TS1591 Please Help - iTunes isn't recognising my iPod classic.

iTunes isn't recognising my iPod classic.
It has in the past so I am unsure of what has changed the iPod is appearing as a separate drive but not in iTunes. I have turned my Mac on and off and reset the iPod too.
Any help greatly appreciated

Hello, geddalyfe. 
Thank you for visiting Apple Support Communities.
Here is a troubleshooting article that I would recommend going though when experiencing this issue.
iTunes: iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/TS1410
Cheers,
Jason H.

Similar Messages

  • I recently connected my new ipad to my itunes, but now itunes will not recognise my ipod classic, and 50gig of music has gone. ipad connects ok but no longer ipod which has been there for two years! help!!!

    I recently connected my new ipad to my itunes, but now itunes will not recognise my ipod classic, and 50gig of music has gone. ipad connects ok but no longer ipod which has been there for two years! help!!!

    What happens when the iPod is plugged in?  anything?  any errors?
    Why is 50GB of music gone?  All music should exist on the computer.  Only a fool would rely on a single device which could easily be lost or stolen to store their content on.

  • Have bought a new lap top with windows 8 installed, itunes does not recognise my ipod classic!!

    I have tried all the advice on the internet but it still wont work!!
    Can anyone help me?
    Juliette

    You have 90 days of complimentary AppleCare, please click https://www.apple.com/support/complimentary/ for additional information.

  • TS1538 My Ipod is showing the iTUNES Logo and freezing and when i try to connect to iTunes to restore, iTunes doesn't recognised my Ipod. Help Please.

    I was casually charging my Ipod when suddnely the iTunes logo appears, so i connected it to my laptop and itunes wouldn't recognised my ipod. I tried puting it in recovery mode various times but it just doesn't work. Please notify me if you have a resolution.

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Please help. ive bought a second hand ipod nano, when i connect it to my  pc it recognises it as a sigma mass usb device, yet its a 8gb ipod nano,and i tunes does not recognise it, im running on windows vista basic yet my own 80g classic ipod runs perfect

    please help. ive bought a second hand ipod nano, when i connect it to my pc, it does not recognise it in itunes,yet it comes up as a sigma mass usb device. its an ipod nano 8gb?. im running on windows vista,my own ipod classic runs fine.

    there is a good chance that this can be related to bad contact in USB lead.. e.g not enough power from IPOD to PC so that pc cannot recognise it. Where I work I get alot of USB devices on pc's that are not recognised and most of the time it is the connection to the device that is not good enough because the flat end of the USB adapter has been gradually bent over time just slightly and now contact is not good. It can also be todo with drivers or If you are using it through a USB hub.
    so if it is not working through USB hub try direct. also try in back of PC as these Ports or direct access to main board to pc and would be less trouble some if there was a voltage loss from mainboard in pc to front of unit.

  • Itunes isn't recognising my iphone.

    Itunes isn't recognising my iphone. But my ipad and ipod is being recognised. What is the problem?

    Hello mrnarenmoha
    Make sure that on your iPhone that you trust your computer. If that is all good, check out the second and third article as it will check to make sure that the drivers for the phone is properly communicating to your computer.
    iOS: 'Trust This Computer' alert
    http://support.apple.com/kb/HT5868
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Regards,
    -Norm G.

  • My iPod touch is permanently disabled and it says to connect my iPod to my iTunes yet when I do that, it tells me to type in pass code even though it's still disabled. i cant go to DFU mode cause my home button is broken PLEASE HELP ME GOD I MISS MY IPOD

    My iPod touch is permanently disabled and it says to connect my iPod to my iTunes yet when I do that, it tells me to type in pass code even though it's still disabled. i cant go to DFU mode cause my home button is broken PLEASE HELP ME GOD I MISS MY IPOD TOUCH PLEASE :'((

    i cant do that sir ,my ipod touch 4g keeps rebooting and rebooting all over again until the battery is empty HELP GUYS PLEASE

  • Itunes isn't recognising any of my devices

    Hi all
    When I go file - devices there is onlt grey results in the dial
    for some reason iTunes isn't recognising my devices ( iPhone4s & iPad2). Had previously ben ok but all  of a sudden istoped.
    I hadn't backed up for some time but when I did it just wouldn't synch devices.
    Any advice would be greatly appreciated.

    Hello ozziedave100
    Start with the article below for troubleshooting issues with your iOS devices not showing up in iTunes.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    -Norm G.

  • HT1918 Can't burn music I purchased months ago, I could only burn the 4 cuts I bought this evening,6/9/12 message said originals cannot be found? Please help itunes would not let me buy a second time, thats a good thing but Im trying to make a music CD an

    Can't burn music I purchased months ago, I could only burn the 4 cuts I bought this evening,6/9/12 message said originals cannot be found? Please help itunes would not let me buy a second time, thats a good thing but Im trying to make a music CD and itunes will not let me?  The music is in my music file but will not let me burn them ! really I tried over and over, now Im just frustrated !
      Please find the original's purchased, my name and email have not changed. Thanks for your time and consideration.
    Jeannie
    7024503288
    [email protected]

    Fixed. /Users/x/Library/Application Support/SIMBL/Plugins/AirKeysInputManager.bundle got corrupted by a badly installed safari extension. Deleting this, then reinstalling adobe air did the trick. I wasn't thorough enough on my first try, it was tricky to find everything associated. I had to look for files in the console log then search for them. Spotlight was missing some deep files, EasyFind worked better for me.

