TS1687 I am trying to get a paid app for the first time but it tells me I need to enter additional security infirmation. I enter the 3 secret questions etc then click done but nothing happens.

Hi guys I've just got my first iTunes card and am trying to get a paid app but after I enter the password it says that I have to enter additional security information do I entered my 3 secret questions and answers, my rescue email and birth year then I click done but nothing happens. Can anyone help?

Hi massmercury,
I want to apologize for your experience here with the service center. I am moving forward to have your case escalated for further review. Please see my private message. I will be your point of contact until our Customer Advocate team reaches out to you.
Best regards,
Bgriffin2
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