well documented problem, and many others have had phones replaced.

they usually only charge $19 if they need to do troubleshooting on a device and if they dont fix ur issue they refund it back. and even then they give exceptions to the fee left and right. plus, if u just want to talk to customer service or a senior advisor they WILL transfer u to them no matter what.

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TS3274 My iPad is "frozen" ...graphic of charger cord with an arrow pointing to the iTunes logo. I was updating the latest iOS update and this happened. Please help.

My iPad is. "Frozen"... Graphic of charger cord connector with an arrow pointing to the iTunes logo. This happened when I was updating iOS software.

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.

I stumped a Genius Bar guy on two iPhone points

I recently went to the Soho Apple store and went over all my issues that I have with my iPhone. Most of them I have seen discussed over and over since the release (see my long list below). However here are two issues I have not seen discussed that are highly problematic. When I brought them up to a Genius Bar guy, he said I had found all the issues he knew of and didn't even know about these two:
First, from your contacts, if you click on an address to look it up in Maps, if that adress contains a Fl.#, Flr.# Fl # Fl. # Floor # or anything like that, Maps cannot find the address. If you delete the Floor number out of your contact, Maps locates the address without issue. Living in NYC, I have a lot of addresses with floor numbers, so this is really annoying.
Second, if you are on the phone, you cannot edit an existing contact, or create a new one. Why this is the case completely baffles me. Essentially, I have to write down someone's info if they give it to me over the phone and then add it after I've hung up.
I hope apple takes note of these two biggies and also...my long list of issues:
No copy and paste
USB recognition in iTunes is buggy, though better since updates
Cannot txt to mutliple addresses or forward txts
No picture texting
Freezes and crashes of all kinds, though better since updates
No search feature for address book; Spotlight please??
Email doesn't flip sideways like Safari
General volume is too low for phone, external speakers, ringer and alerts
Calender is not color coded for categories
No Flash
All that said, I love my iPhone. I just hope Apple goes the distance in raising it from a B+ to and A+ device.
Note: I recently went to Scotland for a week. I texted quite a bit, made a few phone calls here and there and had $24 in additional charges on my bill. Not too bad. Just be sure to keep airplane mode on whenever you can, don't use Safari or any web based widgets and you shouldn't ring up a big bill overseas.

if that adress contains a Fl.#, Flr.# Fl # Fl. # Floor # or anything like that, Maps cannot find the address.
Google Maps used to have the same problem with Suite, St, #, etc, didn't it? Those seem okay now.
For fun, I just tried your "Flr#" variations using Google Maps for Windows Mobile (which is almost the same as iPhone but without animated pushpins). That version also fails to find the address... unless it's spelled out explicitly as "Floor", which works.
So it appears to be a Google problem. We should try the direct Google web service to confirm.
PS. So I started thinking. Hey, Google has a big office in New York. They even work on Maps there:
http://www.google.com/support/jobs/bin/static.py?page=why-ny-ny.html
So don't they ever look up themselves? Wouldn't they figure out that "Flr" was a problem? Haha, no. Because their address is listed as:
76 Ninth Avenue
4th Floor
New York, NY 10011
With "Floor" spelled out. Which works

I want to transfer pictures from my iphone 4 to a hardrive, but the problem is i dont know how. Can the genius bar help me with that, and can they possibly do this for me if i bring my iphone and hard drive with me there. Also if there is a cost, how much

I want to transfer pictures from my iphone 4 to a hardrive, but the problem is i dont know how. Can the genius bar help me with that, and can they possibly do this for me if i bring my iphone and hard drive with me there. Also if there is a cost, how much?

iOS: Importing personal photos and videos from iOS devices to your computer

HT201299 I have a data plan, still I'm not able to rent a film with it, it tells me that I got to do it over a wifi connection, what is the purpose to have data plan it you can't use it?

I already enabled data plan to be used with iTunes, but it still tells me that it can only be used on a wifi connection

All iOS devices have a limit on the size of files they can download over cellular: 50 megs. Anything larger must be done over WiFi. This does not prevent you from using your cellar service for many other things (email, streaming music, downloading smaller files, web browsing) so, it's hardly useless.

MacBook slow wakeup, black screen, Mavericks, took to Genius bar, worked OK for about a week and now the same.

MacBook slow wakeup, black screen, Mavericks, took to Genius bar, worked OK for about a week and now the same.
Screen actually seems a very dark navy blue almost black. sometimes can see cursor in white
Only happens sometimes

If you can somehow document any processes you've put the MacBook
through, which can cause it to repeat the symptoms you've seen, be
sure to write down the sequence of events if your action and resulting
issues can be make re-occur. Then you'd have a fair chance at some
one looking deeper to find the real cause of this problem. {If you have
a digital camera handy, you can take a picture of the screen if it should
display some curious content other than a black screen, such as that
seen in a kernel panic or other message. Otherwise, a working Mac
can take its own screenshot.}
The computer should be returned to the Apple Store genius bar for
further evaluation & more in-depth diagnostic tests of long duration.
Sometimes a test may not run any of the additional software, together
or separately, that you may be accustomed to using. Perhaps the basic
OS X and a few applications work just fine.
If the issue is due to a conflict in software and not a hardware failure,
the cause may be harder to discover. If you have a complete backup
of the system and your files on an external drive, that may help if you
need to reinstall it. However if there is a problem in that software set
a new installation without conflicting software may be required in order
to troubleshoot the machine.
How old is the computer, how much RAM installed, how large a hard
disk drive and what is the remaining unused capacity of that drive?
(The HDD capacity will show 'other' so that may be unsubstantiated.)
Are there any indications in Activity Monitor, or in the system log files
from Console, to show crash logs or other effects from the Time/Date
of these slow wakeup and black-screen intervals? There may be.
Some of the system report may be helpful to those who know how to
read the resulting mass of files. Perhaps one of the more advanced
users who occasionally reply here will see your thread and offer a
method of accessing the OS X via Terminal or single user mode,
for troubleshooting purposes. Mine is an older OS X with less fuss.
Good luck & happy computing!
edited

