TS1702 App store keeps telling me my iPad settings have to be set to enable cookies to download apps. The setting is done, but why do I keep getting the same message to change the settings?

I'm just setting up my new iPad. I tried to download an app for the first time but kept getting a notice that said cookies have to be enabled. I have followed the directions on enabling cookies, but I keep getting the same message when I try to download the app.

Is this how you do it?
Settings>Safari>Accept Cookies>From Visited

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Have been using FaceTime for long time with same person, for the last two weeks when trying to connect, we get connection failed message, something change in settings that we should look at?

Now getting FaceTime failed message when trying to connect with a person that were connecting successfully with up unto two weeks ago, has something changed?

Take a look around you here in this forum. Many people are talking about having problems using FaceTime. A few users claim to have contacted Apple and Apple says that they are aware of an issue with FaceTime and that they are working on it.
Some users claim that upgrading to iOS 7 solved there problem with FaceTime. Take a look around the forum and read some of the other discussions.

HT6030 In mavericks mail, I can no longer collapse the preview pane. I don't want to acknowledge receipt of certain spam messages so changing the size of the window isn't the answer.

In mavericks mail, I can no longer collapse the preview pane. I don't want to acknowledge receipt of certain spam messages so changing the size of the window isn't the answer because they are no longer unread.

Ah yes school boy error there out of frustration and discontent..
My issue is with music/apps/films etc not downloading from iTunes / App Store.
They initially fail and message is displayed stating unable to download / purchase at this time, yet if I retry it says I've already purchased (?) or alternatively I go to the purchased section and there they are waiting with the cloud symbol..
However some items get frozen in the download window and cannot be retried or deleted. Message appears stating to tap to retry, but even if you stole every bath and sink in the uk you'd still not have enough taps.
I post here as the iTunes guys are useless in there 'help' and have only advised posting here or phoning apple, at my expense, to explain a problem that could be rectified by forwarding my original email to a techie. However the tech team apparently don't have an email address as they're from ye olde Middle Ages..!
Anyways I digress.
So I tried sync to pc, but instead of showing the file as ready to listen/use/view, the iCloud symbol shows and I'm back to square one as the item is unable to download..
At frustration station waiting for a train from pain...
All my software is up to date, and had all worked fine prior to the last big iOS update that resulted in all the changes in display and dismay.
Answers in a postcard :-)
Much love

I have photoshop C6 on my MAC Pro and want to install it on my new MAC desktop. I sent the files with AirDrop but photoshop wont open I get an error message that it cant find the Library. Any thoughts?

I have photoshop C6 on my MAC Pro and want to install it on my new MAC desktop. I sent the files with AirDrop but photoshop wont open I get an error message that it cant find the Library. Any thoughts?

download the installation files and install using your serial number or adobe id,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Please can someone explain how to delete email addresses? I have people who when I type in their name it comes up with the correct email address but then when you hit return to confirm it promptly changes the name to someone else (always the same someone

Please can someone explain how to delete and email address that when typed in brings up one name but when you hit return to confirm it jumps to another name. I can't find them in my contacts list but they do come up when you type the first few letters of a name.
EG If I type xyz and the name of the person comes up, when I press return to confirm that's the one I want then it jumps to [email protected], always the same def address.
I can't fathom it out.
Thanks
Terri

Try this:
Start a new email. In the To address bar, type in xyz like you normally do, press return to confim, and when the address you want to remove shows up in the address bar, move your cursor over the address you want to delete.
A small triangle next to the name will show up. click on it, a drop down menu will open, click Remove from Previous Recipients List. Then do the drop down menu again and Remove Address.
Good luck.

App Store will not load on iPad air 2

my App Store will not load on iPad air 2. It's just a blank white screen

Hello, Pofolksx4.
Thank you for visiting Apple Support Communities.
I would need clarification on what the exact issue you are experiencing with the App Store to provide a better answer. However, here are some troubleshooting steps that will help.
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
http://support.apple.com/en-us/HT201400
Cheers,
Jason H.

Why can't I open iTunes and App Store on my brand new iPad mini.

Why can't I open iTunes and App Store on my brand new iPad mini.

Have you set up an iTunes account?
iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Apple ID Support - Manage Account
http://www.apple.com/support/appleid/manage/
 Cheers, Tom

Is there a way to get a version of the Garage Band app that runs on version 5.1.1? I have an iPad 1 and can't get any higher iOS. The App store is telling me that Garage Band only runs on iOS 7.

Is there a way to get a version of the Garage Band app that runs on version 5.1.1? I have an iPad 1 and can't get any higher iOS. The App store is telling me that Garage Band only runs on iOS 7.

Unfortunately the answer is still no.

