TS1645 I want my money back from a app I just purchased

I Just baught a game app called nba 2k15 but I don't nomore how do i get the money back

Purchases are considered final, but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • How can I get my money back from an app

    How do I get my money back from an app tht my daughter accidentally bought.

    All sales are final.
    You can try contacting itunes support and asking for an exception.
    Click Contact Us at the bottom of this page

  • How can i get all my money back from in app purchase of perfect kick?

    I have been playing perfect kick for a month and i spend money on in app purchase around 4000us dollar, everything ok until now, they block me with no reason. I contact to them and still no answer to solve this problem, so, i decide to quit but I want my money back because the huge money i spend on it, and i cannot play. How can i accept that? What should I do?

    The app developer is your contact.  No one here can help you.
    Barry

  • How do I get my money back from an app that won't work

    How do I get my money back? I bought an app upgrade and it doesn't work I spent a good amount on it and I want it back!!! Every time I call apple I get the run around from them!!!!!

    Contact the developer.

  • HT4009 can i get my money back from an app

    The app was misleading . After I purchased it it did the same thing. Didn't work.
    May I please get my money back for it.

    You are not addressing Apple here. Apps are normally sold as is with no refund, at least on the iTunes side of things. Try and contact the app developer and see what they have to say. You can contact iTunes support by going to the link at the bottom of the page in the App store in iTunes.

  • TS1702 I want my money back on an app I bought and can't use, how do I get a refund

    I bought an app I can't use and would like my money back, is that even possible

    You can try and get a refund...
    Contact iTunes Store Customer Service:
    Apple - Support - iTunes Store - Contact Us
    But it is stated that all Sales are Final...

  • How do you get your money back from the app store

    I bought madden 12 from the app store on my iPad 1 and I pick the teams then it crashes

    You don't.
    Per terms of the store all sales are final.
    What troubleshooting steps have you performed?

  • TS1424 how do i get my money back for an app that just does not work

    could anyone tell me how do i get my money back, i got an app from the store and it just keeps going to the Error 404 page.

    You've visited the developer's website and tried contacting them (there should be a link on the app's description page in the store) ? If you have and you haven't got anywhere with them the you can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link.

  • HT204266 Can I get my money back for an app my toddler purchased?

    My 2 year old daughter purchased a £13.99 app that we do not need. She did this just by tapping purchase as I had already signed in to purchase her a couple of free apps to play with. Can I get my money back?

    You can try explaining
    Refund
    http://www.apple.com/emea/support/itunes/contact.html

  • Is there anyway to get your money back on an app that was purchased but ended up being a scam?, Is there anyway to get your money back on an app that was purchased but ended up being a scam?

    How do you get money refunded for scam apps?

    Try using the Report a Problem link on your receipt

  • Want my money back from iTunes

    Credit card fraud from iTunes 60 rupee deducted twice for opening iTunes's setting and before also I was charged 70 wat the **** are they fooling ,without purchasing any thing paying money for wat ??

    When you add or change credit card details (and/or your address) on your account then you will likely receive a small temporary holding charge (as a lot of retailers do) to check that the card details are valid and that the card is active (it should disappear within a few days) : store holding charge
    For the the 70, you've checked the purchase history on your account (Store > View My Account, Store > View My Apple ID on iTunes 11, menu option on your computer's iTunes), and have you made any in-app purchases or have any auto-renewing subscriptions ?
    If you don't recognise the charge then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1725 Want my money back from iTunes support

    I have had money taken out of my partner bank account and then when it says it comes through it doesn't happen on my game

    Welcome to the Apple community.
    Perhaps you might explain your problem in a manner that we can understand.

  • Is there any way to get my money back from an App Store purchase

    I bought an app and it downloaded then i realised it wasn't what I thought it was so i kinda waisted £7.00. Is there anyway of deleting it and getting my money back

    You can try:
    How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase

  • HT4009 How do I get my money back if an app was incorrectly purchased multiple times and I was inaccurately billed??

    My daughter bought an app and it charged my account as though I purchased 20 times which should not even be possible. I need help to be reimbursed!
    thanks

    first I'd communicate with the app developer. If that doesn't work, http://www.apple.com/support/itunes/contact/

  • Can i get my money back for an app i bought but dont want.

    can i get my money back from an app i acedentally bought

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

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