TS1631 The question wasthe phone is under water - not muffled nor low sound. It is getting regular that mine and others I know get the sound distorted as though it is under water. I have reset the phone, turned off wifi (Apple said do this). What can be

The question was the phone is under water - not muffled nor low sound. It is getting regular that my iPhone 4S and others I know get the sound distorted as though it is under water. I have reset the phone, turned off wifi (Apple said do this). What can be done?

Meg St._Clair
Thank you. I rang Vodafone and although they were not too technical - they suggested my speaker was broken and was probably interfering with the microphone sound out as well. So thank you for the clue - I must admit to not thinking of ringing my carrier supplier. Thank goodness for two things - it is intermittent and I am due an upgrade phone in 6 weeks. I can manage till then I hope with the watery sound from time to time.

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Hi i active my i cloud but my yahoo email was stolen and they change my apple id and passworrd and icant turn off my icloud it need apassword what can i do to turn it off .......and my iphone cant download applications from apple store?im from iraq

hi i active my i cloud but my yahoo email was stolen and they change my apple id and passworrd and icant turn off my icloud it need apassword what can i do to turn it off .......and my iphone cant download applications from apple store?im from iraq please help me

You're gonna have to figure out a way to call AppleCare...there is no AppleCare where you live...somewhere, & ask to talk to "Account Security". Here's a list of worldwide support numbers:
http://support.apple.com/kb/HE57

My power button doesnt work. Ive seen someone who has reconfigured their buttons, so that if they press both volume keys phone turns off. Ive looked into this, and it seems to use a jailbroken app. Can I do this with a non jailbroken phone?

This person was able to choose which action, (shaking the phone, pressing both volume keys) turned the phone off/sent it to sleep instead. I have a 3gs.

Sounds like a very uncomfotable situation. This is, however, user-to-user technical support forum. Your post is really outside of what's appropriate here. For an issue with the store, I would take it up with the manager directly or, if you don't get a hearing, ask for the name of the district manager. For Apple Care, you would also need to request to speak to a supervisor.
If all else fails, write a letter to corporate headquarters. See the Contact Us link at the lower right.
Best of luck.

Find my phone turned off by apple.how do I turn it back Lon?

I received an email stating that Apple turned off find my phone. It works on my iPhone but not on my Mac. How do I get this turned back on my Mac? I get a devices not found on my Mac.

otissnerdley wrote:
I received an email stating that Apple turned off find my phone
Apple does not turn off FindMyiPhone.
On your iPhone, go to Settings > iCloud and turn on FindMyiPhone.

HT1379 i tried to update and there was an error, i tried again. when i tried to start, i get the chime and a progress bar that goes about 25% then disappears and the computer turns off. nothing works. it does this every time i try to start

i just received a mac book pro from my dad. while trying to get used to it i tried to upgrade the os which failed because of an error. i tried again. when i tried to start later, i get a chime, and progress bar, and a spinning wheel. after 1 minute the bar is only progressed 25% then it disappears and the screen goes black. none of the keys work. I tried to re boot and the same thing happens. what do i do?

If it's new and you don't have anything on it yet, you can reinstall the OS from scratch. You don't say what OS or model, but try booting while holding down the Command and R keys. If you get the recovery partition, use Disk Utility to reformat the disk then reinstall.
This will wipe out everything on the drive though.

I need help doing a clean install.( keyboard shortcuts?).Macbook will not read any of the disks/ turns off

I installed a new 'used' Logic board, im my macbook 13.3 and it turned right on!..( i was out of warrenty)
Apple logo and spiing wheel, then turns off..
After reading several forums, I went into self mode, did the 2 checks within in and got an error which pointed to the OS software being currupted..
so I have inserted the Os disk, the disk-repair disk and a disk warrior disk, but none of them are being read. I hear the Macbook starting to read the disk then the disks are ejected and the systen turns off.
Is there a way i can do a clean install on the HD? shortcut keyboard shortcuts?
or force the disks to be read as the first boot device like of that in a PC's bios settup?
I have no data on the computer that I wish to save btw.. just want a fresh install..
thanks for any help in advance.

