TS1646 I am being charged for something i have not purchased and i would like to stop being charged

I have been charged for things that i have not purchased and i would actually like my money back from them or for you to figure out who is using my card to buy things.
thank you

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
You've checked your account's purchase history : http://support.apple.com/kb/HT2727 ?
And you haven't got any auto-renewing subscriptions : http://support.apple.com/kb/HT4098 ?
If they show on your accounts purchase history and you didn't make them, and nobody else has access to your account or devices and made them, then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If nothing shows on your account's purchase history then you may want to contact your card issuer.

Similar Messages

HT204266 I was charged for something I did not purchase. How do I get credit?

I was charged for something I did not purchase. How do I get credit?

http://www.apple.com/support/itunes/contact/

I am being charged for something i did not purchase

My checking account shows I have been charged 58.74 on a debit card transaction to the apple itunes store on dec. 26 there is no description of what was purchased nor did I recieve email confirmation about any purchases on any of my devices. Checking all of my accounts did not find any purchases for that ammount or for that time period. What do I do?

The first thing to do is to change your password to your iTunes Store account immediately, in case someone has access to it. Then call your bank and report the fradulent charge. Finally, you can notify the iTunes Store via their web form:
http://www.apple.com/support/itunes/contact/
though with no record of any such purchase in your Purchase History, it would seem more likely that this transaction did not actually go through your iTunes Store account but rather was a mistaken or fake transaction sent directly to your bank in which case there's little or nothing Apple can do for you.
Regards.

I have been billed for something I have not purchased

In my emails I have recieved an invoice for purchasing pokerchips for a poker game from Kamagames.
I did not buy this....how can I resolve this because when you try to report a problem, you just go round and round in circles on the itunes website.

me too, some game tokens or coins or something, we didn't use. i changed our account info almost the moment it happened and they disabled my id..its been 10 days now. still can't get anything..even free stuff. paypal reversed it but guess apple figures they'll punish me for not paying for something i didn't use? round and round on the website or talk to a machine. how did apple rate so high in customer service? I've got 10 emails saying thanks for changing your password but I'm still locked out.

TS1702 I have been charged for something I did not purchase twice on the same day! I would like to speak with a human not a computer! I am considering canceling my itunes account. I need to speak with a human

I need help with my account! I need to speak with a real person!
<Edited By Host>

http://www.apple.com/support/itunes/
We're all just users here like you. It's also a very bad idea to post personal info like your phone number on a public board like this. (I've referred this post to a Moderator to have it edited out for your security)

HT204266 why am I being charged for things I have not Purchase

I have just checked my bank account to fine money going out that I have not ok why is this

Is that what you mean > http://support.apple.com/kb/HT3702
If necessary...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT204088 Does anyone know how to speak to customer service for iTunes? I got charged for something and have no clue what I got charged for. I have not used iTunes yet. There is no way on the apple site to get this resolved.

Does anyone know how to speak to human being in customer service for iTunes? I got charged for something and have no clue what I got charged for. I have not used iTunes yet. I have spent a lot of time trying to get this resolved on the apple site and there just seems no way to do it. Thanks.

iTunes Customer Service is an online service unless they feel they need to call you.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

HT3702 I have paid once for one month subscription for al jazeera sport live app. I just released after few months that they are automatically charging me on monthly bases. How i can stop them charging me for something i did not use and i did not authoriz

I have paid once for one month subscription for al jazeera sport live app. I just released after few months that they are automatically charging me on monthly bases. How i can stop them charging me for something i did not use and i did not authorize?

You possibly set up an auto-renewing subscription with the app - there are instructions on this page on how to manage them, including how to stop them : http://support.apple.com/kb/HT4098

Why am I being billed for something I did not do

Why am I being billed for something I did not do

Contact iTunes support:
http://www.apple.com/support/itunes/contact.html
Also, look at your purchase history: iTunes>Store>View My Account>Purchase History.
Change your password immediately if you feel unauthorized use of your account.

HT204088 Hi, How do I contact Itunes? I have been charged for items I have not ordered or authorised?

Hi, How do I contact Itunes? I have been charged for items I have not ordered or authorised?

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have been billed for something I did not purchase.

can someone please tell me how I inform itunes that I have been billed for something I did not purchase?
it is not a big amount but the purchase was made at 4am and I was definately sound asleep!!

Does anyone else know the password to your AppleID? if you suspect your account has been compromised, then go and change your password at https://appleid.apple.com in the manage section

I was charged for music that I unknowingly purchase, and haven't downloaded. Can I be credited for that purchase?

I was charged for music that I unknowingly purchase, and haven't downloaded. Can I be credited for that purchase?

Click here and ask the iTunes Store staff for a refund.
(115268)

I was charged for something I did not buy on I tunes how do you fix this

I have been charged for something from I tunes which I did not purchase actually 2 things

iTunes Store: What to do if your account has been compromised

I am being charged on my credit card for things I have not purchaed and can't get where I can talk to someone about it!

I need to talk to someone about charges to my credit card that I have not authorized and cannot get to anybody. I have never been so frustrated in my whole life!

First point of call is to contact your credit card company and put the items in dispute.
Next you need to change your iTunes password.
Next use the following form to contact Apple as they do not have a phone number for iTunes issues:
http://www.apple.com/support/itunes/contact.html?form=account&topic=iTunes%20Sto re%20Account%20and%20Billing&subtopic=Account%20Security

HT1918 my bank acct charged for itunes I did not purchase

my bank charged for itunes I did not purchase

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

TS1646 I am being charged for something i have not purchased and i would like to stop being charged

Similar Messages

Maybe you are looking for