TS1591 ipad restore error 3004

trying to restore my ipad - get error 3004 and my ipad stays stuck on the itunes with sync cable picture

Lolie.r wrote:
trying to restore my ipad - get error 3004..
See Here for that error  >  http://support.apple.com/kb/TS3694

Similar Messages

  • HT201263 Ipad Restore error -1.

    Ipad Restore error -1...Have Done Restore from Window,MAC and from Different PC's still Ipad not coming out of recovery mode..Whats the Solution guyz?

    Hey vishalv92,
    Welcome to the Apple Support Communities. If you are getting a restore error -1 in iTunes, the following article suggests:
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    If you need your iPad serviced, you can schedule a Genius Bar reservation at your local Apple Retail Store.
    Genius Bar Reservation
    http://concierge.apple.com/reservation/us/en/
    Also if you need to check your warranty status, the link below will let you know.
    Check Your Service and Support Coverage
    https://selfsolve.apple.com/agreementWarrantyDynamic.do
    Regards,
    -Norm G.

  • HT4623 ipad restore error code3

    Hello everyone, I try to restore ipad 4 (3G) to ios 7.1 and (ipad can not be restore,error 3) come up, what is that mean? Now I have a brick ipad. I try to google and found no solution, if anybody know anything about this error code 3 please share it I would very much appreciate.

    https://discussions.apple.com/thread/5372052
    https://discussions.apple.com/message/24418028#24418028
    more
    https://www.google.dk/search?q=iphone+restore+error+3&oq=iphone+restore+error+3& aqs=chrome..69i57j0l5.5087j0j8&sourceid=chrome&es_sm=91&ie=UTF-8

  • IPad restore error iOS7 update

    Hi all
    just updated my iPad and plugged it into iMac/iTunes - now I have an error from iTUnes saying that iPad is in 'restore mode'
    the ipad is not starting and just shows a diagram stating plug into itunes.
    what shall i do? have had to restore ipad to factory settings, not impressed

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
     Cheers, Tom

  • IPad Restoring Error

    My brother forgot his iPad password and got it wrong until the iPad showed:"iPad is disabled, connect to iTunes". So I connected the iPad to iTunes, and I restored it. But when it finished processing data, it suddenly displayed the error sign. This already appeared more than once when I was restoring the iPad, and I had to shut it down and turn it on many times. And now it can't restore. Well, it has finished restoring but then error again. Can anyone tell me what should I do? It's really frustrating.

    To help you we/you need to know the specific error.  The common errors and their resolution are listed here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting

  • IPad Restore Error 1600, 1601.

    Hi, receiving errors 1600, 1601 when restoring iPad1 despite using latest iTunes, OSX and troubleshooting USB connections and ports. Any ideas people? Thanks!

    I just experienced the same errors on a restore, tried multiple times.  Someone came up with the suggestion to try it on another machine.  I loaded iTunes on an older PC, attached my iPad and it started and finished in short order the restore.  I moved the restore file from the original pc to the older one in the same location as it was on the unit that gave me the errors.  Then when it worked, it attached to the original machine and synced my apps back that were in that iTunes version.

  • Ipad restore error 4014

    everything was running well then all of a sudden screen pixeled and now the ipad is dead? help!
    now no power and in restore mode, I was given error 4014 - could not restore

    I Have the same problem. I also have the iPad 4 wifi & cellular 32gb. Owned it from new since November 2012. Tried everything possible but still nothing. I have spoke to apple via chat & on the phone & they advise me that this will need to be booked in for a service at my cost as its out of warranty! I don't think so...
    Guys..what you don't get told is that the one year warranty you get with apple, also applies for 6 years after purchase ( 5 years in scotland) consumers in the U.K. have the right to ask the retailer to fix, replace any faulty item Purchased from them. I am visiting my local apple store on Saturday & have been told by Apple customer care to explain I want to : Exercise my rights to have my ipad serviced or replaced under the consumer law.
    If it can't be fixed at apples cost then it's replaced. it's the law & simple. Don't pay anything else. Let apple sort this fault, it is there hardware that's at fault at the end of the day. Hope this helps. I shall upadte on Saturday evening of the outcome.

  • IPad restore error 2009.

    My iPad (1) is refusing to restore after crashing.  I have updated all my software (Mac) and was running the latest iOS.  The error message I get is 2009.  I have looked this up, and reset the SMC.  Still not working.  Tried it on my iMac, same issue.  I am able to put the iPad into recovery mode.  iTunes see's the ipad, extracts the software, verify's the restore with apple, and then tries to prepare the iPad for the restore.  This is when I get the error 2009.  I am running Lion on my early 2010 Macbook Pro.  Any advice would be appreciated. 

