TS1702 App Store is persistently offering an update of application that I didn't buy (iSplash). How can I get rid of it?

App Store is persistently offering an update of OS X application that I didn't buy (iSplash). How can I get rid of it?
Thanks
Andrej

https://discussions.apple.com/message/20210321#20210321
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I have one random Apple ID that appears only when I go to itunes or App Store. For everything else I have my Apple ID and password all set. Can I get rid of this thing?

This is a Question: I have one random Apple ID that comes up only when I'm trying to access Apps or iTunes. I have another Apple ID with a password that works just fine for everything else. I do not have a password for this random id. How can I get rid of it? I can't perform updates is the big issue.

Jonathan:This seems to make a lot of sense. My only follow up question is: will I have any trouble getting iTunes and
Apps back?
Will apple charge me? I really can't remember clearly, but it seems to me that iTunes and Apps were present on the
iPad2 that was given to me as a gift, but I could be mistaken.
If I am all clear for getting those two stores back with an easy selection, then I will use your solution.
Have a great season, my friend- this was driving me nuts! Thank you so much!
Dianep

Ever since updating to 6.0, my internet crashes, my app store crashes, EVERYTHING crashes. It's very annoying to say the least. How can I get the old version back????

I'm getting really annoyed that my iPod keeps crashing thanks to 6.0. When is this going to get fixed or how can I get the previous version back??

I had a iPod 4G and it suffered crashes after upgrading to iOS6, especially in the App Store and iTunes store. Safari often crashed as well, but it occurred same as before I upgraded.
My iPod barely had any apps on it, having only 3GB used of 6.5GB available space (I had 8GB version).
I got the new iPod Touch 5th generation a few days ago and it works perfectly. Never had a single crash running any app, game, or store.
This has led me to believe that iOS6 was primiarily for the new line of devices and not really optimized for the previous generation. Thus, I think that iOS6 may be the last highest supported OS for the iPod-4 and the iPhone-4 and 4S and future operating systems will not be compatible with the previous generation.

When I try to go to the app store, I have a popup for a game that won't go away. I can't get it off the screen. Suggestions?

When I try to go to the app store, I have a popup for a free game that won't go away. I can't get into the app store.

This happened to me twice lately. I finally got around it by double tapping the home key to go back to the homepage finding the app store that was running and flicked it up to get rid of it.
When I went back to the App Store the Popup was gone.

TS1702 I made a request to update an App in my iPad, but I found out that it was not supported. How can I get rid of the annoying number from the App Store now?

I don' t want to loose my data!!

As of the current version, I don't believe there is a way to tell the App Store app to ignore updates. You can send Apple feedback at http://www.apple.com/feedback/, but in short there is nothing you can do. As long as you don't try to update the app (either pressing the update button or update all), the app should continue to work fine with your data remaining intact. It has been a while since I've tried to update an app that isn't supported (last time was under iOS 3 or 4), so I can't comment about what would happen if you did try to update it. (My best guess is it will display an alert saying it is not compatible, and leave the previous version there, but not take away the 'update' in the APp Store app updates page).

Appstore displays updates for 2 applications I have never heard of. How can I get rid of them ?

Hello,
In AppStore (Lion and now Mountain Lion) I see two applications that I have never heard of. When I try to push the update button, I'm prompted to enter the password for two accounts I have never heard of. I tried re-indexing all the disk space available with locate.updatedb and tried to find any reference about any of those two apps without luck.
Please, can anyone tell me what can I do so I don't see them as "requiring update". Or see them at all for that matter ?
Here are some explenatory screenshots to help make my point.

This type of behaviour can be caused by malware. Try running several malware scanners. It is best to run several as each will pick up things that the others miss. Some scanners you can try are:
* [http://www.malwarebytes.org/mbam.php Malwarebytes]
* [http://www.superantispyware.com/ SUPERAntiSpyware]
* [http://www.lavasoft.com/products/ad_aware_free.php Ad-Aware]
* [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx Windows Defender]
You may have the "Google re-direct virus", for details on that see http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html
If the above malware scanners do not find any malware or can not clear it, you should consider posting in one of these forums for specialized malware removal help:
* http://forums.spybot.info/
* http://www.spywarewarrior.com/index.php
* http://forum.aumha.org/
* http://www.bleepingcomputer.com/forums/
* http://www.spywareinfoforum.com/

TS1702 I have been charged 4 times for an item that I only wanted 1 of, how can I get a refund. There seemed to be a problem with the app when I was using it? Thanks, Mike

I have been charged 4 times for an in app purchase when I only wanted 1 , does anyone know how I go about getting a refund?
mike

You can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it

i have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it,, i have iphone 5

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

If I can't download an update for an App Store purchase because I don't have OS X 7, how can I get rid of the update reminder?

