TS1559 iPhone 4s Wifi settings "Greyed out"

This is the 3rd Iphone that this problem has occured with and Apple keep saying its an Itunes or backup or something, but either way cannot fix this. Any ideas, it is only been since the new IOS version has been installed but no idea how to progress, Apple are not too helpful
Phone restored to factory settings and restored from backup from over a year ago.
Any ideas ?

Read here:
http://support.apple.com/kb/ts1559
If nothing works, make an appointment at an Apple store.

Similar Messages

  • Iphone 4s wifi stuck / greyed out at ios 6.1.3

    Hey, I just upgraded to ios 6.1.3 and my iphone wifi button greyed out also my processor started hanging a lot so i tried number of methods like software restore, freezer but nothing happened instead i also upgraded to ios 7 and i tried freezer method again which ruined my iphone's audio, now its audio is very less
    Can anyone please help.....?

    What a a lot of people have been telling me is to turn Airplane Mode on and then reset settings and iPhone, and that should sort it.
    I haven't done it myself, But you could give that a go
    As for the audio, sorry I don't know about that.
    Hope you sort it out soon, my wifi is having trouble also (silly phone)

  • IPhone 5 wifi symbol greyed out/wifi will not stay connect?

    I had an iphone 5 that was having some battery issues, so I took it in and they replaced it with a new 5 (16 gig). I restored my backup, and when the restore was done, I couldn't turn on the wifi. The pull up setting was blacked out and in settings I couldn't move the switch to 'on'. I rebooted the phone, and that fixed the problem for a little bit. Eventually my wifi connection would either disconnect and quickly reconnect or just turn off all together. This can't be a wifi issue, since my ipad and my families apple devices are working fine. I've tried deleting my phone and using it as a new one, reseting the network settings (multiple times) and almost everything I can think of. This has been going on for a few weeks, and every time the wifi cuts out I have to either reboot the phone multiple times, or, if I get lucky, just turn it off and then on again. Its getting annoying and I don't know how to fix it without switching to a new, non apple device, which I really don't want to do. Any advice?  (i have the newest software btw, updating changed nothing)

    Hello emconway,
    Check against the article below with the troubleshooting that you have done. You also said that you had your iPhone replaced and it still has at least a 90 day warranty on it if it was serviced by Apple, so you may need to take it back to have it looked it.
    iOS: Wi-Fi settings grayed out or dim
    http://support.apple.com/kb/ts1559
    Regards,
    -Norm G.

  • TS1559 wifi settings greyed out on iphone 4s

    Does anyone know how to fix this.
    I have tried restoring my phone to a backup, to factory settings etc but nothing seems to work.
    Many thanks in advance

    Read here:
    http://support.apple.com/kb/ts1559
    If nothing works, make an appointment at an Apple store.

  • TS1559 iPhone Wi-Fi settings grayed out

    This is the 2nd time my iPhone wifi grayed out.
    Ever since I update iOS to 6.0.1, the problem keep on going.
    1st time restore, wifi back to normal but some game crashing.
    But 2nd time restore still could not solve the problem.
    Due to this problem, some Apps totally cannot use.
    Anyone can help me ?

    Read here:
    http://support.apple.com/kb/ts1559
    If nothing works, make an appointment at any Apple store.

  • I have a iphone 4s. Recently the wifi greyed out when i was on ios 7.0.4 and itunes said to update the phone to ios 8.0.2 to solve the problem. Today i did it and still wifi is greyed out. In the "About" under Settings, it shows N/A infront of wifi

    i have an iphone 4s. Recently the wifi settings greyed out when i was using ios 7.0.4. When i connected it to itunes, it showed that update your iphone. At an apple forum they said that updating will solve this problem. I just updated it to 8.0.2 but still wifi is greyed out. In settings>general>about, there is an option of wifi address which shows N/A. What is the problem? Is is the hardware? Kindly guide me.

    There are many threads on this forum about this issue. Do a forum search for "wi-fi greyed out" and see if any of the solutions therein will work for you. Best of luck.

  • Why Apple is silent about 4s wifi getting greyed out and not responding to this issue? many ppl suffer from this and this is absurd!

    Why Apple is silent about iPhone 4s wifi getting greyed out with iOS updates 8.0.2 and 8.1 and did not respond to this issue officially? Many people are suffering from this affected service. How can you trust us to buy new iPhones when you stop supporting us with the ones we have since they are still upgradable to the latest iOS.
    Is there any chance that we will be given the support and would this issue be fixed with any upcoming updates? My iPhone when its battery is drained totally and I start it again the WIFI works until I try to choose another network or somehow I disable it then blackout!
    This is definitely a software issue that we never had problems before this update.
    Show us that you care for your products at least and provide us with a solution please.

    nartal wrote:
    That doesn't help at all.. I can only have it enabled if the battery gets drained out totally then when I restart it the WIF is on. then back greyed out.. that is not a serious reply, really!
    Yes, it's a serious reply. Did you actually read the information at the link I posted? Especially the last sentence? The fact that it appeared when you updated to iOS 8 has no bearing on the validity of the article. It is not specific to any version.

  • TS1559 i hav an iphone 4s and its wifi is greyed out (dimmed). I tried by resetting the network settings and also restarted my device but it didn't worked. but i haven't unlocked my phone yet and im running it in ios 6.1.3. now wat to do?

    i hav an iphone 4s and its wifi is greyed out (dimmed). I tried by resetting the network settings and also restarted my device but it didn't worked. but i haven't unlocked my phone yet and im running it in ios 6.1.3. now wat to do?

