TS1702 app refund from apple

I'm having issues with a vendor regarding a $9.99 App I purchased nearly 3 weeks ago. Long story short the developer has told me 4 different times that they've attempted to credit my App but for some reason they've been unsuccessful. I know that a refund does not come from the vendor but instead Apple. I've gone into iTunes, clicked my account, Purchase History, selected the specific App and clicked "Report A Problem"......it didn't ask me for any further information, etc. Is there an amount of time before Apple responds? It's been a few days and I've heard nothing.
Thanks for your help or suggestions!

After you click on 'report a problem' below the purchase you should then get a 'report a problem' on the app's line which you then need to click on to get a details screen e.g.
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

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HT4009 In-app purchase refund from Apple?

I made In-app purchase (replenishable) and app subsequently crashed and my purchased credits were lost. The 3rd party app support from Gameloft told me to get a refund from Apple. How do I get a refund from Apple?

There is no specifc form, per se. You're just being instructed to contact the iTunes Store. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report your issue to the iTunes Store and request a refund.
Regards.

My kid accidentally made an in-app purchase,can I request a refund from apple?

My kid accidentally made an in-app purchase,it's not much only 2 dollars but my bank was overdrafted,so the transaction was not paid for,and now I can't update my apps,can I get a refund from apple(because it was an accidental purchase) so I can start using my app store account again?

Plea your case here:
http://www.apple.com/emea/support/itunes/contact.html

My computer has been seen at Genius bar 6 times for freezing up, reloaded all original settings and even went to the apple shop where they replaced the battery and logic board. Still freezes after I try to reload iTunes stuff and app stuff from apple

my computer has been seen at Genius bar 6 times for freezing up, reloaded all original settings, all of their diagnostics, and they even sent it to the apple shop where they replaced the battery and logic board. Still freezes after I try to reload iTunes stuff and app stuff from apple, especially iPhoto which is seems to refuse to load and then begins freezing up all over again. Anyone else have this problem. Other than this, I have had absolutely no problems with this computer. Now, it's a file of junk.

Hi Ronald ...
Have you checked lately to see how much free space there is on the disk? Especially since iPhoto freezes at launch ...
Click your Apple menu icon top left in your screen. From the drop down menu click About This Mac > More Info > Storage
Make sure there's at least 15% free disk space.
And make sure the OS X software is up to date.
Click the Apple  top left in your screen.
From the drop down menu click: Software Update
If you have anti virus software installed or are using third party Mac cleaning utiliites, that may be part and parcel of the your problems.

I placed the order for iphone 4s on 21st august 2012. it got cancelled on 23rd august 2012 but till now i havent got any refund from apple. is that normal or i shud take some more actions?

i placed the order for iphone 4s on 21st august 2012. it got cancelled on 23rd august 2012 but till now i havent got any refund from apple. is that normal or i shud take some more actions?

http://store.apple.com/us/help/returns_refund

I just want to cancel my season pass so that I can change my country/region. How do I do it. I dont want a refund from apple

How do I cancel my season pass from itunes? I nned to change my region/country and the season pass is stopping me from doing so.
I just need to cancel it and I dont need a refund from Apple.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Refund from apple apps?

What is the policy to get a refund from appe on a bad app

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
 Cheers, Tom

TS1702 Over 90 apps bought from Apple store recently all stopped producing sound - have called apple, tried reset, restore, reinstall without any success. These apps were all kids apps. The IPad otherwise seems working ok such as YouTube has the sound sti

Kids' apps bought from IPad , including some free ones to try out, all lost sound recently. These worked fine before since We got them. Couldn't work out the reasons. We have tried reset, restore the IPad and reinstalled these apps but still without success in solving the sound issue. We tried YouTube to see if the sound issue is ipad issue and it youtube works fine and it has sound.
We also doubt it could be the apps issue. because If it is only a few apps lost the sound, it seems maybe it is the relevant apps issue. But when there are so many apps all lost sound, it seems to indicate a problem other than just individual apps. What could it be? Please share your experience and way to solve it if you can. Much appreciated.

Have you got notifications muted ? Only notifications (including games) get muted, so the Music and Videos apps, and headphones, still get sound.
Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad above the volume switch, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085

HT201303 How do I get a refund from Apple for an album that did not download? But they still charged me?

How do I get a refund from the I tunes store for an album that did not download?

See if you are able to redownload the album by clicking "Purchased", under Quick Links, at the top right of the iTunes store.
Download past purchases:
http://support.apple.com/kb/HT2519

I have wral-tv weather app downloaded from apple app store for iphone, but how do i get the app on my iphone

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Two ways.
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Read here: http://help.apple.com/iphone/8/#/iph3c796484
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Getting Logic 9 update refund from Apple

Hi,
I started a related thread some while ago, but as things are a little different, I'm starting a new one.
I took the advice given here in this forum and ordered my Logic 9 update from Thomann.de ( as I live in Germany) after being sent the wrong version twice by Apple. My order was delivered within 2 days !
I returned both wrong ones to Apple as instructed: via UPS, on 18 November. I received a refund for one only ...... and then another wrong one was delivered.
Since then I've written dozens and dozens of Emails- even sending them in bulk, 10 at a time to each person in the hope that I'll get an answer - and telephoned many times. But no refund. And no contact to arrange collection of the 3rd false article from Apple.
The problem as I see it: each time I phone (to Berlin) I speak to a - new- nice polite person who promises to help ( 7 named contacts by now ) and sends me their own Email address as contact. And then nothing happens.
And when I've phoned and asked specifically to speak to these people I get to hear:
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2. can't be found
3. no person of that name here
4. can't make direct contact - in another building
5. on holiday
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8. we don't have individual extension numbers so cannot find a previous contact ... although there are only 70 people working in this Apple Support Centre
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Which means - as these people don't ever answer the emails I write - that I can never follow up a conversation. And I can't find out if they really have sent on my request/compaint to Apple HQ in Ireland ........ or if they really sent an email to the Apple Finance centre asking why I haven't received the 2nd refund.
I'm at my wit's end.
Does anyone have a suggestion how to finally get my refund ?
Thanks,
Kay.

Well- something exraordinary has happened ! The last young man I spoke to at Apple has actually DONE something: he's read through my - very long - file, has summarised the 'events' and conseqences, has heartily aplogised and has promised to get me my refund
And I believe him.
Faith in Apple nature is returning. .....
The Ebay suggestion was a way I hadn't thought of going but now not necesary.
Thanks for answeing,
Kay

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Can any one explain me?
I have to disable in-App purchase from my developer account.
Thanks in advance.

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TS1702 App refund

PhoneBook CleanMaster does not work, I contacted Waveline and they acknowledge the problem and say they "cannot" refund me , it must be done through apple. Please advise.

Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should, I think, reply within about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Cannot sync my iphone from itunes with app got from apple store

Hello everyone, I wonder if someone can help me...
I dwonloaded a free app from the apple store.
My computer is authorized to do thisbut it keep on saying that it's not authorized and in order to transfer the app to the iphone I have to authorize it. Which I do and then I get the window with something like "with this computer you have 2 computers authorized". But when I try and sync the app, it comes again "your computer is not authorized.....".
One minute it's authorized and the next minute it's not...
I also followed the website instructions deauthorizing several times and in the end authorise it.
The computer - even when it says it's authorised - can't seam to sync the application...
Anyone????
THANKS A LOT!
Maria

AMDS for Mac
http://support.apple.com/kb/ht1747
AMDS for Windows
http://support.apple.com/kb/TS1567

TS1702 app refund from apple

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