TS1702 App Store updates freeze
While trying to update apps, the App Store froze, with updates saying "INSTALLING". I can't use any of these apps, nor can I get out of that locked situation. I'm traveling, so cannot reconnect to my home computer. Can anyone help? (I've tried the 15-second restart solution suggested in some posts online.)
See if this at least gets you out of that frozen App Store screen. Close the App Store and then reboot your iPad.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on the app store icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app store icon to close it. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
You must wait until the Apple logo appears on the screen before you let go of the buttons.
Similar Messages
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App store Updates freezes during installation
So when I do App store updates, besides getting the "You already purchased this app" and the "are you 17 or older", It downloads the first app the installation gets to 100% (going by the blue bar) but it never finishes. However when I go to the app store and press Update all, it asks for my password gives me the "You already purchased this app" and the "are you 17 or old" again, finishes the first download completely and then happens to the next update.
No I do not let my devices sleep when I am doing an update. Nor is it signal problems.
Is this an iOS problem (seeing how my iPhone, iPod, and iPad) have the same exact problem? Also has anybody else have this problem?I have the exact same problem with my iPad 2. Any fix?
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TS1702 App Store updates blank
I have a red "1" on my App Store app, telling me one of my apps needs to be updated. But when I go to the updates it won't show anything, it's just blank. Everything else in the App Store works but I can't see the updates.any suggestions?
Blank app store page
Try these things.
Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.
Or try this
Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off. -
TS1702 App store updates install automatically?
I sync my Iphone4 and any app updates are downloaded to my phone but I always need to go into the App store on the update tab and hit UPDATE ALL. Is there a way it does it during the sync or after the sync automatically?
Thanks
Jamesno you have to go to the apple store to update your applications it wont do it automatically
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In the App Store, under Updates, is anyone having the issue of the apps staying on the page even after an update has been done? I am having this problem since updating to ios 7.
You can't delete them.
It will start dropping the earlier updates after about two weeks (on a first in first out basis) -
TS1702 App Store Updates not working
My app store icon shows that there are 3 updates available, but when I click on updates within the App Store, nothing happens. I have turned phone on and off several times. Other Apple products in the house are working fine, so I don't think it's the App Store. Any ideas??
Hey Kinky,
Have similar problem. Got App Store to download the OS X 10.10.2 combined several times, but it won't install it! List shows it's downloaded several times!
Restart fails, gives window with 'Apps have changed .... ' (or similar), offers show details button, nothing happens. Sound familiar?? Got anything ??
Thanks, Mark -
It will not update. Just sits in my App Store and freezes . I have a iPhone 4S with the latest software.
If it's freezing when you try to update apps, try force-closing the App Store app. From your home screen, double-tap the home button, locate App Store in the list on the bottom, tap an hold it until it wiggles, tap to close it, tap the home button again. Try updating again...any difference?
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App Store shows I have 2 updates, but when I go to App Store it won't load the updates screen but will load all other menus.
I have the same problem. Closed App Store after double tapping Home button twice. I tried logging out of App Store and back in. Also did App Store updates in computer and updated everything when i synced iPhone with iTunes. Nothing works. App Store updates still frozen in iPhone.
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TS1702 Apps are 'frozen' on App Store Update Page - After Updating
I've gone from non-stop App Store updates to zero App Store updates on my iPhone 5.
However, the App Store Update Page just will not clear now. All are downloaded and that usually clears this page until the next updates are ready for download.
Anyway, no luck ridding myself of these already downloaded Apps from the App Store Update Page. I
I've opened each App from this page, tried force closing the App Store and rebooting etc.
I tried deleting all the "frozen" Apps. They disappeared from the App Store update page. But once I went and downloaded the Apps again (this time using iTunes (to circumvent the device App Store) they appeared right back on the same page.There is, currently, no way to remove them. Whether by design or not, is not known. I thought they rolled off after a week, but I can confirm they don't.
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Mac App Store update: right Apple ID but wrong user account
My Mac App Store updates get associated to the wrong user account but the correct Apple ID.
I live in Germany and have an iMac and a MacBook Pro, both purchased under Snow Leopard and now running Lion 10.7.2. Just after upgrading to Lion I "purchased" a free App (BibleReader 5.0.0). This morning I logged into my wife's user account on the MacBook Pro, and the App Store icon flagged an update. I switched to my user account and was surprised to see that the update wasn't flagged there. By listing my purchases I did suceed in finding an "update" button for BibleReader, but pressing it resulted in a (German) error message whch translates as "An update is available for another account. Please log in with the account you used to purchase the App". But that is what I had just done.
