TS1559 why is my wifi greyed out

SO FRUSTRATED, BOUGHT IPHONE 4 FROM A RELATIVE, WIFI IS GREYED OUT, ALSO BLUETOOTH, HAVE DONE FULL SOFTWARE RESTORE TWICE, NO GOOD WHAT IS THE DEAL?

http://support.apple.com/kb/TS1559
Additional Information
If you are still unable to turn Wi-Fi on, please contact Apple for support and service options.

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TS1398 why is the wifi greyed out?

since uploading the toy story short films, from the 12 days of christmas, to my iphone 4s, ive had problems with the wifi dropping off. I reset wifi and it was ok for a while but then went completely. I have reset back to factory settings and it is still the same. Should i return my phone to Apple as its only 5 months old?

You posted in the iPad forum instead of the Airport forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa I'll request that Apple relocate your post.
 Cheers, Tom

TS1398 Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working!

Got the dreaded no wifi on my wife's iPhone 4S. Wifi greyed out and no luck with the reset network instructions. Why isn't Apple addressing this issue? We are a family of Apple product users, 2 ipads, an ipad mini, 4 iPhones but one isn't working! Issue began whenwe upgraded the operating system.....
Come on Apple.....get this issue sorted out!

Just out of warranty. This is a software issue. everything was ok until the software update. Apple just need to sort it out.

Wifi greyed out after ios 6.1 update

My WIFI greyed out after 6.1 update, then my power buttion failed. Basically this update ruined my phone which was working perfectly. Does anyone have any soultions to these problems? Thank you.

Try the suggestions here to see if they resolve your problem:
http://support.apple.com/kb/ts1559
If these don't work you may have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support.

Is it worth paying to have iphone 4s fixed after wifi greyed out

Hi all my iphone 4s isnt connecting to wifi greyed out since updating ios7 tryed all troubleshooting tips etc its 15 mths old so not covered but after contacting apple i can send it for repair for €211 this seems harsh seens its their fault issue only started due to the update have read why , read loads discussions and so many with same problem So have repair set up is it even worth it or as anyone done this what was outcome ??

Some folks think the problem is due to poor solder connections of the WiFi chip on the card. Heating may expand the joints to cause temporary connectivity. The chip itself could be of low tolerance, and the iOS update causes it to fail the threshold. If you have tried the software resets, then the cure is to reflow the solder of the chip to the WiFi card, or to replace the WiFi card. Apple will not "own" this problem, even though it seems to be widespread. Apple offers to renew your contract for a new iPhone at $199. Certain repair shops will tackle this problem, although many local shops will not. In the US try iFix Miami Beach. See them on eBay <http://www.ebay.com/itm/iPhone-4S-Grayed-Out-Wifi-Wireless-Fix-Repair-Service-Tr usted-Specialists-/161160765436?ssPageName=ADME:L:OU:US:1120> for a $69 fix. They fixed my iPhone 4S and returned within a week (even over the Memorial Day holiday weekend). In Europe, I have read about, but have not tried PodMod <http://www.podmod.org> Hope this helps.

Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up

Dear apple, I am really dissapointed with you. Around January 2013, my iPhone 4s 16GB White has hardware issues, which was the Wi-Fi grey out. The wifi grey out means that I can't access the wifi on/off button, and also it has no connection. I have put up with it for months, until june 7 when I decided it has been long enough, and I got a replacement. I told the genius bar what happened, and I already did the so called "steps" that apple reccommended on the site, which was reset network settings, restore iPhone. The genius bar gave me a replacement phone, so I was expecting that the problem would be over, but it isn't. It seems that it's iOS 6.1.3 which is the case of most public complaints on apple iPhone products. Not even 3 weeks after I got the phone replaced, it is doing it again, so I suspect I'm just going to get a replacement again? Unfortunately I only have until 5th of july 2013 until my 1 year warranty is up. After that, any issue I have, I have to purchase apple care. People are expecting this problem to be fixed but I don't see it being solved any time soon. This is horrible and really low, because I have been a good customer, when I talk to the people at the genius bar, I show the utmost respect I can to them for the work they put into their job, but somewhere there is a problem where something has gone wrong. Because of that, people that only have a one year warranty (which i received because I purchased my apple iPhone at an Optus outlet, once that one year warranty is up, I have to pay for a problem that isn't even my fault? That isn't how it should work, you should be fixing this problem so people can be happy customers and leave happy. Obviously you don't all know how to do your jobs, because if you did, we wouldn't have this problem. I would like a replacement phone, ONCE AGAIN. If this problem occurs again, I will simply stop buying your products, and lose faith in your company, your's sincerely, Jack Maher.

