TS1559 I have phoned 8 times now case id541738503 no call back in 7 days not good
2 Apple iPhone 4S I upgraded to iso7 both phones wifi greyed out Apple not replaying to calls as they said they would 7 days 8 calls and no call back
This is happening to a lot of phones apple blaming hardware and not iso7 making older hardware work too hard causing it to fail ???
What exactly would you like from your fellow users in these user to user technical support forums?
Similar Messages
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I have a lot of HD video on my hard drive that I eventually want to edit in iMovie, but just don't have the time now. It is clogging up the computer, though. How do I take the Hd clips off Mac for later editing?
See "Storage drive" here
Most commonly used backup methods
Th problem with HD video is it needs a fast external interface, so you should pick a external drive that uses the fastest interface your computer has to offer.
Performance rank fastest to slowest is
Thunderbolt, USB3, (newer Mac's)
Firewire 800, USB 2, Firewire 400, USB 1 (older Mac's)
Newer Windows PC's have USB3, older one's USB 2,1.
You need to format the drive if it comes FAT which a lot do, as FAT has a 4GB file size limit, so this won't work with large HD video files.
So if your going to use the drive only with a Mac, then head to Utlities > Disk Utility and format it Options: GUID Format: OS X Extended Journaled. (select the drive makers name and click Partition tab)
If your going to use the external drive with a PC, take it to the oldest PC you have and right click and format exFAT.
If you have a Windows XP machine and there is no exFAT, it can be downloaded for free from Microsoft.
Drives, partitions, formatting w/Mac's + PC's -
have produced DVD using iMovie, now want to download this back to iMovie, will not read DVD, have been told a piece of software available - any chance anybody knows what?
Handbrake is not ideal for this.
You need to convert the VOB files in the TS-Folder of the DVD back to DV which iMovie is designed to handle. For that you need mpegStreamclip:
http://www.squared5.com/svideo/mpeg-streamclip-mac.html
which is free, but you must also have the Apple mpeg2 plugin :
http://www.apple.com/quicktime/mpeg2/
(unless you are running Lion in which case see below))
which is a mere $20.
Another possibility is to use DVDxDV:
http://www.dvdxdv.com/NewFolderLookSite/Products/DVDxDV.overview.htm
which costs $25.
For the benefit of others who may read this thread:
Obviously the foregoing only applies to DVDs you have made yourself, or other home-made DVDs that have been given to you. It will NOT work on copy-protected commercial DVDs, which in any case would be illegal.
If you are running Lion:
From the MPEG Streamclip homepage
The installer of the MPEG-2 Playback Component may refuse to install the component in Lion. Apple states the component is unnecessary in Lion, however MPEG Streamclip still needs it.
To install the component in Lion, please download MPEG Streamclip 1.9.3b7 beta above; inside the disk image you will find the Utility MPEG2 Component Lion: use it to install the MPEG-2 Playback Component in Lion. The original installer's disk image (QuickTimeMPEG2.dmg) is required.
The current versions of MPEG Streamclip cannot take advantage of the built-in MPEG-2 functionality of Lion. For MPEG-2 files you still need to install the QuickTime MPEG-2 Playback Component, which is not preinstalled in Lion. You don't have to install QuickTime 7. -
I've had my ipod shuffle (2nd generation) for a long time now and after a year and a bit of not being in use it doesn't work. When I connect it to the computer it doesn't come up. Can my ipod be charged or fixed? Please help!
That is about normal. You can maximize battery life by changing some settings. See:
Apple - Batteries - iPod
Apple will exchange your iPod for a refurbished one for with a new battery for $79. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace your battery for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the battery yourself if you are up to it. You can purchase a replacment for about $10
iPod Touch Repair – iFixit -
I have 1TB time capsule and i need to back up more media. Can i also use a 3TB time capsule asswell?
i have 1TB time capsule and i need to back up more media. Can i also use a 3TB time capsule asswell?
You can, but it is not possible to continue backups "seamlessly" from one Time Capsule to the other.
Time Machine will make a new complete backup of each Mac on the first pass when you connect the new 3TB Time Capsule. -
Anyone able to advise how to trace the serial number of my macbook pro that was stolen, I used it to purchase from iTunes and i have a Time machine with back up info. It was bought in 2009 and i cannot find my receipts for the police but need to provide a serial number? Help please
If you enabled the Find My Mac application, than you can locate it from http://icloud.com
If you do not have, than you should contact apple through the Apple Support Lane: https://expresslane.apple.com
You can contact me by Private Message anytime for more help. -
Do I really have to hit the back button five times now in order to go back five pages?