    I just copy & paste the URL and it turns it into a link. http://support.apple.com/kb/ts3694#error2009

  • IPad Restore Error

    I recently purchased a new iPad from overseas and had my friend install applications on it via his itunes on his computer. It was working fine until my kids (2-3 years old) set a passcode while they were playing with it and I can no longer access to it. Of course those troublemakers haven't even learned to read and write but screw things up.
    I searched online trying to solve the problem myself and found 2 solutions:
    1. Sync with the original itunes it had synced with to remove the passcode.
    2. Restore to its factory default via itunes
    Problem with the first solution is my friend is on a trip and it will take a month till he returns.
    Problem with the second solution is while trying to restore my iPad I got the following error "iTunes could not connect to the iPad because it is locked with a passcode. You must enter your passcode on the iPad before it can be used with iTunes".
    I tried to reset the ipad holding down the Home and Sleep buttons simultaneously. Then tried to restore it again but got the same error.
    iTunes's version is 10.0.1.22
    iPad is the latest one.

    My one is Ipad 2 Wi-Fi.

  • IPod stuck on recovery mode cannot restore error 3004

    Hello,
    My iPod Touch 5th gen is stuck on recovery mode for two days now. I have lost all of my important files, but I am hoping to make it work again.
    I was updating to ios 8 the other day and suddenly my iPod turned off and was stuck on recovery mode. No big deal, but then, as I was to restore it, iTunes only says that "The iPod 'iPod' could not be restored. An unknown error occurred (3004)."
    I'm here now because I have tried all of the fixes. I have tried to put it on DFU mode (didn't work), changed my DNS settings, updated my iTunes, uninstalling, reinstalling it, turned my PC on and off, used another PC, but nothing has worked. I used some external programs that can get my iDevice to get in and out of DFU mode, but it has not worked.
    I am on PC, Windows 8.
    Hope anyone can help.

    DId you try:
    Try to restore or update on another computer with a different Internet connection.

  • HT201442 how to solve error 3004?

    Hi All,
              I haveing problem during restoring. Unable to restore due to error 3004. Anybody knows how to solve it. Thk.

    Hello, kyawmyintshein85. 
    Thank you for visiting Apple Support Communities. 
    Here are the steps that I would recommend going through when experiencing restore error 3004. 
    Resolve communication issues
    Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
    Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build".
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/TS3694
    Also, make sure to process and updates for iTunes and your computer.
    Cheers,
    Jason H. 

  • Error 3004, stuck on Recovery mode.

    Hi,
    My iPhone 4S is stuck on recovery mode.
    Everytime I try to restore, Error 3004 occured.
    Pls Help

    DId you try:
    Try to restore or update on another computer with a different Internet connection.

  • I wish to update my ipad 2 from ios 4.3.3 to ios 7, when i want to restore back, it occurs error 3004. How?

    I wish to update my ipad 2 from ios 4.3.3 to ios 7, i follow all the steps and until the end, when i want to restore back, it occurs error 3004. How? and now i can't even use my ipad at all, it's empty.

    Resolve communication issues
    Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
    Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.

  • HT201210 After update I can not access my ipad 2? Restore won't work get unknown error 3004

    After update I can not access my ipad 2? Restore won't work get unknown error 3004