TS2446 I just got my iPad, I have an iPod. When I go to put apps on it says my apple I'd Is disabled. I have reset the passwords. Somehow I have two id's? I've gone into settings for apps signed out and back in with the new p.w. I can't think of what e

I just got my iPad, I have an iPod. When I go to put apps on my new ipad it says my apple ID Is disabled. I have reset the passwords. Somehow I have two id's? I've gone into settings for apps signed out and back in with the new p.w. I can't think of what else to do to get the disabled block off. Any ideas?? Thanks

See this Apple document for help...
http://support.apple.com/kb/ts2446

I have an iPad 1 that is currently showing software updated at version 5.1.1. Is it possible to update to iOS version 7 on this device? My goal is to get Garage Band on this device and the app store is telling me I need iOS version 7.

I have an iPad 1 that is currently showing software updated at version 5.1.1. Is it possible to update to iOS version 7 on this device? My goal is to get Garage Band on this device and the app store is telling me I need iOS version 7.

Hi,
If you really need to upgrade you can save a bit of money and get an older version than the ipad Air.
First, you can sell your ipad 1 to places like gazelle.com, cashforyourmac.com, sellyour mac.com, or many others out there. The sites I listed give you cash. At this point gazelle.com is giving $70.00 for any ipad 1 in 'good' condition. And cashforyourmac will give you $25.00 over what gazelle.com or sellyourmac.com offers you. Shipping is free.
Then, with that money, go the the Apple online certified refurbished store. As an example, a new 64gb Air costs $699.00. A refurbed 4th gen 64gb costs $529.00 and a 3rd gen 64gb costs $499.00. Personally, I'd skip the 3rd gen. So if you buy a 4th gen 64gb at $529.00 minus what you can get from a sale to above, you can get an ipad 4 64gb for just over $430.00, a savings of savings of about $270.00. (A new 32gb Air is $599.00, a 4th gen 32gb is $449.00, and a 3rd gen 32gb is not on the site right now.) Google it and check if you can get better offers anywhere else. But getting one from the Apple refurb store gives you an essentially new ipad and using the above sites, you're not locked in with a particular site which will give you a gift card and restrict you to their store/site.
Each Apple refurbished ipad (any version) comes with a new front and back cover, a brand new battery, same return policy, and a full one year warranty with 90 days of phone support. Each comes in a white box like a new ipad with the wall charger and usb cable. The only difference is that it says in small print on the bottom of the box that it is Apple certified refurbished. Also, if you buy refurbs, be sure to check the store many times a day. They can come and go quickly, so when you see what you want, buy it right away. Shipping is free and pretty fast. (We bought two a year and a half ago and they have been great!)
Hope this helps.

HT1296 cannot sync the calendar on my ipad mini with my main imac computer. the settings on itunes say that my ipad is syncing over the air but it is not unfortunately. i cant see how to change the settings if need be. would appreciate help. thanks

i canot sync the calendar on my ipad mini with my main imac computer. the settings on itunes say that my ipad is syncing over the air but it is not unfortunately. i cant see how to change the settings if need be. would appreciate help. thanks

i have done this on my ipad mini and my imac but they are still not syncing. my iphone 4 has the icloud symbol but it seems to be unresponsive to touch, I cannot get it to highlight or turn-on. Bit confused.

TS1702 Thanks. I had 6 Apps that needed updating on my iPad original. I hit "Update All" and that ruined four Apps. They won't download the updates, nor will they launch and be useable either. I lost Splashtop 2, Bible!, and Mercury Browser! Suggestio

Am I the only fool who clicked on update all when my iPad told me updates were available? Two updates loaded just fine, but the other four never updated and now lie useless and grayed out. I had 6 Apps that needed updating on my iPad original. I hit "Update All" and that ruined four Apps. They won't download the updates, nor will they launch and be useable either. I lost Splashtop 2, Bible!, and Mercury Browser! Suggestions?! I don't want to ruin my access to Splashtop 2 for sure.

I fixed it by going through a few steps using iTunes while hooked to my computer.

I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to mu US account.

I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to my US account

Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
          8.8.8.8
          8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
          Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. Any difference?
Notes:
1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

My iPad, Macbook and Apple TV are all set up with the same iCloud email address. I bought the iPhone 6 and accidentally set the iCloud up with a different email. My phone will not let me change the email address to be the same as my other devices,

My iPad, Macbook and Apple TV are all set up with the same iCloud email address. I bought the iPhone 6 and accidentally set the iCloud up with a different email. My phone will not let me change the email address to be the same as my other devices, it tells me that email is already being used. How do I delete the iPhones iCloud account and reinstall it to match my other devices.

Yes it will, just sign out, then sign back in with the correct address.
Settings>iCloud>Sign Out.

HT203167 My App Store icon is missing from ipad and won't re-install?

My App Store icon is missing from ipad and won't re-install? You can't delete it so where is it?

If you can't find it on any of your homescreens or app folders, and you can't find it via the spotlight search screen (swipe your first home screen to the right), then is it hidden by Settings > General > Restrictions > Installing Apps being set 'off' ?
If not then have you tried a reset to see if you can find it after the iPad has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

TS1702 App store keeps telling me my iPad settings have to be set to enable cookies to download apps. The setting is done, but why do I keep getting the same message to change the settings?

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