Before I downloaded the new version, there was a drop-down menu next to the back and forward buttons showing the last few pages downloaded. Now it's gone and it's really tedious to keep pushing the back button instead of going straight to the previous page of my choice.
It seems the designers wanted to eliminate anything that wasn't ''absolutely necessary''. You can access the list of earlier sites by right-clicking the button or by clicking and holding the button. But if you prefer to have a separate drop-down, see the above add-on.
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i have a 2nd gen ipad, the account was deleted on accident and now i cant sign in on anything! what do i need to do to get it back on ???
Try using the Settings app.
Settings > iTunes and App Store > sign in to your Apple ID there, -
when i wish to buy a song on itune, on my iphone or laptop, or PC, I have to answere security questions, i dont know the answer, i dont remember seting them.How can bypass the security questions
Please be aware that you are not communicating with Apple when you post in these forums. These are user-to-user support forums, so in almost all cases the only people who will reply to your posts are, like me, your fellow users.
As to your issue, there is no way to bypass the security questions, so you will need to reset them:
How to reset your Apple ID security questions
Go to appleid.apple.com and click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email.
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then:
click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to getsupport.apple.com. If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services'.
Choose 'More Products & Services', then 'Apple ID'.
A new page will open. Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
The above information quoted with gratitude from TJBUSMC1973, another user in these forums.
Regards. -
I have an iphone4, the round menu button on the bottom is not responding. If I power it all the way off, it comes to the main menu once, whatever function I use text or email it is stuck there. I cannot get the menu option back. Any help will be appreciated. Thank you.
sounds like you're having a hardware malfunction. You can try restoring your phone first from backup, then as new, but if these don't help, you'll need to bring your phone to Apple.
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im not even sure they are on icloud and if they are i do not know how to access them please help
Photo stream only keeps photos for 30 days. After that, they are removed from photo stream but will remain on your device. However, if you update your phone then reconnect to your photo stream, you will only get the photos from the last 30 days as the others are no longer there.
Always back up your photos to your computer while they are in the camera roll, as explained here: http://support.apple.com/kb/HT4083. -
I have a HP Photosmart Premium printer and the touch screen resolution is not good ; I can see lines
It's only 5 months old. Can this be fixed?
Hi,
If resetting the printer doesn't work. Call the call center since your product is under warranty 1-800-HPINVENT
Reset the HP All-in-One
With the power on, unplug the power cord from the wall outlet and the back of the HP All-in-One and leave it unplugged for 60 seconds.
Plug the power cord back into the wall outlet and the HP All-in-One.
Turn on the HP All-in-One by pressing the On button.
Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP -
i bought my iPhone 4 from Dubai but i'm not there now. and when i updated to IOS 5, i don't have Face time in my setting menu and contact and whenever
FaceTime is not allowed by the UAE government so it is blocked by the serial number - and as it's blocked by the serial number there is no way to install it (including via iOS updates).
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I just bought a airport wireless route and I have a time warner modem. My problem is my modem is not connecting to my apple airport router. What do I need to do?
Power cycle the cable modem.. you may try leaving it off 5min.. might be enough.. sometimes you need 15min or even longer.. Followed by power cycle of the AE.
Nothing else should be connected to the modem.. except the router that will get the public IP as they only hand out ONE> -
I have already contacted apple thru email, twice. I don't see that they have an option for a call back for a missing iTunes balance, I did however see where I could get a call back(and did) for not being able to sign in on another device to make a purchase. This problem was resolved quickly for this device. I told this rep about the unresolved problem of the missing iTunes balance and he said he could transfer me but the wait times are very long. In my 2 email correspondences on this missing balance issue both times I was told to check my balance history- which does not resolve the issue that I am having to go thru a huge hassle to get my missing balance back prior to my card purchase. I had a balance of $5.86 show on my ipad2 and on my Mac book pro prior to applying the $25 gift card. Then the balance showed only $25 after apply my gift card, now here's what's weird: aprox. A week and a half later I sign in on my iPod touch and shows a balance of $5.30!, but when it has me resign into iTunes that balance disappeared, and the $25 gift card balance shows up. I made NO PURCHASES to use the $5.86/ or $5.30- so I want my money to equal $30.30/ or $30.86 as it should, and I want to not go thru so much to take care of it. To just hope Apple would have a call back option for this type of issue. I won't be buying iTunes gift cards or purchasing thru iTunes if my balance disappears when I do so.
When you tried to contact Support with the card's images how were you trying to do it, on your phone or a browser on your computer ? And have you tried a different browser to see if you get the same error message ?
As well as images of the card they might also want an image of its receipt.
And to contact Support you were using : http://www.apple.com/support/itunes/contact/ , and clicked on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes ?
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