This is a user to user help forum only. You are not addressing Apple here.
My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3.

Iphone 5C wifi greyed out and screen going crazy

Hi I bought my iPhone back in October in Us from Tmobile, since December the wifi greyed out and hasn't worked once (been living on data) now recently the screen goes crazy, it types by its self unlocks the phone (dont have a password) sometimes calls people etc... now the thing is I recently moved to Dubai and I cant go to a apple store as we do not have one here, so could I ship my phone to States and have apple repair it or give me a replacement if I pay for their shipping costs back to Dubai ? Thanks for any help I can get

If not jailbroken, restore the iOS. Most likely there is a hardware problem
The warranty is valid only in the USA. Apple will not accept shipment from or ship to any address outside the USA for this phone.

Why is the text greyed out and small on my Macbook air

why is the text greyed out and small on my MacBook Air it started after update to Yosemite

have the same issue

Iphone 4s- 6.1.2- wifi greyed out?

Ever since I upgraded from ios 6.1 to 6.1.1 then to 6.1.2 I have had my wifi greyed out and unable to use it. This has been like this for a month now.
I have reset all settings, restored from points before this update, restored and set up as a new iphone, deleted all data and settings.
Still nothing, the problem has persisted.
Will I have to go to Apple Genius bar now? As its really annoying...
Cheers

Call Apple Support or take it to an Apple Store.

WIFI GREYED OUT AND APPLE WANTS TO CHARGE 200$....

Seriously,
I've had my 4s for about 2 years now and since updating to IOS 7.04 my wifi has greyed out and will not work. I've tried all the reseting issues(airplane mode, reset network settings, erase all settings), all of these have fixed issue for about 20 minutes and then wifi greys out again. I went to an Apple store and they were willing to change the phone for a 200$ fee. Seriously?? I can't believe that Apple would do this. This is my first experience with an Apple product being defective and I was appalled. I was with blackberry for over 10 years and anytime I had an issue with warranty there was not questions asked and device was replaced and I did not have to pay anything. I was at the Apple store at 9am and there was about 50 customers with issues. WOW!! All that to say that I'm now stuck with a device that has now WIFI. This is just great.
Thank you APPLE for your great support!!

Like I said on my previous post. I am not complaining about the warranty, If the phone becomes defective and it is my fault and I don't have a warranty anymore, I'm fine with paying to get a new phone. I'm just saying, when its become clear that this is an issue with the update that Apple has sent and to no fault of mine that my wifi is not working anymore(and others can concur that they've been having the same wifi issue after updating to IOS 7 and later), it would be very sincere of a company as big as Apple and seems willing to help their customers stay with their products, that they should be abit more attentive to the consumer that spends their hard earned money on their product. Especially when it seems to be that the phone is not working because of their updates that they have sent.

TS1559 my wi-fi is greyed Out , and no solutions works !

My wi-fi is Greyed Out , no solution works !

like most others, i've tried every suggested restart, reset, restore - with only temporary success. the issues always come back and it's either the wifi or bluetooth and most times both that stop working (wifi greyed out and bluetooth constantly searching).
i took my 4s into the apple store today and they tried the same steps. i asked if there was any way to go back to a prior version of ios (to when the wifi and bluetooth were actually working), and he said there was not. he also said that it could be a hardware issue.
he said there were two options - full restore and dfu rewrite which could be a 'free' fix, or i have to pay $199 for a repair/replacement. i went with the restore / dfu rewrite as i'm in no mood to pay for an issue that apple likely caused with the 6.1 update. he brought out my phone and it appeared fine, with both wifi and bluetooth working in the store. however, by the time i got home the wifi was no longer working and the bluetooth was acting up (disconnecting and reconnecting).
of course, my phone is two months out of warranty - a $799 piece of hardware that has only lasted 14 months before a hardware failure? it doesn't take an engineer to realize that something caused this issue and now they want me to pay $199 more for a replacement after bricking my wifi/bluetooth with their update?
i'm usually a very patient person, but this is absolutely frustrating. i've applied an apple update and now the wifi/bluetooth are not functional. with so many of these issues (see the 200,000+ views in the forums), apple knows they have a problem and are not being very forthcoming with it. as a loyal apple customer (typing on my macbook pro) this will definitely have an effect on my future product purchases.

