TS1631 no sound during music or video playback ringer/volume buttons not functioning

How to fix intermittent sound issues with my 4S? Volume control buttons are not reponding, music app has no sound, ringer pop up image has no adjustment bar, but ring tone is functioning for incoming calls, and so is speaker for both incoming and outgoing calls. Help?

Clean iPhone charging port with clean dry toothbrush.

Similar Messages

  • I am trying to play music and videos but the volume will not show on the screen unless i have head phones in also the buttons on the side will not change my ringtone volume

    i am trying to play music and videos but will not see the volume control unless i have head phones in also phone will not move off silent mode and wont turn up with the volume buttons

    its not showing the headphone sign its showing ringer when i press the button but no volume i have tryed to restore it but didnot work

  • Iphone 5.1 update messed up sound. Audio not working in youtube, music and video apps. Phone is not muted! nor is volume turned down

    Iphone 5.1 update messed up sound. Audio not working in youtube, music and video apps. Phone is not muted! nor is volume turned down

    Basics from the User Guide are restart, reset, restore from backup, restore as NEW.  Unless you've tried ALL of these, you're not done troubleshooting.

  • I have no sound for games in my iPad. I have tried the reset but it does not work. The speakers work as I have sound for music and videos.

    I have no sound for games in my iPad. I have tried the reset but it does not work. The speakers work as I have sound for music and videos.

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) http://support.apple.com/kb/ht1430
    Check your settings. The iPads have a small switch on the right edge. http://support.apple.com/kb/ht1430 It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
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    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/ts5180
    iPhone: Can’t hear through the receiver or speakers
    http://support.apple.com/kb/ts1630
    http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
    To solve some sound problems, just follow these simple steps
    1. Go to Settings
    2. Tap on General
    3. Tap on Reset
    4. Tap on Reset All Settings
    What this effectively does is to reset some of your Settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy. It doesn’t affect your data. All of your email accounts will remain intact, as well as any SMS text or iMessages.
     Cheers, Tom

  • No sound of music and video player

    Can you help me? no sound of music and video player. There's only when you listen to online radio.

    Hard reset helped me (pulled the battery out)

  • HT4623 I have just finished the upgradation to an iOS 6.1.3 and have lost sound in Music and Videos. I am using an iPhone 4S. My iPhone doesn't produce sound when playing Youtube or local camera videos. However ringtones and notifications sound works fine

    I have just finished the upgradation to an iOS 6.1.3 and have lost sound in Music and Videos. I am using an iPhone 4S. My iPhone doesn't produce sound when playing Youtube or local camera videos. However ringtones and notifications sound works fine.It is quite strange as well. Have you encountered this issue before?If yes then what's the solution?

    I had major issues with the iPhone 4s battery, however it’s resolved.
    The tech who set the phone up at the Apple store did so with little training.
    if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
    Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
    turning of locator and the push notifications from facebook--they have a lot!

  • HT1351 my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there????

    my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there???????????
    there has to be a completley FREE software out on the whole internet downloads to fix my ipod touch musics completely free no money involved
    please help me to fix this i jave all of my 6 thousand plus music with some videos back onto my ipod touch this happened to me this year well a week ago or two last year and also the years before to with or without any backups but i have my other software for that saved all of my stuff thank gosh but now nothings playing so i love itunes its the best but when it doesn't play or find my lots of songs makes me mad sometimes but anyways thanks for any or all the help you can to fix this problem
    THANKS AGAIN:-):-)

    my music is not on my ipod touch anymore but one of my other software called copytrans has my music backup so i got all of my music and videos back but they will not play in copytrans itunes or just my ipod touch itself please please help there???????????
    there has to be a completley FREE software out on the whole internet downloads to fix my ipod touch musics completely free no money involved
    please help me to fix this i jave all of my 6 thousand plus music with some videos back onto my ipod touch this happened to me this year well a week ago or two last year and also the years before to with or without any backups but i have my other software for that saved all of my stuff thank gosh but now nothings playing so i love itunes its the best but when it doesn't play or find my lots of songs makes me mad sometimes but anyways thanks for any or all the help you can to fix this problem
    THANKS AGAIN:-):-)

  • Ipod 4th gen volume buttons not working. Volume bar not showing in music or video apps, not a speaker problem as this works fine when testing built in alarm tones???

    Ipod 4th gen volume buttons not working. Volume bar not showing in music or video apps, not a speaker problem as this works fine when testing built in alarm tones???

    Have you tried the standard fixes:
    - Reset:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Restore the iPod from backup via iTunes
    - Restore the iPod to factory defaults/new iPod.
    If still problem you likely have a hardware problem and an appointment at the Genus Bar of an Apple store is in order.

  • After updating to iOS 6.0.1 volume button not responding even theirs no volume slider in music app nor video app plz help m using iPhone 4 os Windows 8

    After updating to iOS 6.0.1 volume button not responding even theirs no volume slider in music app nor video app plz help m using iPhone 4 os Windows 8

    I suppose that you can demand all you want. It would have to be proven that the iOS update broke this particular function but it could also be said that it was just a matter of time that the broken thing manifested itself. Since the phone is out of warranty, it could also be said that it is your risk to update software. I'm not trying to be argumentative here, but we are not Apple. We are users like you and just try and provide support to other users. What you decide to do from here is your decision. I've given you all I know to do.

