TS1591 My iPhone 5 was originally backed up to another computer (that is now dead) and my new computer won't recognize it. So how do I get the new computer to recognize it?

I'm trying to back-up my iPhone to iTunes, but when the phone is plugged in it does not register as a device in iTunes.
The phone is receiving a charge from the computer.
All of my software is up to date.
I am using a computer other than the one I last backed the phone up with (my old laptop crashed, now I'm working off of my new iMac).
How do I get the computer to recognize the phone so I can do a back-up?

It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy of your computer to put everything on the new one.
It sounds like you have failed to do this, which is not good at all.
You will have to transfer your itunes purchases from your iphone. Authorize your computer for your itunes account
About iTunes Store authorization and deauthorization
Open itunes, plug in iphone, do NOT sync, click File>Transfer Purchases
When you do sync you will lose your pics ( photo library - synced from your old computer), your itunes content ( music, apps, videos,etc) , your contacts and your calendars. So do NOT sync yet. This is why a backup copy is so important.
Enter one unique contact and calendar entry on your computer.
When you first sync, you should get the option to merger the data. Choose it.
If you want your pics, then you will need to e-mail them to yourself before you sync. They will not be of the original quality as they are reduced when synced to iphone.
When all is as goos as it can be, then backup your computer, and always maintain the backup.

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My wife and I each have an iPhone and an iPad Mini. We have separate iTunes accounts. She just finished reading a book on her iPad Mini. Now I want to read it on my iPad Mini. How can I get the book on my iPad Mini?

My wife and I each have an iPhone 4s and an iPad Mini. We have separate iTunes accounts. She just finished reading a book on her iPad Mini. Now I want to read it on my iPad Mini. How can I get the book on my iPad Mini?

Thank you for your reply Domingo. Your suggestion worked as far as sending me a link to buy the book at iTunes. But it did not allow me to download the book from my wife's account. I did finally get an answer from Apple. It took an entire day of emailing back and forth and the final answer was relatively easy once Apple finally decided to give up the solution. Basically, you have to open ibooks and sign out. Then you have to sign into ibooks using the book purchaser's Apple ID and password. Then you can download the book onto your device. Not too bad, huh? It only took a whole day of Apple people sending me wrong instructions before they figured it out. Geez. What a disappointing experience.

I saved photos from my Macbook Pro onto my Iphone (using itunes, 4 years ago). My macbook is now dead and I need to get the photos I saved off of my iphone 3GS transferred to a pc. Any help... From my PC I can only access "internal storage"

I saved photos from my Macbook Pro onto my Iphone (using itunes, 4 years ago). My macbook is now dead and I need to get the photos I saved off of my iphone 3GS transferred to a pc. Any help... From my PC I can only access "internal storage"

The iphone is not a storage/backup device. The picture sycn is one way - computer to iphone. The photos are also reduced in size when synced to iphone so they are not of the original quality
It has always been very basic to always maintain a backup of your computer.
Have you failed to do this?
If so, not good at all, you can e-mail the pics to yourself - keep in mind they will never be of the original quality

PC went south. Geeks brought it back. PS elements and premier 11 can't start. Error msg sez configuration incorrect needs to be reinstalled. When I load the disk I get a blank screen. Try to uninstall and can't find apps i control panel. How can I get the

PC went south. Geeks brought it back. PS elements and premier 11 can't start. Error msg sez configuration incorrect needs to be reinstalled. When I load the disk I get a blank screen. Try to uninstall and can't find apps i control panel. How can I get the apps back?

adobeamatuer
Thanks for the reply.
Although the security of Windows XP SP3 32 bit is compromised by Microsoft no longer supporting XP, if Windows XP was restored as claimed, you should still be able to install/uninstall Premiere Elements versions of it that you did before the Microsoft support removal.
I think a revisit to the Geeks would be in order. It may be that they could not restore Windows XP because of the Microsoft non support. I would take along the Premiere Elements installation disks so that you do not leave there without actually seeing Premiere Elements (or a non Adobe program) running on your restored Windows XP. What was the other software that you tried to use that did not work?
Please update us on your progress when you get a chance.
Best wishes
Thanks.
ATR
Add On...spelling correct 12 03 2014.

HT204053 i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook

i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook air

Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G.

After I update my calendar on my PC how do I get the new version to load to iphone and ipad and over ride the info on them?

