TS1630 How do I contact apple to report a faulty iPhone 5 and get a replacement?

I bought and iphone 5 a little over 2 weeks ago and had a faulty left speaker and all the headphones and earphones left side doesn't work I got my phone " fixed" but they sent me a new one and I received it with the exact same faults I need a full iPhone 5 16gb white model replacement I paid way to much to have a couple of faults on this fault please help me I just want something I deserve as I paid the full amount not half someone please help me get through to apple I want a brand new iPhone 5 16gb white model in the box not in bubble wrap again PLEASE HELP!

Since this is a world wide User to User forum actually
sharing where you are often helps
You have 2 choices go to Belfast where there is an Apple Store
or follow the guidance here for your Country
http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iph one
Pick Ireland in the drop down country menu
There is no facility to email .Face to face or telephone

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http://www.apple.com/support/itunes/

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For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
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TS1630 How do I contact apple to report a faulty iPhone 5 and get a replacement?

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