TS1646 I have tried to update my credit card information but each time it says contact support- It is showing a balence and I am trying to putmy new card number in

I am trying to update my new credit card number but each time it says contact support. Also I am showing a balence and can't pay it because the system wont take my new cc number

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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I was trying to update my newphews iPod touch but for 20 hours now it is still just showing the apple logo

I was trying to update my nephews iPod touch but for some 20 hours now all I am seeing is the apple logo.

Terminate the update.
Reboot the computer
Restore via Itunes.
If necssary:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1414 i give up. ive tried to update my wife's iphone. each time after an hour or two, i get a message that it is cancelling the backup. it wont update.

well, i finally made it thru the maze that is apple security, matched all the password rules, and never using the same password twice only to be shut down again when i tried to update my wife's iphone. after two hours i get a message that says its cancelling the back up. No other messages or errors or anything. Just cancelling the backup. This has happened consistently 5 times.
Do these updates work for anyone?
What is necessary.

The update requires approximately 3GB of storage space.
Tap Settings > General > About
Swipe down. You'll see: Available
If it's less than 3GB's you need to delete apps, photos, etc to free up storage space in order to udpate to iOS 7.

I have had to reset my iPod Classic 160gb but each time I connect to my itunes it keeps saying it is in recovery and should be restored. When I restore it, it just tells me I need to restore it again. Can anyone help?

I have a Sonos system with an ipod dock and was experiencing problems when using my ipod. The people at Sonos suggested resetting my ipod, so I did. Now, unfortunatey, my ipod isn't working properly. When I connected it to my itunes it said that it was in recovery mode and should be restored. I restored it and a message said it would appear in my itunes. But it just keeps saying that it needs to be restored. I've tried removing my itunes software and reloading it again but nothing changed.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

HT1725 In a download of an entire album, one song download was interrupted. I have followed the instructions for resuming the download, but each time I attempt to resume the download the same error message appears saying the download was interrupted. Ans

While downloading an album in from the Store, one song was interrupted. I have followed the instructions from apple about resuming the download, but every time I do so the same error message appears saying the download was interrupted. I am having no connection problems, have rebooted my computer, downloaded the lates version of iTunes, etc., yet nothing changes. Has anyone else experienced this, and are there any workarounds. Sadly the problem hit on one of the best songs of the album.

I had the same problem so (assuming under the Purchased items in the Store you have a song stuck at 'Downloading'):
I went to Music, then Artists.
From there I chose the album.
The song that failed to download had the cloud symbol next to it.
I clicked the cloud symbol and the song completed the download for me.
(Please note this was in iTunes for Windows - I expect it to be similar in iTunes for Apple)
Message was edited by: UbergeekRFC - parenthetical note added
Message was edited by: UbergeekRFC - added note about song stuck as downloading

HT204088 When trying to update my credit account information, it will not accept the month of experation even though it has been entered. I shut the phone down and tried again, I sync it to the computer. Will not work. What do I do?

I was trying to add and app to my iphone and was not able to do so. It wanted updated credit information. So, I entered it and it will not accept the month of experation. I have shut the phone down, sync it to the computer to update. Will not work. What can I do to continue?

Off the top I dont thing its good practice to post an email address here
I dont see how a google password change would impact on ur Apple ID/iTunes account
Have u access to the old email address? If not and you fail the apple security process then you need to call them
Have u tried to manage ur apple id from : appleid.apple.com

I am trying to update Mozilla on my computer, but every time I try, it tells me to close Mozilla, even when it is. Is there a way to see if something is still open?

Mozilla keeps telling me to download its newest version. So I go to do it. I save the file, click on run, then the Mozilla downloading wizard comes up. I keep on clicking "Next" until the it gives me the option of downloading with common settings or customizing my own settings. I click next and then it checks my existing installation. It tells me to close Mozilla. That's all it says. Close Mozilla. So I do. Then I click next again, it checks my installation again, then says I must close Mozilla. After I closed it. I suspect there's an add-on or a widget that is still open, I don't how to check what's still open. And if that's not the problem, then what is?!

Hi there,
You may want to take a look at the troubleshooting steps found in the article below.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W.

I am trying to get hotmail on my iphone but every time it says "unable to verify account info"

I am trying to set up my hotmail account on my new iphone 5c. The password is correct becasue I used it on my laptop. Whenever I try to set it up, it says "unable to verify account information." Does anyone know why this isn't working?

you need to check all the other settings like incoming and outgoing mail server

Trying to download photos from Dropbox onto computer, but each time it says Decompression Failed. Can anyone help?