Unfortunately the necessary software to reinstall your OS is not located on the hard drive. If your MacBook will not accept the disks you have you are going to need a hardware repair, probably the optical drive.
If you have access to another MacBook you may be able to install the OS on an external hard drive and use that to boot your MacBook. You may then be able to get any data off of your hard drive.
Best of luck.

My phone turns off and does not turn on, even i tries holding power button n home button for few min.... its shows nothing. i connect it to the computer n it doesnt show in itunes. plz repl wats the prblm wid it

my phone turns off and does not turn on, even i tries holding power button n home button for few min.... its shows nothing. i connect it to the computer n it doesnt show in itunes. plz reply wats the prblm wid it

Hi kamalkumar,
I'm sorry to hear you are having issues with your iPhone.
The article below will provide some troubleshooting steps for this issue:
iPhone: Hardware troubleshooting
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged. Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
I hope this information helps ....
Have a great day!
- Judy

I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone

I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone

I found an iphone3 and it has a passcode... I tried holding down the home and power button to reset the phone while connected to my itunes, but the phone doesnt reset or even turn off. What can i do to use this phone
We were going by your post. 'What can i do to use this phone"...
No offense intended, it's just that we see thousands of posts where people have different reasons for trying to use a stolen or lost device.

While syncing last time the computer turned off during the process and now when I try to get ont oitunes the phone is read only as a camera device and I cant sync my phone. I have tried re installing itunes and have turned every thing off and on. Help!!

While syncing my Iphone the computer turned off and now Itunes doesnt read the connection. A message appears that I have plugged in my camera on my pc.I have gone through turning every thing off and on and re installing Itunes but still no luck. Any suggestions?

If iTunes cannot see your iPhone.
First, try soft-resetting your iPhone. Press and hold sleep/wake and home button, ignore the slide bar - keep pressing.
When you see the Apple logon, let go. When the phone has restarted, plug into PC. Will iTunes see iPhone now?
If not, you'll have to do a DFU restore - please note that this will wipe everything on your iPhone. If you have a recent backup (iTunes does this by default), then you're in luck and you can restore everything back.
If not, then...hmm well... Oh bum. Maybe you have an iCloud backup? I haven't tried this so I can't comment.
Click HERE for DFU instructions

Since upgrading my phone to 6.0.1, I'm using way too much data. I believe it's the podcast app that's not loading shows while I'm connected to wifi. I have the 3g turned off for podcasts??? also after a phone call or an alert it starts playing a podcast?

since upgrading my phone to 6.0.1, I'm using way too much data. I believe it's the podcast app that's not loading shows while I'm connected to wifi. I have the 3g turned off for podcasts??? also after a phone call or an alert it starts playing a podcast?

I've also had the same issues, after upgrading to IOS 6.0, the apps in my iPhone 4 were crashing and the battery life run out very fast.
The only solution worked for me was to remove all mail accounts (Exchange/Gmail) from my iPhone (in settings) and then add them back.
The crashing were stopped! also the battery was back to normal.
I found the solution by first looking at the crash logs (in IOS 6). you can find them at Settings -> General -> About (at the bottom of the About menu you will find the option that opens the logs).
There i saw many logs about Low Memory crash. 99% of the logs were pointed that the largest process (use the most memory) during the crashes is "dataaccessd".
I search in the web and found that this process is a deamon process that reponsible the Mail accounts (like Exchange/Gmail) and contancts list.
I've installed the app "System Status - activity monitor" which shows important system info like CPU usage, Memory usage and running processes.
Before apply my solution (deleting the mail accounts) i saw that the CPU usage was very high which consume the battery very fast. Also i saw that the memory (RAM) was run out.. which probably what cause the crashing..
After deleting the mail accounts (at Settings -> Mail, Contacts, Calendars) i check again with the System Status app, and saw that the memory and CPU were back to normal.
Adding the mail accounts back, still everything work ok
Hope this solution will help you too,
Enjoy!

