TS1646 Someone stole my credit card number and is charging itune purchases to my card. How do I notify itunes so they can stop these people?
Someone stole my credit card info and is charging itunes purchases to my card. How do I notify itunes so that they can stop these people?
contact your credit card company
Similar Messages
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I'm trying to open an iTunes account and was asked to provide one of each:credit card details or gift card details.i provided a gift card details and yet I'm being asked to contact the support team!!! Pls can someone help me out on this as I cant enjoy my new iPad 3 without buying apps
Brenda, the easiest way to contact the support team is thru the iTunes Customer Service website:
http://www.apple.com/support/itunes/contact/ -
I am based in Russia, and I use a Russian cred card number. Hence my apple store page is in Russian language (which i dont speak). Can I change this into English language and if yes, how?
The only way I know is that you need a physical address and credit card of an English speaking country.
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Hi, I've changed the credit's card number and iTunes
Hi.
I'm writing from Italy. I've changed my credit's card number and I recived a sms that Itunes took 1,98 € from my account. Is it normal? Can happen every time that I change my number of credit card? Thanks a lot for the answer.An authorization charge is done when you change your billing info, this is to verify your updated info is valid.
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I can't able to update my billing info with my current credit card number and country.
I can't able to update my billing info with my current credit card number and country. Please help me out. Thanks!
For iOS devices and your Mac, instructions here > iTunes Store: Changing account information
Make sure you have the correct country selected.
On iOS tap Settings > Genearl > International > Region Format
To change the country in the Mac App Store, click the round flag icon bottom right corner of the App Store window. -
Ok can anyone tell how I can get the apps that I paid for on iTunes and the app store using my I pad because I don't have a computer and when I try to redownload the apps it keeps asking me for my card number and when I give it my card info it says that it's an invalid number when I know that it's not
If you are getting an 'invalid security code' message then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
How to purchase apps in App Store? When I am trying to buy those apps, it is asking for my card details. I have entered my debit card number and then it asked for 3 digit security code. I have entered cvv secure code but it is showing an invalid security
Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:
http://support.apple.com/kb/HT5552
You can try contacting the iTunes Store and asking if there is any way to use your card, but they probably will tell you that it's not possible.
http://www.apple.com/emea/support/itunes/contact.html
Using a debit card in any online service where it stores your card is a bad idea in any case since if someone gains access to your account in the service, they can quickly drain your bank account. Credit cards limit your liability, as do prepaid iTunes cards.
Regards. -
i have purchsed gem in clash of clan through my credit card but i didnt recieve the gems..it has also reflected in my bank account and my itunes purchase history...how can i get them back??who should i complain to??? plz help....
You need to talk to clash of clans first. The game should have a support link.
If they can't/won't help you then you turn to iTunes support.
There seem to be a lot of issues with in app purchases in this game because not a day goes by that someone doesn't post a thread asking something similar. -
when trying to set up an account and register my ipod touch it is asking for a card number, and billing address. Why is it doing that i just want to get free apps
Apple wants your money. Is it really that hard to figure out?
Here's a work around.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/HT2534 -
It always ask me to fill my credit card number when I want to purchase just with my apple store gift card. I chose 'none' for my billing address, and it always ask for my credit card Number, and ive actually redeemed $110 itunes gift card.
Apple verifies your payment method with nearly every purchase now for your security.
On an iOS device make sure to tap Done after selecting None.
Same thing on a computer. Make sure to click Done if you select None for Payment Method. -
can anyone please tell me how the **** am I suppose to take care an issue on line or my cell phone if no one at the apple store or what ever if all u do is keep getting a machine, my issue is that i bought $50.00 dollar itunes card and then i went to the apple store to redeem my card at witch time i had $50.00 on my account. so i go to itunes to download some music on itunes so i buy the album Blackstreet/ another level For $ 8.65 and was asked for my credit card infor and was charged the same amount of $ 8.65 toi my card.how can I go about getting that money back on my card?
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
i have like a paper gift card i got with a purchase and it has "gift card number" and "pin" and i want to redeem it but when i go to redeem a gift card on itunes it says "code" i i don't have that! please help i want to redeem this
coIt is a code. See:
iTunes Store: How to redeem a code
Apple - iTunes - Inside iTunes - How to Redeem Free Download Codes and Gift Cards In the App Store and iTunes -
I am trying to change me paymenet method by changing my card, after typing in the card number and expiry dates it will not let me type in the box for the security number I am trying to do this on the computer
Jillfinally ...
1. Logout from all apple devices
2. open "App Store" application on your macbook. Login and change all the details for card.
3. Login in itunes, iphone ... I will see that all the details are already updated automatically.
I've just bought some app from itunes -
I have just upgraded my Ipad2 to the latest operating system and on restarting it is some foreign language and is asking for the sim card number when I don't have a sim card. What do I do?
i have to apologize up front for the cheeky response. but i just couldnt resist. if your ipad is speaking in tongues. i would call a priest and perform an exorcism on it first.
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Why did myEE ask for my sort number and last 4 digits of my debit card
When trying to set up myEE I was asked for my sort number and last four digits of my debit card, I got the myEE app from the App Store for my ipad
It asks you for this information if you say you are the bill payer when setting up your account. This information is used to check and match the details with EE's payment systems so you can then access your bills/payments online.
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