TS1591 iPod 7th gen not showing up in iTunes (Macbook Pro) on first try

hi guys. i have an ipod 7th gen and just recently bought a macbook pro. what i noticed right away was that whenever i try to plug in and update my ipod, the icon shows up on the desktop but the iPod itself does not show up in iTunes. i have to unplug then re-plug in my iPod and that usually does the trick. a trick which is annoying to do because im sure most people with iPods dont have this problem. help please

Hey there Miles,
It sounds like your iPod isn't showing in iTunes when you connect it to your Mac. I would start with this bit from the following article:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
First, try the steps in the iPod Troubleshooting Assistant which applies to your iPod.
If you still cannot get the device to appear in iTunes, use the following link to help troubleshoot it:
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591?viewlocale=en_US
Thank you for using Apple Support Communities.
Take care,
Sterling

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