TS1646 I put my credit card info in won't take it it's my bank acct

It says my card don't match there records

Have you contacted Apple Support as advised?
Contact Apple Support
https://getsupport.apple.com/GetproductgroupList.action

Similar Messages

  • It keeps having me verify my billing won't let me download apps update apps nothing I don't want to purchase anything but it insist on me putting in credit card info please help

    It keeps having me verify my billing won't let me download apps update apps nothing I don't want to purchase anything but it insist on me putting in credit card info please help

    If you want to use your current ID you will either have to provide a credit card or redeem an iTunes gift card.  Otherwise you can create a new ID without a credit card to purchase free apps by following this exactly as written: http://support.apple.com/kb/ht2534.

  • I am trying to buy an in app purchase I put my credit card info and stuff in and it still will not allow me to buy the in app purchase is it just me?

    I am trying to buy an in app purchase in a game I have put my credit card information and stuff in but it still won't let me get it is it just me or am I doing something wrong.?

    What happens when you try?
    Error code or message?
    Have you checked restrictions in setting to make sure in-app is enabled?

  • HT201209 have money in account but wants me to put in credit card info

    I have just redemmed $ 15.00 so my amount is now $16.61 in account and I try to purchase songs and it asks me to put in credit card information because I don't have enough money in account.

    Welcome to the Apple Community.
    Are you sure it intends taking the purchase from the credit card and doesn't just want payment information on record.

  • HT201359 Is putting my credit card info out there safe?

    I have doubts about adding my cc info.is it stored or can I put it in for every purchase?

    I don't think that the "none" option is available in every country. Where are you located?
    If you can't remove the credit card by any other means, you might want to contact iTunes support. You can choose your country in the bottom right corner.
    http://www.apple.com/support/itunes/contact/

  • How. Do I get free apps on my iPad with out putting in  credit card info?

    Iam trying to get free apps without putting in a credit card how do I that please help!

    You can set up an account with the payment type of None.  If the current Apple ID you want to use was created more than 48 hours ago, you won't be able to change the payment type to None and will need to either create a new Apple ID account (using an previously unused email address) or provide a valid payment method to the account such as a credit/debit card or iTunes gift card.
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    B-rock

  • How do I change credit card info for apps?  It thinks I want to pay with paypal and I need to put in credit card info.

    I have a new iPhone 6 and want to buy apps.  When I click on "buy" some say they don't take PayPal and that I need to change my payment information.  ITunes seems to accept PayPal, but not the apps store.  Well, some do, some don't.  I still need to put in the info but cannot find how to do it.  Help please!

    Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

  • How can I delete my credit card info from the apps store?

    Ever since I put my credit card info into the system it won't let me download anything even if it's free. It keeps saying to verify card info and when I do it ask for the card security number but when I put it in then it says it's not right. I don't know what else to do besides delete the card info but I'm not sure how to do that. I have been downloading free stuff with no problem until last Sunday I put my card info in to buy something and it let me make my purchase with no problem and now I'm trying to download free stuff and it keeps wanting me to verify my credit card info and telling me it's wrong info. Please can someone help me out?

    I don't mind having my card info on there but now I can't download anything and it's frustrating. All it ask for is the card security number and when I put it in it says it's invalid. So now while I'm trying to delete it, it just won't let me. The visa part stays checked all the time and I can't unmarked it. I tried to just erase the card number and security code and stuff but it says I have to have it filled in. Do you know how I can check to see if it says I owe money?

  • HT3702 I am trying to setup my credit card info so I can buy an app but they are telling me to contact iTunes Store for help

    I am trying to create account and I put my credit card info but they we telling me to contact iTunes Store for help , I really need to buy apps . Can you help me create the account .

    You should do exactly what it told you to do and contact itunes support.
    We are all itunes users just like you.
    Click Support at the top of this page, then click the link under Contact Apple Support

  • How can you sign in to itunes without putting in credit card information

    the ipod is for a 16yr old who doesn't have a credit card but it won't let her sign into itunes to download free stuff without entering credit card info...however i was able to signup a few months ago without putting in credit card info...now i can't get around it...please help

    See
    http://support.apple.com/kb/ht2534

  • HT5035 I changed me password because I forgot my security questions, before I changed it I had $10 from a iTunes card, will it still be here. Keep in mind they re-asked me for my credit card info.

    So I just today got an iTunes gift card for 10 dollars, I entered it in and tried to buy a song, it asked my to answers security question but I forgot what my answer was. So I changed my Apple ID Password. After that I signed in and it asked me to put my credit card info in again. Will my 10 dollars still be there?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (110581)

  • HT4847 is credit card info required for i cloud account?

    I bought an ipod touch for a grandchild. I wanted to let this ipod have it's own icloud account but to complete this acction I need to put my credit card info on it. I'm not willing to do this for obvious reasons. Is there a way  to let the child be able to install free apps without my personal info?

    You don't need to provide details of a credit card for an iCloud account, however you need an iTuynes account to purchase apps (free or otherwise). Some locations will allow you to set your payment options to none, try this:
    Welcome to the Apple Community.
    To be able to download free apps without a recognised method of payment or gift card.
    Open iTunes and navigate to the app store. Select a free app to download. A simple way to do this is to scroll down to the top free apps box on the right hand side, hover your mouse over the first item and click on the free button that appears when you hover over it.
    A pop up will open asking you to sign in with your Apple ID click "create new account", click continue to create your account. Check the box to accept the store terms and conditions and click continue.
    Enter your email address, password, security question, and date of birth, click continue. Now, you will be asked to provide a payment method. Note now that the last option says "none".

  • About the ios8, family share, and credit card info.

    Ok well I love the idea of family share and the IOS8 idea, but I didn't like the idea of putting a credit card info into this family share and thing why can't it work with just a gift card. It's about the same thing isn't it. Its like if the gift card gets to the point where the user needs funds why can't we have that option. I mean I'm an Apple Fan and honestly the gift card or credit card is the same idea the company is not losing any money and well. I feel that the customers should have an option to how they would like to make payments. please respond to this if anybody can tell me why we can't have that option. Thank You.

    If there is credit card information, exceeding the value of a gift card just means the credit card is then charged.  If multiple family members tried to purchase at the same time and there was only gift card credit in the account they could get caught in a billing problem if the system didn't keep up with the charges fast enough.  Requiring a billing channel that is not based on a fixed value is just a way to make sure funds are available for all family members.
    And the Ask to Buy restriction is a way to keep underage members from buying without controls.

  • I am trying to buy an app. I had to update my credit card info. It won't take the update and the screen is frozen - I cannot go back into the app store.

    I am trying to buy an app on my Iphone5. I needed to update my credit card info. It wont take the updated info and the screen is now frozen. I cannot go back into the app store

    It's a network issue, not an account balance issue. Troubleshoot your network or just restart your iPod and/or router, try connecting to the Store a bit later, or try the download in iTunes on your computer and then sync the purchase to your device.

  • I can't change my credit card info.

    Someone has hacked my account and charges come through daily!!!  How can I change this?  I can't even get to my credit card info!  There is a phone number on my bank statement and I call it and it just sends me to the support/cc setion. Which I'm sorry is no help!
    Please help me!

    Hi...
    Report the problem to Apple here > Apple - Support - Mac App Store - Contact Support
    And if you have not already done so, change your Apple ID password ASAP >  Apple - Support - Apple ID
    You need to find a way to contact your debit or credit card account company to advise them to block charges from Apple temporarily.

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