  • IPhone could not be activated because activation server is temporarily unavailable. this is now the third day and nothing improves please help. iTunes says my sim is locked but I can't unlock it

    iPhone could not be activated because activation server is temporarily unavailable. this is now the third day and nothing improves please help. iTunes says my sim is locked but I can't unlock it

    Generally this is a sign that the iPhone had previously been
    hacked/modified/jailbroken and the update relocked it to the
    original wireless carrier. If this is the case, only that wireless
    carrier can unlock your iPhone. You must contact them to see
    if they offer unlocking and if you qualify.
    Where did you acquire this iPhone?
    What wireless carrier did you use before this problem?
    Does the app Cydia appear on your iPhone?
    What does it say when you look at Settings=>General=>About=>Carrier?
    Unauthorized modification of iOS
    http://support.apple.com/kb/HT3743 
    If your iPhone has not been jailbroken, see the troubleshooting suggestions here: 
    http://support.apple.com/kb/TS3424?viewlocale=en_US

  • Please help : itunes download disconnect my internet and TV box !

    Please help : itunes download disconnect my internet and TV box. How can I fix this ?

    Unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method.
    then credit card details will need to be entered before the account can be used to download any item from the store.
    You could see if this post by mountaingoatgirl lets you review your account without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054
    If not, and as you say that you don't have a credit or debit card (though not all debit cards appear to be accepted anyway) then you will need to create a new account, and use the instructions on the about 'create an iTunes ...' page when creating it.

  • Please Help, iTunes has taken my right to play certain songs

    Please Help, iTunes has taken my right to play certain songs.
    These were free songs with coco-cola codes some time ago.
    Now in Mtn Lion it has took the playing rights from me and locked them off!
    Anybodys help on this subject is much appreciated...

    Yes it worked,
    Right-click in it > Show in Finder. Finally, right-click in that file > Get Info > Sharing & Permissions. See if you have got read permission,
    Clicked through the Get Info > Sharing & Permissions and when I closed the window the song played again.
    Not sure why but it worked for me!

  • ITunes and the Finder won't recognise iOS devices but iPhoto will and will recognise my iPod classic

    Good day good people,
    I seem to be having a problem syncing my iOS devices to iTunes. The Finder and iTunes won't recognise any of my iOS devices (iPads - 1, 2or Mini and iPhone 4s). iPhoto will however. Finder and iTunes will recognise my iPod Classic.
    I've tried this:
         http://support.apple.com/kb/TS1591?viewlocale=en_US&locale=en_US
         and I tried doing a SCM reset and a PRAM reset (I couldn't get this one to work though) as recommended on another thread which I can't seem to find again.
    Note people seem to have had a similar problem with older versions of OSX - I have the latest. They reommend reinstaliling iTunes but I can't do this with more recent versions it seems.
    I am confident it is something corrupt with my MacPro as I also have a MacBook Air and it recognises all the iOS devices.
    One last thing  - and I'm not sure this is related - but iTunes on my MacPro doesn't seem to be syncing purchases from the iTunes store with my other devices (notably my AppleTV 2).
    I have been banging my head against this one for a while - any help would be greatly approeciated.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Itunes is not recognising my ipod!! says i need to install 64 bit version, it is 64 bit version though!!

    itunes is not recognising my ipod!! says i need to install 64 bit version, it is 64 bit version though!!

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • TS1369 I have windows 8 and itunes is not recognising my ipod can anyone assist?

    I have windows 8 and itunes is not recognising my ipod - anyone assist?

    Hi Moclam12,
    Thanks for visiting Apple Support Communities.
    If your iPod classic is formatted for Windows, and you want to sync it with your Mac, try to force the iPod into Disk Mode and then restore it using your Mac.
    Putting iPod into Disk Mode
    http://support.apple.com/kb/HT1363
    Restoring iPod to factory settings
    http://support.apple.com/kb/HT1339
    If the iPod is not recognized by your Mac when it is in disk mode, the troubleshooting advice in this article may help:
    iPod not recognized in iTunes and Mac desktop
    http://support.apple.com/kb/ts1410
    Best Regards,
    Jeremy

Maybe you are looking for

  • I have a white vertical line down the right side of my internal brand new macbook pro 13" display

    I have a white vertical line down the right side of my internal brand new macbook pro 13" display. I've done the following: -Shutdown the computer, and restarted in Safe Mode by pressing the Shift key after the restart tone -Shutdown the computer, an

  • Crystal XI Graph floating bar problem-needs to be like a gantt w/o the date range

    Post Author: mecca CA Forum: Charts and Graphs Here is my problem I have a min and max range of numbers(not a date)I need plotted along with a value in between the min and max date. All this data, the 3 fields come from sql 2005/vb.net 2005. So, the

  • Organizer Shuts Down in PSE 7

    I've been using PSE7 for a couple of months with no problems. The other day my computer shut down while I was in the organizer and ever since, I get an error message saying it has to close down. After reading some suggestions, I've learned that if I

  • It wont even let me update!!

    Well unlike most of everyone elses problems itunes wont even let me upgrade to 7. Ive been trying to for a long time...so i go to million season finale download thingy, and it tells me i have to download the new itunes 7 to proceed. it takes me to th

  • SiteVisit/Information Request for Customizing Time Entry/Approval on ESS

    Our organization is considering adding Time Entry & Time Approval to our Employee Self Service.  The portal was just upgraded from EP6 to BW7.0 (our system is ECC 6.0). We currently use ESS for employee paystubs, benefits enrollment, membership campa