TS1559 My iPod is not connecting to the Wi-Fi and it is grayed out, so i can't click it to see what is wrong. I tried what apple says to do if this happens, but it still is not working. What do I do?

My iPod is not connecting to the Wi-Fi and it is grayed out, so i can't click it to see what is wrong. I tried what apple says to do if this happens, but it still is not working. What do I do?

See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
It is frequently a hardware problem and an appointment at the genius bar of an Apple store is in order.

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My ipod nano 5th gen wont play movies or videos on my ipod but plays them on itunes when i click on it the screen flashes black i have tried taking the movie off my ipod and putting it back on but it still won't work what should i do?

My ipod nano 5th gen. won't play movies or tv shows but it plays them on itunes. When I click on it the screen flashes black. I have tried taking the videos off my ipod and then putting them back on but it still won't work. what should i do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Ever since I updated my iPod software my iPod will not connect to the app store and won't let me download anything. help

ever since I updated my iPod software my iPod will not connect to the app store and won't let me download anything. help

Hook it up to your computer and open itunes. try to download hte apps via your computer. Every time you update hte software you have to reagree to the itunes terms of service. Sometimes it's hard to get it to come up on the device, but is easier on a computer.

I lost an Iphone 5 and got a new one on the next day by mail but it still doesn't work, what I need to do to activate the phone?

I lost an Iphone 5 and got a new one on the next day by mail but it still doesn't work, what I need to do to activate the phone?

Let's ensure we get this new device up and running, 123Vika. I know the importance of having a functional device. I have some great news you can activate the device directly from My Verizon. Take a look; http://vz.to/1gdvahs
YosefT_VZW
Follow us on Twitter @VZWSupport

Hi, my MacBook Air is not working anymore if it's not connected with the power cable. It's pretty new so I can't imagine that the battery is dead already. Why can't I use my MacBook Air without the power cable even though I charged it for hours?

Hi, my MacBook Air is not working anymore if it's not connected with the power cable. It's pretty new so I can't imagine that the battery is dead already. Why can't I use my MacBook Air without the power cable even though I charged it for hours?

Please take the Mac to Apple store to have it checked out.
Genius Bar reservation
http://www.apple.com/retail/geniusbar/
Best.

I have synced my Iphone 3GS to the newest itunes version to get IMessage, it worked but now it doesn't and i have tried resyncing my phone but it still doesn't work. what should i do?

I have synced my IPhone 3GS to the newest iTunes version to get IMessage, it worked for a while but now it doesn't work and I have tried resyncing my phone but it still doesn't work. what should I do?

Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation.

Creative cloud said I'am not connected to the adobe server and now i cant download the programs? What do i have to do?

Creative cloud said I'am not connected to the adobe server and now i cant download the programs? What do i have to do?

Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

In iTunes 10, I could type "Sinatra" in the search file, and would get a list of all tracks with "Sinatra" in any field.   In iTunes 11 I get these clever little windows, with nice arrows, but no lists to view.   What am I missing?

In iTunes 10, I could type "Sinatra" in the search file, and would get a list of all tracks with "Sinatra" in any field.   In iTunes 11 I get these clever little windows, with nice arrows, but no lists to view.   What am I missing?

Thanks for chipping in.   I discovered something after trying what you suggested.   I have quite a few collections of hits by year from Time Life and Billboard. I've eliminated duplicate tracks that appear in both collections (or other CDs for that matter), but cross-reference the CD where I deleted the track and placed in in the comments section of the CD track I retained.   If I "search" by song name, only the remaining track appears.   But if I want to hear for example Classic Rock 1964, only those tracks remaining would be there when I pull up that CD.   So, I type "Classic Rock 1964," in the search field. First the boxes on the right of the screen open up showing album icons. Showing four tracks by album with a button to view 10 more, then four songs with an option to vies 18 more.   I finally noticed that at the top of the boxes is a blue band that reads, :Show Classic Rock 1964 in Music. When I double click on this blue band, all 24 tracks from the original CD appear in the song list format even though I had deleted two of them because they appeard in a Beach Boys CD.   On those tracks, I had referenced Classic Rock 1964 in the comments field.    So, bottom line, Search will also look in the comments field if you click "filter by all" in the magnifying glass to the left of the search field.   And you can move all tracks that if finds into a song list by double clicking on the blue band.

The "join" button on both my iPad and iPhone is grayed out. Network can be seen but not joined

The "join" button on both my iPad and iPhone is grayed out. Network can be seen but not joined

I've reset the password a few times and know I am using the correct one. I get the same error on both my iPad and iPhone. Both see the network but maybe there is a problem with the router. I've also reset that a few times with no luck. Thank you.

TS1559 Wi-Fi and Bluetooth settings grayed out or dim, can't change

From today my Wi-Fi and Bluetooth settings grayed out or dim, can't change, I am on 4s 6.1.2, Please help

Powell360 wrote:
This has happened to me very recently too. Is it a know hardware issue or do we need an update?
Follow this article: iOS: Wi-Fi settings grayed out or dim
If that fails to resolve the issue, follow this article: iOS: How to back up your data and set up your device as a new device
If that fails, the device has a hardware fault.