After I update my calendar on my PC how do I get the new version on my iphone and ipad and not the version currently there?

Hi Kirbs13,
Thanks for using Apple Support Communities. Your calendar should automatically update if you're using iCloud. If it is not, see this article for troubleshooting steps:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Cheers,
- Ari

I just changed my email adress, so i changed my itunes store adress to. but how can i get the new store adress on my Iphone ?

I just changed my email adress, so i changed my itunes store adress to. but how can i get the new store adress on my Iphone to buy apps anew ?

Go to Settings --> Store, click on your Apple ID and log out, then log in with your new details

My iPhone 4s hasn't given me the option to Download and Install iOS 8.1.2. I still have iOS 7.1.2. How can I get the new version

My iPhone 4s hasn't given me the option to Download and Install iOS 8.1.2. I still have iOS 7.1.2. How can I get the new version

Try updating it on your computer. If you get a message that your iPhone is up to date then you actually have an iPhone 4, not a 4s.
Settings > General > About > Model number. What does it show?

HT4743 I downloaded a Mad Men Season 5 2nd show and it stops after 13:20... How do I get the full show or my money back?

I downloaded a Mad Men Season 5 2nd show and it stops after 13:20... How do I get the full show or my money back?
This is soooo frustrating!!

No, never had any problems before. I heard another friend had the same problem with that episode. But I don't know what I can do about it.
And yes, tried to restard the episode. Just freezes at that exact spot.

One of the episodes that i had on my IPOD NANO 8GB was removed off when i put a new episode of that tv show that i bought and put it on my IPOD NANO 8GB. How do i get the first episode that i bought back on my Ipod Nano 8GB with the new episode on it?

I had an episode of a tv show series on my IPOD NANO 8GB. I just bought a new episode of the tv show and I went to put it on my IPOD NANO 8GB and it removed the first episode off my IPOD NANO 8GB. Now, all I have is the new episode of the tv show on my ipod and I can't get the other back on there. How do I get the other episode that I had on there first back on to my IPOD NANO 8GB with the new episode on my ipod? Please Help Soon.

Hello Lisa,
Double check your iPod's sync settings from under it's TV Shows tab in iTunes. Make sure it is not set up to sync only unwatched episodes.
B-rock

IPHOTO says photos saved with newer version of IPHOTO. How can i get the new version of IPHOTO back on my system?

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Sounds like a possible damage library. Give this a try: make a temporary, backup copy (select the library and type Command+D) and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

My iPhone was originally under my husband's apple id but now we have separate accounts. His apple id still shows up when I try to update my apps. How to I change it to my apple id?

Originally my iPhone was under a joint iTunes account with my spouse. We've recently split and now have separate plans and apple ID's. I've entered the new ID in the phone settings but when I go to update the apps on my phone, it still shows up with his accoutn and asks for his password. How do I change that?

All apps are tied to the apple ID used to buy/download them.
If you don't want to be asked for his ID-delete all the apps and download them under your account.

How do I get the new photos albums from my imac to sync to my iphone?

Last week my iMac did the software update that replaced iPhoto on my iMac with the new Photos application.
Since then, I have migrated all my iphoto library to the Photos library and have been able to further sort my photos in the albums area.
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I would really like to know how to get the albums to sync properly to my iPhone 6 from an iMac, does anyone know what to do?
Also, my iPhone since then has been dropping battery life significantly and getting very warm over short periods of time, but I have had no applications open, the phone has not been in use at the time and has been locked screen.
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Synced photos can only be deleted by syncing again with iTunes and deselecting all synced items.
See: iTunes: Syncing photos

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if you had non-purchased music on your ipod nano and synced with a new computer it does an erase and sync as it can only be synced to one library at a time - if you have not yet done the erase and sync then you can google some kind of ipod extractor software to see if you can get the non-purchased music off the device - back to the computer - and back into itunes - good luck

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I changed my Apple ID on my MacBook. My new Iphone5 seems to have my old Apple ID on it. Therefore I can't download apps. How do I 1) remove the old Apple ID on my Iphone and 2) install the new ID on the phone.

http://support.apple.com/kb/HT1311 Just remember apps that were downloaded with the old Apple ID will be locked to that ID. It will ask for the old ID password when trying to update.

TS1591 My iPhone 5 was originally backed up to another computer (that is now dead) and my new computer won't recognize it. So how do I get the new computer to recognize it?

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