  • My music wont play and the volume buttons wont work

    My music wont play and the volume buttons are not working, the little sliding thing at the bottom to control your volume of the music had disapeared? please help , from india

    If you have a docking station try docking the phone.  My sound came back immediately when I did this.

  • No iPad sound for music or video except with air phones?

    No iPad sound from iPad speakers for music or video.  Do have Lund for tones.  Do have sound with earphones.  

    Make sure that you haven't got mute turned on. This can be accessed either with the manual slide switch or on the multitasking screen, slide to the left (speaker icon)

  • HT204291 why is there no sound playing music or videos on apple tv

    I have no sound from my apple tv for music or videos....

    Welcome to the Apple Community Jweaz.
    Have you tried adjusting the "Audio Out" and the "Dolby Digital" settings in settings > audio and video? It may be worth trying several combinations of these settings, although typically it is the "Dolby Digital" setting that causes most problems for users.
    If you are using a sound system/receiver, make sure that you have correctly mapped the input port on your sound system to the output, if you are unsure about how to do this, refer to the manual that came with your sound system.
    Have you tried playing various content sources (i.e. podcasts, music, iTunes Store video, other video etc), do you have the same problem with all types of content? If you use optical you might also check that you can see a red light at the end of your optical audio cable. Is your optical audio cable plugged straight into your sound system, or does it go through a switch or other device?

  • HT1535 my iphone is set to "manually manage music and videos" and it still does not allow me to add music from my other computers.

    I have followed the steps in order to manually manage the music on my 3GS iphone. (used the latest version of itunes and my iphone is up to date with iOS5) and it still is not allowing me to add music from another computer.
    when i plug it into the second computer, it is asking me to click "manually manage music and videos" again. when i do that, it says it is going to sync with this new library and erase all music that is already there. i dont want this to happen! i only want to add a few select songs from each library. I have waaayy to much to add and erase every time.
    both of the computers i am using are PCs and have my itunes id for homesharing... please help me!

    Refer to this article
    Using iPhone, iPad, or iPod with multiple computers
    http://support.apple.com/kb/HT1202
    Notes:
    iPod shuffle and iPhone are intended for use with a single computer. You cannot load music from multiple computers or iTunes libraries onto iPod shuffle and iPhone like you can with other devices.

  • Loss of Music and Video and 3rd party apps not working on 3G

    I've had to restore my 3G iphone about 10x now. The phone keeps "losing" my music and video, and then the 3rd party apps don't work. A reset does not help, I have to restore my phone and set it up as a new phone each time. I went to the Genius Bar, they gave me a new phone, but said it was likely a software issue. Has anyone else run into this? Is there a way to fix it? I waste like 2 hours re-syncing my phone every time this happens. I'm so disappointed with this iPhone 3G...I wish I hadn't sold my original iPhone and could switch back to that. Please, any help that anyone can offer would be GREATLY appreciated.

    Thank you for replying. Did try this again, and then another recovery (holding down 2 buttons 'til Apple icon) but no luck.

  • Video calling of any kind not functioning? iPhone 4

    My girlfriend and I have been trying for literally months now to figure out how to make video calls go through on  our iPhone 4s. Before anyone gives the (obvious) answer, yes, we have added each other to our contact lists (on all video apps we've tried). We've mainly been using Skype for voice calls, but when attempting to do video calls we discovered that not only Skype, but every other app we have is dysfunctional. Our Skype apps are both completely up to date and the same versions. We are both connected to WiFi and have access to media features. We've attempted using both front and back cameras. We have tried uninstalling/reinstalling our apps, rebooting iPhones, restoring iPhones, using jailbroken and non-jailbroken OS, pretty much every combination of things we can think of.
    We can talk just fine using voice calling features on apps, both iPhone to iPhone and iPhone to PC (when available). Voice call is flawless, works every single time, regardless of the platforms or OS versions or anything.
    However, when attempting to use the video call features, we can both see our own camera views on our own screens, but the person we're calling simply gets a solid black screen. There's still voice and sound, just no video display at all. We've tried it between iPhones and iPhone to PC, all we get is a black screen if the iPhone camera is being used.
    Video calling did work ONE time, just recently, from my iPhone to her computer (using Skype). She was able to see everything and hear things like it should work. After I hung up and attempted to video call again while she was on her iPhone, though, it was back to the black screen and no video. So, video from iPhone to PC worked once and then never again for no reason apparent to us.
    Other video call apps we've tried, like the built-in FaceTime, ooVoo, and some others have also failed to work, showing only a black screen. So, this is apparently an issue with the iPhones themselves, but hopefully someone here would know a working solution.

    It will help if you say whether you're on a Mac or PC.
    Other people who have reported this error have resolved it by unsyncing music, then resyncing. Some have found that resyncing an album at a time helps
    Have a look at this thread
    http://discussions.apple.com/thread.jspa?threadID=2037047&tstart=0

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