Why can't I buy an In-APP purchase? It says that I can not connect to the iTunes Store and that I will have to contact iTunes Store Support.

Hey everyone
With my iPhone 4S I purchased the NAVIGON Europe App, downloaded needed files and maps within the App and all worked fine. But when I try to buy certain add-ons via In-App purchase I get a window telling me that it can'T connect to the iTunes store and that I have to contact iTunes store support.
This is what I have already tried to make it work:
Reset my iphone via iTunes (set it up as new iPhone)
Changed itunes store payment option from Click&Buy to credit card
restarted iPhone several times
scratched my head
checked restrictions under settings in iPhone: all is correct; in-App purchases allowed
chewed my lip
finally sent a message to the itunes store support.. waiting for their answer
no changes so far. I still get the same error message.
Any ideas?
hugs
malzi

You will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204370 I just bought GOT season 1, and it says i need the quicktime player, which I then installed, but it still isn't working, what should I do?

I've already tried uninstalling and then installing the quick time again, but it still isn't working. I have an ASUS laptop it that helps.

I think this is a known problem with Lion and some installs of Logic, I've seen it mentioned before.
Contact Apple.
Here is a related thread.
https://discussions.apple.com/thread/3218471?start=0&tstart=0

When I try to delete my recent browsing history (mostly to delete the cache) the delete recent history button is greyed out so I can't click on it. How can I clear my cache?

Under the history link there is a button "clear recent history" but it is greyed out so I can't click on it. I want to clear my cache because I hate autofill. I've already changed my settings so it won't remember anymore things, but how can I clear what's already there?

Make sure that you do not run Firefox in permanent Private Browsing mode.
*https://support.mozilla.com/kb/Private+Browsing
To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
*Deselect: [ ] "Always use private browsing mode"

Can anyone help - my mail on my ipad will not connect to the server. My internet access is fine. How can I get my email to connect to the server?

My ipad will not connect tot he server when trying to access my mail. This has been happening since last Sunday. Some have said it is due to the latest software update. I am able to connect to the internet.
I am not having this issue on iPhone.
I checked all the settings, the wireless router in my house and at work.
I have completed a hard reset of the device.
I had our IT guy at work look at it.
He said to contact Apple....
Any thoughts?
Thanks!

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say “Cannot Connect to Server”?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
Gmail Account Will Not Connect to Gmail Server
http://support.apple.com/kb/ts3058
Error: “Server Unavailable” when accessing Yahoo on iOS devices
https://help.yahoo.com/kb/mobile-mail/error-server-unavailable-accessing-yahoo-i os-devices-sln8834.html?impressions=true
Unable to Delete eMail Messages
http://support.apple.com/kb/TS2475
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to delete ALL mail messages from iPhone/iPad in one step
http://www.conferencesthatwork.com/index.php/technology/2014/01/how-to-delete-al l-mail-messages-from-iphoneipad-in-one-step/
How to Attach Photos and Videos to Emails on an iPhone or iPad
http://www.wikihow.com/Attach-Photos-and-Videos-to-Emails-on-an-iPhone-or-iPad
iPad Basics: Sending an Email With An Attachment
http://ipadacademy.com/2012/03/ipad-basics-sending-an-email-with-an-attachment
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Send Multiple email Attachments from your iPad or iPhone
http://ipadacademy.com/2014/03/how-to-send-multiple-email-attachments-from-your- ipad-or-iphone
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
Importing a Contact List CSV to the iPad
http://techchannel.radioshack.com/importing-contact-list-csv-ipad-2235.html
iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email! Mail Client with Attachments and Cloud Services
https://itunes.apple.com/app/group-email!-mail-client-attachments/id380690305?mt =8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
How to delete an email account on your iPad
http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
 Cheers, Tom

How do I restore a previous session when the Firefox homepage does NOT have the "restore" button and it is grayed out in the menu? menu

My Firefox homepage had a "Restore Previous Session" button but it has disappeared. SO when my Firefox crashes I lose all my tabs and tab groups, and this is very inconvenient. I have checked through all the "Options" seeing if there is some button there to enable this feature, but to no avail. I am frustrated as after a crash I spend hours revisiting all my links in my History menu to reset my tabs. Can you help?

In case you are using "Clear history when Firefox closes":
*do not clear the Browsing History
*Tools > Options > Privacy > Firefox will: "Use custom settings for history": [X] "Clear history when Firefox closes" > Settings
*https://support.mozilla.org/kb/Clear+Recent+History
Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.
Clearing cookies will remove all specified (selected) cookies including cookies that have an allow exception and cookies from plugins.

TS1559 My iPod is not connecting to the Wi-Fi and it is grayed out, so i can't click it to see what is wrong. I tried what apple says to do if this happens, but it still is not working. What do I do?

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