I have an iphone and i was sending a multimedia message and all of a sudden the phone turned off and will not turn on.We have been charging it for almost half an hour or more and it still hasnt turned on. How do we fix it?

I have an iphone and i was sending a multimedia message and all of a sudden the phone turned off and will not turn back on. We have been charging it for almost half an hour or more and it still hasn't turned on. How do we fix it?

Wine, were you charging over the USB Connection or AC Power? We've found in our organization that at times not enough power is generated over USB to recharge it in situations like this...I quote from the email of a fellow technician that i just received today...
I’ve had a couple of users up here bring their iPhones to me so dead that the phone was unresponsive, no matter what we did. One thing that many people do not realize is that the iPhone (iOS devices in general) have power management in them. The power management appears to be set up so that the device will not power on at all until the battery is at a certain minimum level. If the user will plug the device into the power adapter, not a USB port on a computer (laptops especially), and leave it for about an hour, maybe longer, the device will come back to life.
The reason I say they have to use the power adapter is because the USB port is not high enough power to bring the charge up fast enough for the battery to come back out of “hibernation”.
Each time I have had the users do the power adapter plug in, and leave it for a couple of hours, the devices have come back to life
Hope this helps

I was updating to ios7 and my phone turned off and now it wont turn back on. it shows the apple sign but it slowly fades away and so on. Help!

i was updating to ios7 and my phone turned off and now it wont turn back on. it shows the apple sign but it slowly fades away and so on. Help!

Hello there, RFJA2211.
The following Knowledge Base article offers up some great troubleshooting steps for unexpected power off of your iOS device:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT4859 If I have the app turned off for storage in iCloud does this mean the app can not be downloaded to a new device?

Manage Storage.
1. What am I deleting specifically when this message appears "Are you sure you want to turn off CNN backups and delete the backup data from the cloud?
2. If I have the app turned off for storage in iCloud does this mean the app can not be downloaded to a new device?
3. If I have the app turned off for storage in iCloud and I delete the app off my phone can I download the app again or do I have to repurchase the app?

Every app that you buy or get for free in appstore/itunes belongs to you and can be downloaded on up to 10 devices or saved on up to 5 computers. Instructions to download apps to new devices here
http://support.apple.com/kb/ht2519
Here comes a "BUT" - imagine your kid playing game and getting to level 51 and have to start over from level one. Or imagine that history that you have in your CNN app. That is what icloud backup contains. My 500 scifi books are in one of the app backups and I REALLY do not want to lose it. That is what you would turn off.

So I just updated my iphone 4S to iOS 6 and was having fun trying the panorama pictures, and all of the sudden my phone turned off (it was fully charged so it's not out of batery and it felt warm) and it has since not turned on again. Suggestions?

So I just updated my iphone 4S to iOS 6 and was having fun trying the panorama pictures, and all of the sudden my phone turned off (it was fully charged so it's not out of batery and it felt warm) and it has since not turned on again. Suggestions?

Even if it is a hardware problem they should fix it regardless of warranty. If you buy a car and after 1.5 years the doors fall off due to a failure in their design and construction, do you think the car manufacturer could pull off what Apple is trying to do? Yes the car still delivers its primary objective of driving from A to B, but significant functionality has been lost due to their fault.
It is the same with this iPhone wifi problem. Apple are a disgrace, I have had significant Apple Hardware failures with my MacBook Pro and iPhone within 2 years of purchase. Pathetic quality.

HT1688 My phone turned off while i was texting. I not sure what happened because the battery was at 72%. I tried turning it on but nothing happened.

MY phone turned off while texting battery at 72%. I tried turning it on but screen stays black.

First, try to reset the phone by pressing the sleep and home button for about 10sec, until the Apple logo comes back. You will not lose data by resetting.
If this does not work, connect in recovery mode, explained here:
iOS: Unable to update or restore

TS1631 The question wasthe phone is under water - not muffled nor low sound. It is getting regular that mine and others I know get the sound distorted as though it is under water. I have reset the phone, turned off wifi (Apple said do this). What can be

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