If I can't download an update for an App Store purchase because I don't have OS X 7, how can I get rid of the update reminder?

http://www.apple.com/support/mac/app-store/contact.html?form=account

My friend's apple ID shows up when I want to update my Apps. How can I get rid of it and see my own instead?

On my iPhone I see my friend's Apple ID when I want to update my Apps and can't seem to login with my own. What's wrong? How can I get rid off my friend's ID and login with my own when I want to update or download apps? I went to Itunes Store in Setting and checked if my ID was still there, and it is so I have no idea what's wrong.

lol_maker wrote:
Just used her MacBook to unlock my iPhone as I was away from home. So she backuped my phone and restored it to allow the unlock to work. That's all.
I'm still not clear about what you mean about unlocking your phone. Normally, "unlocking" means entering the password if the phone is locked, which you should be able to do from the phone itself. If you want more help with this, you really need to take the time to furnish all the relevant details.
I have a MacBook Pro, and yes when I connect my iPhone on it it shows up in the devices list.
When you do that & click on the iPhone in the list, then click on the "Apps" tab at the top, do you see the apps you can't update listed there? If you click on the "Store" menu item does it show near the bottom that you are logged in with your own Apple ID?
As wjosten said, it sounds like one way or another, the apps you cannot update were obtained using your friend's Apple ID. You need to delete them from your phone & try buying them again. If they were in fact paid for with your own Apple ID you won't have to pay again; otherwise you will.

I have an Ipod touch updated to last available ios 4.2.1. How can I get the last compatible versions of the apps?

I have an Ipod touch updated to last available ios 4.2.1.
How can I get the last compatible versions of the apps?
In the appstore there are only the lat app versions, most of them are incompatible with my device.
I know that previous versions of these apps were compatible with my ipod.
Can all download them someway?
thanks

The problem is: I never had the compatible versions. But I want them, I'd buy them if I could.
So I'm stuck with my Ipod, which can't be upgraded anymore to higher IOS versions, and with the appstore, that does not offer older versions; versions that have existed and still exist, perhaps in the recycle bin of some users, or somewhere in the appstore servers.
I know, its a policy, just to sell more devices. Will not work with me. I'm not buying more Ipods

How can I get rid of this number even though all apps are updated and installed?

Weird problem - How can I get rid of this number on top right even though all apps have been updated and installed?

stamatgeorge wrote:
Weird problem - How can I get rid of this number on top right even though all apps have been updated and installed?
That doesn't mean that you have updates.
Not sure how that app works, - normally means you have a notification for that app - what happen when you go into the app?
If you had update it would be a red number for the app store icon

I have Numbers vers 2.3. The app store won't sell me vera 3.2 - it says it's installed. How can I buy it? Thanks

I have Numbers vers 2.3. The app store won't sell me vera 3.2 - it says it's installed. How can I buy it? Thanks

Hi Exaluman,
If you had Numbers 2.3, it may be that an automatic update has installed Numbers 3.2 on your machine. App Store will detect that installation.
Wayne Contello has written a User Tip for working with the old and new versions of iWork.
https://discussions.apple.com/docs/DOC-6991
The trick is to drag icons for both versions to your Dock. Right click or control click on each and Options > Keep in Dock. That puts you in charge of which version you launch.
Here is a screen shot of both Numbers icons on my Dock.
Numbers 2.3 (Numbers '09) on the left with a three column graph.
Numbers 3.2 on the right with a four column graph.
Both versions will run happily together. Just be sure which version is opening your document.
Instead of double clicking the document, run whichever version of Numbers/Pages/Keynote suits and use File > Open.
Regards,
Ian.

How can I get rid of $0.11 in my app store?

How can I get rid of $0.11 in my app store? I need to change my region but I wont be able until the balance is 0

Click here and ask the iTunes Store staff to zero your account balance.
(113051)

I have Photoshop cs5, version 12.0.5. I keep being offered an "Update" to 12.0.4 and am puzzled. How can I turn off this offer or should this update be applied?

I have Photoshop cs5, version 12.0.5 x32 installed on a Widows box. I keep being offered an "Update" to 12.0.4 and am puzzled. How can I turn off this offer or should this update be applied? If it should be applied how to do it. When I try it, the update fails.
Thanks!

I found the answer in another forum thread...

TS1702 App Store is persistently offering an update of application that I didn't buy (iSplash). How can I get rid of it?

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