I am trying to download photos from Dropbox onto my computer. Each I time I attempt this, it just says Decompression Failed often after 1 hour of downloading. Can anyone assist me? I am not hugely technical!

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

Trying to order calendar ..but each time it says that I must verify address..but then it goes back to reassembling the calendar and then saying I must verify my address

Made calendar..when I try to purchase..it puts together the calendar but then says that I need toi verify my account information...but if I try to do anything...it just goes back and assembles the calendar again and then says that I need to verify my account information,

Go to the Apple store (store.apple.com) and re-emter (not just verify)all of your information,
Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
and if the preview is fine order
LN

Trying to update my credit card for Creative Cloud account but chat support is always repeating the same thing?

I'm just trying to update my credit card info for my Creative Cloud account, it's been 6 times I've contacted chat support.
Every time they repeat the same questions & answers over & over.
"What's the name on the card?"
-I give it to them.
"It will take 4 to 5 hours to update."
-I wait a day, same problem, then contact them again, same question & same answer. They don't give me a reason or any indication why my card didn't get charged.
I re-phrase my questions, always same answer:
"Your payment details are updated, your account will be activated in 4-5 hours."
Are they robots?
Is there actually somebody on the end of the chat, is it possible to talk to a supervisor or someone that could help me give you money so my account doesn't expire?

Well, today my tools are going to be deactivated because my account is expiring.
Still no solution or feedback on the status of the issue relating to the fact that my valid credit card is stuck in a processing limbo in their payment system.
The biggest lesson learned is that subscription software & cloud based services are too risky for a professional production pipeline.
Imagine if I had employees and a huge deadline this week, I would have to explain to my clients that the reason I can't deliver is because Adobe can't process my credit card for whatever reason, and they deactivated my tools.
Now, I probably won't be able to work today but at least this situation as forced me to re-evaluate how I'm going to build my new workflows and those of my clients.
I was actually planning to convert my video production pipeline to Adobe Premiere but now, it's guaranteed I'm staying with Final Cut.
Same thing for my photo retouching & motion workflows, I'm stripping out every Adobe Cloud tool from it.

HT1918 I am trying to update my credit card information

I am trying to update my credit card information and itunes/ipad is telling me my security code is invalid even though im holding the card in my hands and clearly have the right number. I double and triple checked all digits of all the number, and still, it tells me invalid security code.

Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
or
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

HT204053 I previously use an apple id , I have tried to reset and even changed the id on the settings on my phone but each time I try to update an apple apps , I keep getting the same old ID on my phone. What do I do?

I previously use an apple id called *** @hotmail.co.uk, I have tried to reset and even changed the id on the settings on my phone but each time I try to update an apple apps , I keep getting the same old ID on my phone. What do I do?
<Email Edited by Host>

Is the same true for using the App Store with a desktop machine? Someone installed a program on my machine (the IT department) and I would like to install the updates but it was installed under a different Apple ID. This anyone know how to change, or work around this particular issue?
Any thoughts or suggestions are greatly appreciated.
Cheers

I have never updated ios on my iPhone 4. I am currently running ios 4. I tried to update yesterday to ios 6 but many hours into the backup I got an error message saying that continuing would cause all of my phone contents to be lost. What should I do?

I have never updated ios on my iPhone 4. I am currently running ios 4. I tried to update yesterday to ios 6 but many hours into the backup I got an error message saying that continuing would cause all of my phone contents to be lost. What should I do?

Why, if it told you you have insufficient space on your computer, would it suggest making more space available on your phone?
At a guess, you have insufficient space on your phone. Installing software will typically require more space than the final size of the software, perhaps even twice or three times as much, for the installation process. You can easily dump some videos or music temporarily, and then synch them back in afterwards.

I am trying to update to OS X Mavericks but I cant seem to. Everytime I try to install it, I get an error saying I don't have enough disk space or FindReaperFiles closed unexpectedly. What do I do?

I am trying to update to OS X Mavericks but I cant seem to. Everytime I try to install it, I get an error saying I don't have enough disk space or FindReaperFiles closed unexpectedly. What do I do?

That isn't the problem. When I start the download of Mavericks I have more than enough space on the disk drive. However, once it has downloaded and it is attempting to install this error occurs:
Any ideas where I could re-download FindReaperFiles? From what I can see it's an Apple file but I can't find a download on their site at all.
Thanks!

TS1646 I have tried to update my credit card information but each time it says contact support- It is showing a balence and I am trying to putmy new card number in

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