TS1702 App Trailers has shut down my account "suspended it" for months and they will not give me an answer as to why, I have sent them several emails and they never respond

I have installed and used "App Trailers on my iphone and about two months ago they suspended my account due to irregular activity, I have done nothing wrong and keep sending them email about this but they do not respond and still have my account on suspension. It is not fair I have points I want to redeem and they will not let me....help anyone???

I understand it is not an Apple product or service but is an Ap that is offered and I am just trying to figure who to contact

Similar Messages

My ipad 4 has shut down the screen is blank just apple logo but will not restart

My ipad shut down the screen is blank just apple logo, I cannot restart th ipad, it is fully charged. I would be most grateful for help

Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

HT1918 I am changing my address of my billing for my iTunes account and it will not take my new credit card ? Why? And why is it so hard to find someone from apple to help?! Very frustrated!!

I am changing my address of my billing for my iTunes account and it will not take my new credit card ? Why? And why is it so hard to find someone from apple to help?! Very frustrated!!

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT1430 The not enouth storage is stuck on my screen and it will not let me by pass it even though I have increased the storage. I can not shut down the ipad or by forcing it or sliding the power off button. Advice on what to do?

My ipad is frozen with the not enough storage box up. I have tried a hard reboot and it will not respond to anything... help!

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

My macbook pro froze last night and I held the power button down to restart the computer. Now the computer will not even start up. Any ideas what may have happened?

While searching the internet last night my Macbook pro froze up and would not respond to anything. I restarted the computer and now the computer will not ecen start up. It will go to the gray screen with the apple sign. It is there working for 10 seconds and finally shuts down again. Any ideas how to get the computer to come back to life?

Go step by step and test.
Start up in Safe Mode.
http://support.apple.com/kb/PH14204?viewlocale=en_US
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836

Just update Yosemite to 10.2.2 and now LR5 has that dreaded spinning wheel. Takes about 30 seconds for each click of Wacom pen or mouse. Adobe Bridge will not open. Worked fine prior to this update. have the latest LR5 installed and Bridge CC

Is there some fix for this? this also affects my LR4. PS CC works fine and all other apps.

It's usually necessary to clean up whats left behind after updating OSX.
Try trashing the prefs. Start by quitting Lightroom 5.
Launch Finder and click the Go menu whilst holding down the Option (alt) key. Then go to Library >> Preferences and clear everything relating to LR5 which usually means deleting the following files:
com.adobe.Lightroom5.plist
com.adobe.Lightroom5LSSharedFileList.plist
Then re-launch Lightroom.
Also look for the corresponding files for LR4 and Bridge plist files.

Hello, my ipad has never been paired with any computer. My PC is ready to die and iTunes will not upload on it. My iPad is insisting that I connect to iTunes and I can't get out of that screen. How can I use my iPad without syncing it to iTunes? Than

Hello,
My iPad 2 has never been "paired" with any PC. My one and only PC is corrupted and will not, after many many attempts, download iTunes. When I turn on my iPad it insists that I connect to my iTunes. How can I avoid this and just get the iPad to work like normal? Any help is much appreciated

You cannot do anything with the iPad until you do as instructed by the iPad and connect to iTunes on a computer.
You probably need to restore the iPad and the only way to do that is via iTunes on a computer.
Take it to an Apple Store and ask for help at a Genius bar or take it to a friend's house that is running iTunes on their computer and try to restore it.
You will lose all of your data and settings now because you never backed the iPad up in the past.