Intrigued I went back to my wife's user account. By logging onto the Mac App Store with my Apple ID from my wife's user account I did manage to update the app. Later at work I got the same error message on the iMac. But this time the only other user account on the machine belongs to Computing Services: I don't have their password and I ought not to use admin rights to gain access to their account. So I can't perform the upgrade on the iMac.
All family iTunes / App Store purchases are via my main Apple ID. My wife's user account on the MacBook Pro only exists so that I can manually synchronise our iCloud address books (she has an iPad).
Any ideas?Welcome to the Apple Support Communities
All the applications you purchase on the App Store are registered to your Apple ID, so you have to use your Apple ID to update them, or you have to purchase those applications again using the Apple ID they are using on that computer, so they will be able to update them -
I am unable to update my App store Updations. the reason being billing problem asking to update payment method.Many a times i updated my credit card details but refusing from the system .how can i update my app store updations like Face book etc....Using ! phone 6plus .IOS8.3
What do you mean by 'refusing from the system', if you are getting an error message then what does it say ?
For a credit card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is and if you are getting a 'declined' message then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If when trying to download you are getting a message about a 'problem with a previous purchase' then that implies that iTunes wasn't able to collect the money for your last purchase. If that is the case then you won't be able to download anything else (including app updates) until you've paid off what you owe : Pay an unpaid balance in the iTunes Store - Apple Support
If you aren't getting the 'problem with a previous purchase' message then try logging into your account (not when trying to download something) and see if you get the 'none' option so that you can remove the card's details and be able to download updates to your apps : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support -
App store update shows I can't update an app since my Apple ID is not associated with my account on Yosemite. How can I just force it to allow me to RE-BUY the app again since I don't even have it to update, but I want it?
Currently, I even though I don't have the app, I am not given the option to buy, only to "update", and when I click on that it either hangs or it complains that it can't since my Apple ID is not associated with my account.And it was your wife's Apple ID that was used to download and install the Yosemite you are using on this computer? If so then I suggest you need to contact Apple to get his straightened out.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes. -
Hi,
My Name is Pranav.
I am using i phone 4-s.
In my iphone when i go to app store > Updates, system showing me 10 updates but when i try to open this page, page is not getting open. Loader came up and then white blank screen is visible. Rest all Featured, Top Charts Genius and Search are working fine but updates page is not getting open.
Guys please help me out to sort this problem.
Thanks,
Pranav
[email protected]
+91-8460366331Looks O.K. to me Opens correctly in Firefox and Opera as a log-in page for Killer Content - Win7x64 Fx5.
I can't see any oddities in your plug-ins. It never hurts to clear any relevant cookies and your cache.
You could see how it goes in Safe Mode - Hold Shift key down as you double click on the Firefox icon>ignore the page that opens and continue. If the page opens you probably have a problem with extensions or themes and you should work through this -
https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
A lot of things have been updated as well as Firefox and you could have a culprit or conflict. Next, if there is no improvement you could try disabling third party toolbars, and you should report back at this stage or if there has been early success.
Someone may come by with a more specific remedy. -
After iOS 8.3 update, apps stuck on OPEN on App Store Updates page
Did the iOS 8.3 update by backing up my iPad Mini in iTunes then doing a "Restore". I did that with the last update and all went fine. This time, it appears to have gone well except that I had some apps that had updates pending after the Restore. After doing the updates, when I go to the App Store "Updates" page, I still have 4 of my apps listed there with the button option set to OPEN. On the upper right corner it says "Updated August 18, 2015". Yesterday when I did the update was Saturday April 25, 2015 - go figure. When I tap them they all open but they never leave the page. One post said to wait until an app had a valid update pending and see what happens after I update it, so I'll need to wait to see if that works. I have searched this community and tried all suggestions: changed the date set to manual and push it out over 30 days. That did not work. Did a reset. No luck. I even did another "Restore" thinking maybe that would resolve it, but they came right back. The puzzling thing is that in all of my searching, I have found apps stuck in differing states of "waiting" or "downloading", but none of them have mentioned seeing the apps with the OPEN option visible. I did delete the apps and that made them go away, but I'd prefer to keep them. Any suggestions would be sincerely appreciated. Thanks in advance...slog
If it has NEVER been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this. -
How do you remove an iMovie update from my app store update tab?
The iMovie 10.0 software update (released Oct 22, 2013) appears in my App Store 'updates' tab but it's not compatible with my 'ol 2008 iMac (it doesn't have the correct graphics card). How do I remove the update? I've turned off "auto-update", relauched the app store application, etc, but to no avail.
Apple has released iMovie 10.0.1 that seems to support older video cards. I got it installed on my mid-2007 iMac
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