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
     Cheers, Tom

  • Error 3004 during restore - solutions aren't working

    Hi there, computer whizzes, programmers, knowledgable teenagers and master problem-solvers!
    Now, I'm aware this sort of error is very common, and I've read pages and pages of forums and manuals, watched several videos and even bought a book on using iTunes for Windows. It's a simple, I'm told - iTunes want to connect to its servers to "verify" my restore/update, and it simply cannot get through!
    Let me put this in better context...
    (Yesterday, Nov 21st, 2013) I'm syncing my 5th Generation iPod Touch (never been jailbroken) to iTunes on my Windows 7 desktop PC (my hardware is ridiculously overpowered, so it's not a performance issue), like I've done, without issues, since I bought it in September of this year.
    Now, guess what? iTunes alerts me that there's a software update for my iPod - iOS 7.0.4 or whatever it is. I think, "why not?" - the world's largest technology company will hardly be able to mess this up, will they? So I click download and install. It does so, and I'd better mention I originally had a 3-month-or-so out-of-date version of iTunes doing this (I wasn't bothered about the frequent updates, since I don't often experience problems with slightly outdated versions). After downloading the 1.2GB file containing the compressed iOS using iTunes' build-in download client, I clicked whatever it was that asked me if I wanted to install it on my iPod. The program runs for a bit, presumably backing up my iPod and removing the old iOS, essentially placing it back in factory settings ready for a new operating system:
    This is where the problem begins...
    Now, my memory may have failed me on a few of the minor details, but basically it reached the point where it was about to install the new iOS, having extracted the compressed file downloaded from the internet. At this point, with the progress bar in the iTunes programme literally one or two pixels from completion point, the dreaded noise of the windows alert pops up, along with an error message:
    The pictures above are in order of appearance during the restore process, and this exact cycle has repeated itself about 20 - 30 times (yes, I've tried pretty much every solution out there).
    I updated iTunes to the latest version as soon as the problem appeared, since my experience tells me that outdated software usually causes problems with upgrading a company's products.
    The solutions I've been given have included:
    - Re-installation of iTunes
    - Disabling security software (I have AVG Internet security, paid version)
    - Restarting computer
    - Doing a selective start-up including only iTunes, mobile device utilities and quicktime
    - "Repairing" iTunes
    - Removing all perpherals connected to my system
    - Changing my USB port (I have about 12 of them, and tried every single one)
    - Fiddling with DFU mode
    - Replacing the "hosts" file, or modifying it
    - Re-downloading the iOS within iTunes.
    - Restarting my wired connection to my router
    None of these have worked at all - none have even changed which error message I get. Without exception, I've received error 3004 on each of my 20-30 attempts at a restore. It's very frustrating, to say the least - my organiser, my jukebox, my iMessenger, my calendar, my notes - they're all stuck as a backup within my computer in unusable form. My iPod's "bricked" to use a common phrase on these sites, and it's gradually, but surely, reducing my faith in Apple as the world's greatest electronics company.
    Another suggestion was to use iTunes' "run diagnostics" feature. These are my results, which are also consistent without exception
    As you can see, it seems the internet connection is the issue. So of course, using the same computer, I used Chrome to use THE INTERNET to search for a solution. I'm not ridiculously computer-"savvy", but I do know how to follow some fairly complex instuctions in computer use. So, in my probably naive opinion, I think the box above shows one or two issues with this diagnostics software. I apparently have no internet connection, yet iTunes is able to make a secure link to its Store, and suggest solutions found on the internet. If you're still in doubt, the iTunes Store works fine, as usual. I most obviously have internet connection.
    If any of you computer geniuses have made it this far, here's what the diagnostics program within iTunes created for me, with my security software disabled:
    Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
    System manufacturer System Product Name
    iTunes 11.1.3.8
    QuickTime 7.7
    FairPlay 2.5.16
    Apple Application Support 2.3.6
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.0.0.117
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 003EB9800A0E4BA0
    Current user is not an administrator.
    The current local date and time is 2013-11-22 17:02:57.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Advanced Micro Devices, Inc., AMD Radeon HD 6800 Series
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {3D399DA0-FD8E-48E4-A9B1-13689FD5BB70}
    Description:          Marvell Yukon 88E8059 PCI-E Gigabit Ethernet Controller
    IP Address:          192.168.0.2
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.0.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.0.1
    Lease Obtained:          Fri Nov 22 15:44:41 2013
    Lease Expires:          Mon Nov 25 15:44:41 2013
    DNS Servers:          192.168.0.1
    Adapter Name:          {03F67058-58B8-4E19-8CE2-281892F84C1D}
    Description:          VirtualBox Host-Only Ethernet Adapter
    IP Address:          192.168.56.1
    Subnet Mask:          255.255.255.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          No
    DHCP Server:
    Lease Obtained:          Thu Jan 01 00:00:00 1970
    Lease Expires:          Thu Jan 01 00:00:00 1970
    DNS Servers:
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    No
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2013-11-22 17:01:17.
    **** CD/DVD Drive Tests ****
    LowerFilters: PxHlpa64 (2.0.0.0),
    UpperFilters: GEARAspiWDM (2.2.3.0),
    D: HL-DT-ST DVDRAM GH22NS70, Rev EX00
    Drive is empty.
    Error Correction is turned on for importing audio CDs.
    **** Device Connectivity Tests ****
    iPodService 11.1.3.8 (x64) is currently running.
    iTunesHelper 11.1.3.8 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Standard Enhanced PCI to USB Host Controller.  Device is working properly.
    Standard OpenHCD USB Host Controller.  Device is working properly.
    Standard OpenHCD USB Host Controller.  Device is working properly.
    NEC Electronics USB 3.0 Host Controller.  Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    VIA 1394 OHCI Compliant Host Controller.  Device is working properly.
    Most Recent Devices Not Currently Connected:
    iPod touch (5th generation) running firmware version 7.0.2
    Serial Number:          CCQL52FCF4K4
    iPhone 3G running firmware version 3.1.3
    Serial Number:          88843E4MY7H
    **** Device Sync Tests ****
    No iPod, iPhone or iPad found.
    It's a long list of technicalities, and if you, brave genius, can solve my desperate 1st-world problem, please post an answer. I'd be most grateful, and I'm sure it'll help out some unlucky people in the future. I'm pretty much at breaking point - hence the post on Apple's help forum. I'm hoping I've missed something obvious, since I'm not going to re-install my whole Windows 7 operating system. I'd rather buy a Mac. Just kidding. I'll never buy Mac now.

    1.) Locate "C:/Windows/System32/Drivers/etc/hosts". Copy the "hosts" file onto your desktop as a backup if any errors may occur during the process.
    2.) As an administrator, open the "hosts" file inside "etc" folder with Notepad and erase the last lines related to gs-apple that looks like this:
    "#127.0.0.1 gs·apple·com"
    3.) Restart iTunes if opened and connect your device after it is in DFU mode.
    4.) Casually do a restore like normal, and you're done.
    5.) After restore is completed, replace the "hosts" file inside the "etc" folder with the backup you've copied onto your Desktop to prevent possible future errors. Hope this works!

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