Hi have iphone 4s factory unlocked wifi greyed out.. need permanent fix pls

have iphone 4s factory unlocked wifi greyed out.. need permanent fix tried everything but not working... what would e the cost of repair ??

It has no correlation. You do not have to have an Apple ID in order house an iPhone. An Apple ID is only needed to use iCloud and iTunes & App Store on an iPhone. You can have an iPhone set up as new, no user data whatsoever, and still connect to wi-fi.
Making a new Apple ID had nothing to do with fixing the wi-fi on your iPhone. It's like saying that putting a new driver into a car suddenly fixed the transmission problem.

HT201253 How to fix the Wifi grey out button

How to fix the Wifi grey out button

Same exact problem, and the linked how-to repair, does not fix the problem.
Wifi is grayed out, iphone 4s, iOS 8.1.1 update (11/29,14) just killed the wifi dead. iOS 8 updates killed Bluetooth....
I just don't understand this at all....

TS1559 WiFi greyed out - no WiFi on iPhone 4s with iOS 6.1.3

Two days ago I discovered my phone was suffering from the popular "Greyed out WiFi" syndrome.
On Settings> General> About the WiFi address appears as N/A. Bluetooth is working normally.
I have tried everything I have found on the matter on the Internet: Erasing the iPhone, Resetting Networks Settings, Restoring from iTunes, all of which has only led to my losing all my Apps and most definitely has not fixed the problem.
From what I have read, I believe it is a hardware problem and it cannot be fixed, but I don't undertsand why this happens randomly and for no reason (I updated to iOS 6.1.3 a while ago and only experienced the problem a couple of days ago) and I certainly don't understand how Apple is not responding / taking care of this situation considering the great amount of customers who are not being able to use the WiFi on their phones (which leads to an almost useless iPhone).
One of the most appreciated features of Apple products was the quick and effective technical support it offered, but this kind of issue certainly shows that Apple is changing and will stop treating their customers (who, by the way, pay the highest price on the market for its products) as it used to. The "Greyed out WiFi" is a completely random problem which is in no way caused by the users of the iPhone and Apple should be responsible for it.

hello PH Caulfield,
I had the same problem, I am also a bit disappointed in apple that they never fixed that problem, I had the same thing with my Iphone 4s. You cant fix this problem all you can doe is go to an apple retail seller and show them the problem and they will fore sure swap the phone for a new Iphone 4s

TS1559 still no solution for greyed out wifi and bluetooth - what to do? been messing around with it for weeks and now discover I'm just outside of warranty period? WHAT?

I am in such a predicament - phone not been quite right since the 6.1 update and I was tolerating the inconvenience of switching off and on etc etc for the past couple of months and now the wifi and bluetooth are totally greyed out all the time - did every restore possible including back to factory settings - still no luck - please don't tell me that trying all the solutions over the past 2 months that temporarily worked for a few days at a time will now mean I have timed myself out of the 1 year warranty? arghhhhh (I can't believe that such an issue will create the response 'oh well, your problem - best just buy another one' ???)
I can't just drop everything and drive to the apple store and wait for hours every time there's a 'glitch' otherwise I may as well move nextdoor to the mall. They tell you to try and solve it yourself first - which I did - and now it's not responding to anything I try, will I be told - 'too late, out of warranty'???
I see theres an update for the iphone 5 that fixes wifi bugs - what about us 4s owners? even my 3 year old 3gs is still working on wifi (haven't dared to update it!) so don't start telling me to expect that the iphone will only last 13 months - NOT AT $600 a piece
This is madness and driving me crazy
Please has anyone had any luck fixing this problem???

well, you know how it is - glitches that usually resolve with a hard reset etc
then a restore. then a factory restore....then ..... nothing fixes so I try the next step with apple online - fill out my serial number and find it is a couple of weeks out of date - and then with the holidays who has time to get to the apple store? this is my second 4s handset as it is - first one the glass cracked from L to R without any impact/damage etc - they changed it out automatically because it's a 'known fault' apparently - so technically, this handset is only 6 months old - but warranty is from original purchase date -
never imagined it would turn out to be a warranty issue with the phone - and hey maybe when I get a chance to go to the apple store they'll be sympathetic, but I won't be able to get there till at least Jan 4th as it is. On the other hand, another iOS update might resolve the issue - but how long till that release? at the moment I'm having to use my old 3gs for wifi and 4s for phone!!!

TS1559 why is my wifi greyed out

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