Will genius bar staff look at my older MacBook and recommend upgrades to improve performance?

Yeah, I probably should just call them, but it is 10 PM in Las Vegas and they are closed. My MacBook is slowing down and I read some answers on the community as to what to do. From those, it looks like I need more RAM and a larger hard drive. Also, maybe some backup to storage. I don't know if this is possible on my MacBook, so I have to find out and think the Genius Bar personnel would help. Do they do this stuff?
Thanks.

Yes, they can help. However, Apple charges around 2X what you can buy and install memory for yourself. OWC and Crucial are both good sources. This Apple note tells you how to install memory. You can find a video here on how to install memory too.

HT4623 Im trying to do a ios update and it keeps saying that it cant at this time because Im not connected to the internet. I am connected . What is the problem the ios update is 6.1.1

Im trying to do a ios update and it keeps saying that it cant at this time because Im not connected to the internet. I am connected . What is the problem the ios update is 6.1.1

Who is helping here. I'm asking the same question. .???.

Hi , I live in Pakistan , please tell me that from where and how can I buy original iPhone 5 ?

Hi , I live in Pakistan , please tell me that from where and how can I buy original iPhone 5 ?

There are multiple reasons why the update failed, unless you can provide an error message/code that came up then nodbody will know.
Now your iPhone is in recovery mode and will now need to be connected to a computer with iTunes and restored to factory settings. This will install the update at the same time.
If you have a back up of the iPhone before the issue occurred then after the restore to fqactory settings you can restore the back up to the iPhone. If there was no back up then I'm sorry your data is gone.

I have PS5 extended and run windows 7 when trying to download updates it tells me that the update failed and the reason it failed was that my serial

Ihave PS5 extended and run windows 7 when trying to download updates it tells me that the update failed and the reason it failed was that my serial is not valid

Updates can be downloaded here:
Adobe - Photoshop : For Windows
If you are still having problems with your serial number you have to contact Adobe Customer Service. We are not to take care of serial number issues.
Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
Gene

Ios update and 4g

I just updated to the new IOS update released this morning which appears to still be 5.1 but a 5.1 build 9B176. What I noticed is that my AT&T iphone4s is now showing a 4g network instead of 3g. I didn't think the iphone4s is 4g compatible?
... Gary

It depends heavily on the towers in your area and what is offered there. My old iPhone 3G and my wife's iPhone 4 top out at about 3.5 Mbps with the Speed Test app. My iPhone 4S in the same area (before and after the iOS 5.1 update) reaches 6.6 Mbps. But in another area, all three max at 3 Mbps.
The only real definition of "4G" is "whatever your carrier wants to label as 4G". 3G was the same way; there were a lot carriers calling their network 3G when all they had was an enhancement of GPRS (same technology as Edge).

TS1398 I have an iPad 2 that is updated and using 6.0.1. It is connecting to my wifi just fine. I just purchased a 4th generation iPad. It shows it is connected to the same wifi, same strong signal, but it will not work. HELP!!!

I have an iPad 2 that is updated and using 6.0.1. It is connecting to my wifi just fine. I just purchased a 4th generation iPad. It shows it is connected to the same wifi, same strong signal, but it will not work. HELP!!!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I was trying to installed new ios update and suddenly my WIFI connection got desconnect. now I am trying to restore my Ipad2 but getting error saying "the Ipad could not restored, An unknown error accured (3194).

I was trying to installed new ios update and suddenly my WIFI connection got desconnect. now I am trying to restore my Ipad2 but getting error saying "the Ipad could not restored, An unknown error accured (3194)". so please help me out to resolve the same.

When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547

Did the itunes and ios updates and phone wont work.

PLease help.
I did the itunes and ios updates and it came up with something about apple recovery mode.
The phone will not work and its not being recognised in iTunes.
What do I do? I think I may have made it worse because I've tried to reinstall the previous version of itunes as was suggested elsewhere.
Thanks

Any specific error messages?
Try switching off your seurity software and restore the device http://support.apple.com/kb/ht1808
NB: using that article will erase everything so make sure you have a backup
try restoring on another computer if this fails, and if that doesn't work either, the device needs hardware repair.

HT4623 i was updating my i phone 4 to ios 7 , and this message appeared " This device isn't eligible for the requested build" , how can i solve the problem?

i was updating my i phone 4 to ios 7 , and this message appeared " This device isn't eligible for the requested build" , how can i solve the problem?

This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Copied from this website.
http://support.apple.com/kb/TS3694#error3194

TS1559 Genius bar guy tells me that iOS update and this procedure fried my wifi antenae

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