TS1574 I cannot get my sound to work! I have tried everything. Help?! :(

I cannot get my sound to work. I have checked the system prefemces and nothing shows up, and nothing is editible.  I have rebooted and restarted it one million times, in safe mode too. When ever I try to adjust the volume a crossed out cirlce appears. I have no idea what people say about a red light, but I've checked and I cannot see one. I don't know what to do. Help? Thanks so much in advance.

Have you tried a PRAM reset?
http://support.apple.com/kb/ht1379
Do the earphones work?
Ciao.

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