    Just an update it is a hardware issue and very common for iPhone 4s. I have to get my phone rewired which basically means new wireless chip. The amount of money I spent on buying an iPhone I should not expect to have anyway hardware problems happening. Make sure you have a warranty as luckily I've saved myself from spending more money to get this problem fixed.

  • TS1559 Wifi still greyed out?

    Solutions i've tried to fix this problem:
    - Reset All Settings
    - Reset Network Settings
    - Turning iPhone off and back on
    - Restoring iPhone on iTunes
    - Turning Airplane mode on and back off
    This problem started happening after the 6.1.1 and 6.1.2 update. My wifi was working perfectly fine before those two updates. When i updated to the 6.1.1, i tried the solutions and it worked but it only lasted for a couple minutes until i updated it to the 6.1.2 is when the solutions had no effect on fixing the wifi whatsoever.
    I've heard about the freezer trick that supposedly fixes the wifi, i haven't tried it yet but not sure if it'll actually work but it's one of my only options left.
    I know that i could probably just take my iPhone to the apple store but the closest apple store is pretty far and i want to find a way to fix this right now because i've been dealing with this for about 4 weeks at least.
    Anybody got any other solutions or have the same problem?

    Did you update router firmware?
    IOS: Wi-Fi or Bluetooth settings greyed out or dim.
    http://support.apple.com/kb/TS1559

  • About a month ago my wifi switch greyed out. I went through all the trouble shooting and ended up going to the Genius Bar and got a new iPhone 4S. Now the switch greyed out on the new one.. help!

    About a month ago my wifi switch greyed out. I went through all the trouble shooting and ended up going to the Genius Bar and got a new iPhone 4S. Now the switch greyed out on the new one.. help!
    I've had my new one for less than 3 weeks. What gives? I'm loosing faith in apple

    no body?

  • TS1398 My iPhone Wifi is greyed out.In Uruguay in Cellular Center that is where I buyed it told me it has no solution,it´s a problem of hw accepted by Apple,and they didn´t change it by another one cause their warrantee is 3 months and I bought in decembe

    My iPhone Wifi is greyed out.
    In Uruguay in Cellular Center (+598 2 903 3333) that is where I buyed it told me it has no solution, it´s a problem of hardware accepted by Apple, that Apple change the phone in this cases, but that they can´t change it by another new one because their warrantee is 3 months and I bought in december, 2012. It cost me US$ 1,250 and I want a solution because I saw in the Apple web that iPhone warrantee is 1 year and I am still covered by it.
    I have the invoice dated December 24, 2012.
    Do you have any solution to my problem?
    It is hard to believe that a so expensive iPhone has a life of 6 months.
    Do I need to take my iPhone to anywhere they can solve its problem?
    Thank you so much.

    Your Service and Support Coverage
    iPhone 4S
    Serial Number: C8PJHGELDT9V
    Check another serial number 
    Valid Purchase Date
    A validated purchase date lets Apple quickly find your product and provide the help you need.
    Telephone Technical Support: Expired
    You are eligible to purchase telephone technical support from an Apple Advisor.
    Contact Apple Support
    Repairs and Service Coverage: Active
    Your product is covered for eligible hardware repairs and service under Apple's Limited Warranty.
    Estimated Expiration Date: 10 December 2013
    Learn about Apple's coverage information for your product.
    Set Up a Repair
    Eligible for the AppleCare Protection Plan
    Get the AppleCare Protection Plan to extend your hardware repair coverage and add technical support for 2 years from your iPhone purchase date

  • My wifi is greyed out on my iPhone 4S

    My wifi is greyed out on my iPhone 4S and tried almost everything like putting it in the freezer and the hair drying method and draining the battery and restore my phone and I even contacted the Apple Store and they said I had to pay $19.99 to get it fixed but they dont guarantee that it will work. So I dont want to pay for something that they arent even sure about. I have been looking for a solution to this for weeks now and I dont want to keep using my cellular data and get charged for going over my limit! HELPPPPP!

    It seems you contacted AppleCare who would have charged you a fee of $19.99 for troubleshooting the issue as you must have been out of your 90 days complimentary phone support. The $69.99 would have been for AppleCare Protection plan which would extend your hardware coverage for another year making it 2 from the date of purchase.
    To have your phone evluated at an Apple Retail Store is completely. Also if you are still within your 1 year limited warranty and you need a replacement that would be free of charge. The only time you need to pay for a replacement would be if there was physical or liquid damage to the phone or depending on your country/region if you are out of your 1 year limited warranty.

  • HT4623 after I updated my iPhone 4 to iOS 6.1 I can't access my WiFi (The greyed out Wi-Fi button)

    after I updated my iPhone 4 to iOS 6.1 I can't access my WiFi (The greyed out Wi-Fi button)

    Most likely the iphone was hacked to unlock it from the original carrier
    updating the iOS will relock a hacked iPhone to that Carrier

  • TS1559 I have done all of the steps that Apple have said to do, including completely restarting my phone and registering it as a new one, but still my wifi is greyed out, can anyone help me?

    I have done all of the steps that Apple have said to do, including completely restarting my phone and registering it as a new one, but still my wifi is greyed out, can anyone help me?

    http://support.apple.com/kb/ht5621

  • My wifi is greyed out my bluetooth n hotspot is not working and its showing problem in resetting all setting plez help.. :(

    my wifi is greyed out ..my bluetooth n hotspot is not working and its showing problem in resetting all setting plez help..

    Hello Prakharfromindia,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Wi-Fi settings grayed out or dim
    http://support.apple.com/kb/ts1559
    iOS: Troubleshooting Bluetooth connections
    http://support.apple.com/kb/TS4562
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/ht1414
    Have a nice day,
    Mario

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