TS1702 After installing iOS6 to my iPhone4, it wouldn't turn on now and is just stuck on the Apple logo. Why iask us to install iOS6 if there are bugs like this? Now my provider is asking me to get a replacement phone for an added cost at my expense.
Is there still a remedy for my hone that's stuck on the Apple logo every time I reboot. I can no longer get back to installing iOS6 again. Upon checking itunes, it said that there was an error in the download. I need help!
I have the same problem with iPhone 3GS, it wont connect to cell data after update to iOS 6.
everytime i want to connect to internet with any apps on my iPhone, i have to connect from a Wifi first.
this is frustating...
are there any solution for this?
Similar Messages
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while I was updating my ipod touch to ios 6 the battery got drained during the process, i tried restoring it, it couldnt now my ipod is stuck on the Apple logo screen.
Can anyone help me with this issue???Connect your iTouch to your PC then open iTunes, if iTunes does not recognize your device, try to hold the SLEEP Button and the HOME button at the same time (iPod Reset) for a couple of seconds until the "Charging Tone sounds, now you should be seeing your device name in the iTunes " Device List". If you do, just click RESTORE and iTunes will automatically restore your iTouch to original set-up and download the iOS6 update.
Hope this helps.. -
During the last week my Iphone has been switching off/on on its own and now my Iphone got stuck at the apple logo.What should I do?A month ago it also happened but then everything got back to normal.A person told me to change th display...what should i do?please help!
Hey adinat,
Welcome to Apple Support Communities! I would go through the steps in the iPhone troubleshooting assistant and see if that resolves the issue you're experiencing on your iPhone 5:
Frozen or unresponsive iPhone
http://www.apple.com/support/iphone/assistant/phone/
Regards,
David -
I updated to ios 5.1, after updating, now my screen is stuck with the apple logo and status bar and isn't doing anything....HELP
The typical fix if the progress bar totally freezes - meaning no movement at all for more than 20 minutes - and iTunes will no recognize the device - is to try to put the iPad into recovery mode. That is explained here.
iPad: Unable to update or restore
However, don't jump the gun. Keep an eye on the progress bar and if it is moving at all - even very slowly - let it go for a while. I'm updating my iPod touch first and the progress bar is moving but very slowly. -
My iphone 4s dont open up after I switch off it. When I click the switch on button it blinks the apple logo in the black background. Is there anyway that i can backup my photos since I cannot open my phone?
Hello Ganewee,
Thank you for posting in the Apple Support Communities. It is certainly impossible to use your iPhone if it won't power on. I found some steps that can help with an issue like this:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
If you get to step 6 where you have to restore your iPhone and your iPhone is recognized in iTunes, I would try backing it up before going through the restore. You can find steps to backup your iPhone here:
iOS: How to back up
http://support.apple.com/kb/HT1766
I hope this helps!
Best,
Sheila M. -
For the safari, it is just a blank white page everytime I open it.
did you find out? i also have this disastrous issue!!
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My MacBook Pro fell and now when I turn it on its stuck at the apple logo screen with a loading circle underneath it. What can I do to get passed this?
Sounds like something internal was damaged in the fall, probably the disk drive. Take to Apple and ask them to fix it.
Allan -
Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
my ipod touch is stuck on the apple logo and after a while a white screen comes up and it restarts and the same thing all over agan. this happened to me before and after a while it turns on but why does it keep on doing this?
Try connecting the iPod Touch to your computer and restore it. http://support.apple.com/kb/HT1414
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Recently I erased an iPhone 3 so that it could be passed on and used by someone else, using the erase all content and settings feature. This has killed my iPhone and it is now stuck on the Apple logo. I have tried a restore in iTunes but recovery fails. This is not a jailbroken iPhone. Anyone have any suggestions on how to proceed?
If you haven't already tried, see if you can force it into recovery mode to restore it:
http://support.apple.com/kb/ht1808. If that doesn't work, the last thing you can try is to put it in DFU mode to restore it: https://discussions.apple.com/thread/2648467?threadID=2648467&tstart=0. -
i was trying to delete some songs from my ipod. so i plugged it into itunes and it froze. i help the home and menu button to reset it and now its stuck on the apple logo. i plugged it back into itunes, it updated the software i dont know if it restored the ipod. but now its stuck on the logo and it keeps going to the white screen and then back to the logo. what do i do?
Try restoring. Make sure you have a backup first.
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My MBA now just goes to the apple logo on the grey screen but no further
My MBA now just goes to the apple logo on the grey screen but no further... I did some updates on Office but it did not freeze on install and recently I installed Joost.
I thought about booting it from a disc but now I have a disk stuck in my MAB superdrive that I can't get out since at this stage it will not eject... it is a mess...
I am new to Mac, so I am lost...
Anybody can help me with tips ?Installed Acrobat Reader for Mac. Rebooted and get apple logo, grey screen and perpetual blue screen, no further. I have dual systems installed and can boot Windows XP Pro with no problem so it appears to be a Mac OS problem, not hardware. Awaiting help.
_*WARNING to others who may have same problem installing Adobe Acrobat Reader and Office updates (see germmac post).*_ -
I updated my iphone but now its stuck on the apple logo
I have an iphone 4, I updated my iphone to the lastest update it restarted and installing the update but now its stuck on the apple logo.
My home button does not work prior to this, so I do not know how to get off the apple logo and get my phone back. HELPPPP!!!!!!!Hello WAGHAT,
Thanks for using Apple Support Communities.
You will need to get your phone to enter in recovery mode, as the article below dictates.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If your home button is not working however, you will first need to get that fixed before being able to enter recovery mode. The link below has more details on getting service for your iPhone.
iPhone Repair - Other Repairs
http://www.apple.com/support/iphone/repair/other/
Take care,
Alex H. -
my iphone 5 on the ios 7.1.2 suddenly wont fully turn on...it gets stuck on the apple logo and stays like that for approximately to 90 secs then goes blank but I can see a bit of lighting behind the dark screen....it goes off by itself and comes on by itself trying to boot but still gets stuck on the apple logo after the dim light shows....when I connect to iTunes my phone can only be recognised only in recovery mode thus if I force it into recovery mode. My main worry is I don't have a back up of any of my data...on icloud I have just less than 2GB of my data which is as a result of incomplete back up...HOW CAN I GET THIS PHONE WORKING AGAIN WITHOUT LOSING MY DATA...if I can only just recover my data I would really appreciate it as I really need almost everything on it back...if I can only get retrieve my data and lose the phone I wouldn't mind at all....Anybody know how to resolve this??Kind Regards
Anyone have any suggestions? or is everyone else just as clueless as me !
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My iTouch will not restore becuase for some reason it won't reconize it. I merely tried to update it with the newest software and every thing went to sh--. Now it is just stuck on the screen showing the apple sign. Can anyone help me.
There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it.
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