TS1569 Dual bluetooth keyboard : no pairing

Hi,
I have two aluminum bluetooth keyboards (different layouts).
After restarting my computer one of them stopped working.
After "forgetting" it I can't even pair with it again. I have tried turing it off and on again.
Thanks in advance,

Hello SKBright,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Apple TV: Using the Apple Wireless Keyboard
http://support.apple.com/kb/HT5633
Troubleshooting your keyboard
If you are unable to see your keyboard when you attempt to pair it with Apple TV, check that your keyboard is:
Powered on and in range of your Apple TV
Set for discovery or pairing
A blinking LED indicates that the Apple Wireless Keyboard is in the discoverable mode. If you don't pair your keyboard with your Mac within three minutes, the indicator light and keyboard will turn off to preserve battery life. If this happens, press the On/Off switch to turn your keyboard on again.
When using third-party devices, check with the keyboard manufacturer for additional information.
Not paired or connected to another device
If your keyboard responds intermittently or cannot maintain a connection:
Ensure that the keyboard has sufficient charge or fresh batteries
Check for nearby sources of interference, including other wireless devices, Bluetooth transmitters, and so on
Try unpairing and then repairing your keyboard with Apple TV
Best of luck,
Mario

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Hello SKBright,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Apple TV: Using the Apple Wireless Keyboard
http://support.apple.com/kb/HT5633
Troubleshooting your keyboard
If you are unable to see your keyboard when you attempt to pair it with Apple TV, check that your keyboard is:
Powered on and in range of your Apple TV
Set for discovery or pairing
A blinking LED indicates that the Apple Wireless Keyboard is in the discoverable mode. If you don't pair your keyboard with your Mac within three minutes, the indicator light and keyboard will turn off to preserve battery life. If this happens, press the On/Off switch to turn your keyboard on again.
When using third-party devices, check with the keyboard manufacturer for additional information.
Not paired or connected to another device
If your keyboard responds intermittently or cannot maintain a connection:
Ensure that the keyboard has sufficient charge or fresh batteries
Check for nearby sources of interference, including other wireless devices, Bluetooth transmitters, and so on
Try unpairing and then repairing your keyboard with Apple TV
Best of luck,
Mario

Bluetooth keyboard loosing pairing on logoff/shutdown

We have a computer in a conferance room with a bluetooth keyboard and mouse attached. After turning off the HD protection we were able to keep the mouse pairing after a reboot and keep them paired after turning back on the HD protection but still unable to keep the keyboard paired.
We are able to re-pair the keyboard each time by going through the discovery process but the room is used by various users that don't always know the correct process and this can happen after hours when on IT support on on-site.
Again, if the HD protection is turned off or even set to allow the changes to be saved, the keyboard will pair automatically at boot and function correctly. The computer is a Dell as well as the mouse and keyboard. Any troubleshooting would be helpful as we are required to keep the device locked down.

Hi Mike,
Thank you for posting here!
How about the following process?
1. Configure Windows Disk Protection (WDP) to “Retain all changes permanently”
2. Configure the Bluetooth devices.
3. Restart the computer to save changes.
4. Restore WDP to “Remove all changes at restart”
5. Restart the computer to test.
If this issue persists, there may be conflicts between the device and WDP driver.
What about "Retain changes temporarily" mode? It will cache the changes temporarily until the time you specified. We can configure it to another day or next week to test.
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Hello,
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Hi.
I've searched exhaustively for the answer to this problem, but haven't yet found a solution. A few users have reported this particular problem before, but their discussion threads seem to go unanswered, so either they've given up, or found a solution and never posted it. I promise, if I find a satisfactory resolution, I will report it here!
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SUCCESS! FINALLY!
OK, I'm happy to say, I am at last typing this message on my bluetooth keyboard while running XP via Bootcamp. Hopefully this will help anyone else who encounters this problem.
The first issue, that Flying Dutchman helped me out with, was that my keyboard could be detected by the Windows Bluetooth Device wizard, but it wouldn't pair properly. After UN-pairing the keyboard in mac os X, and rebooting in Windows, I was able to successfully pair the keyboard using a passkey.
The keyboard still didn't work, though, and after searching around some more, I discovered the problem was that I had to enable the "Driver for keyboard, mice, etc (HID)" service by clicking the properties button for the keyboard (in the bluetooth control panel device list), and then check the box under the services tab. I had tried doing this before, but everytime I would do this and hit 'apply', I would get an error that said "access denied". So I kept giving up on this, but this was the step I needed. Finally, I googled around and found this very helpful discussion:
http://www.sean-ward.com/2008/08/01/bluetoothaccess_denied_issue_andresolution/
It explains how to fix the "access denied" problem so you can check the services box. I had to restart a couple of times and re-pair the keyboard, but at last it works!
Now the final question is what will happen when I go back to mac os X and repair my keyboard on that side... but that's an issue for another day.
Cheers!

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TS1569 Dual bluetooth keyboard : no pairing

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