When shutting down from Start button with Firefox running, screen freezes, will not complete shutdown and I must manually shut down. How to fix?

win 7; 32 bit OS
Firefox 23.0

Thanks for posting back. Glad Firefox continues to work.
Most programs try to do a bit of a cleanup routine as they closedown so it is usually best to close them down properly.
You will presumably have options to make the computer sleep, that needs power; or hibernate, that needs no power but may need spare RAM memory.
* http://windows.microsoft.com/en-gb/windows7/sleep-and-hibernation-frequently-asked-questions
No doubt you have already discovered
* You can opt for Firefox starting with home pages or starting with the last opened Windows. <br />Even if starting from home pages the History option usually allows the last open windows and tabs to be reopened
**[[Startup, home page and download settings]]
* If something goes wrong Firefox tries to give you the ''embarrassing'' screen with options to select what opens from last time.
** [[Restore previous session - Configure when Firefox shows your most recent tabs and windows]]

My macbook pro has an X in the battery sign, and it will not run unless it is plugged in, why is this?

Can someone please help I don't know what happened.
Battery Information:
Model Information:
Serial Number:          W012050PSD3BA
Device Name:          bq20z451
Pack Lot Code:          0000
PCB Lot Code:          0000
Firmware Version:          0201
Hardware Revision:          000a
Cell Revision:          0158
Charge Information:
Charge Remaining (mAh):          0
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          0
Health Information:
Cycle Count:          0
Battery Installed:          No
Amperage (mA):          0
Voltage (mV):          0
System Power Settings:
AC Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          10
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Wake on LAN:          Yes
Current Power Source:          Yes
Display Sleep Uses Dim:          Yes
Battery Power:
System Sleep Timer (Minutes):          10
Disk Sleep Timer (Minutes):          10
Display Sleep Timer (Minutes):          2
Wake on AC Change:          No
Wake on Clamshell Open:          Yes
Display Sleep Uses Dim:          Yes
Reduce Brightness:          Yes
Hardware Configuration:
UPS Installed:          No
AC Charger Information:
Connected:          Yes
ID:          0x0100
Wattage (W):          60
Revision:          0x0000
Family:          0x00ba
Serial Number:          0x00782abb
Charging:          No

I had this problem and went to the Apple Genius bar 3 times and everytime they said it was a logicboard failure.. they repaired my logicboard 3 times and within a week of use the x icon would show up.. and it would only run when the power adapter was plugged in.
But as i was fed up going back and forth to the Apple store.. I left the charger connected for about 3-4 days and one the 4th day I pressed the battery button on the side and Voila! It lit up the amount of battery charged.. Keep in mind that the battery light on the left hand side didnt lit up when I pressed the button when the x battery icon showed up
Not to sure how long this will last but I just checked my battery information and now it shows how much cycles and etc it has.. (when before it had all zeros)
I've found that the x battery icon only comes on when the battery is fully depleted (sometimes)!
Btw I have the early 2011 macbook pro 13" unibody model so I wasn't able to take out the battery beneath!
Hope this works!

HT1212 tried to restore my ipod that has been disabled and I can not get it to go into DFU mode I have tried a million times and it will not allow me to. I have done this before to restore other devices am I am not new to this process. please HELP?

Can not enter DFU mode and I am stuck with a disabled ipod can anyone help.

Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella

TS3694 I have attempted to update my iphone to ios8. My phone has gone into recovery mode. I have tried all of your recommendation and it will not come out of recovery mode. HELP!

I have attempted to update my iPhone to ios8. My phone has gone into recovery mode. I have tried all of your recommendation and it will not come out of recovery mode. HELP!

Without knowing what you did and exactly what happened (error messages) all I can suggest is:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1689 I have money in my iTunes account and it will not let me purchase what I want.

I have money in my iTunes account and it will not me make a purchase. It says I have to contact iTunes support.

Did you contact iTunes support then?
https://expresslane.apple.com/Issues.action

How can I shut down an account so that it is no lo...

By mistake, I opened two accounts (under two slightlydifferent user names). I want to shut down this account, so that it is no longer operable.
How can I do this?
Susan

please see-
https://support.skype.com/en/faq/FA142/can-i-delete-my-skype-account
Regards,
Tamim
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour
If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.

IMac has shut down on its own twice after installing Mountain Lion

I have an iMac and I just downloaded Mountain Lion. Since then, my computer has shut down twice. I get the following panic report. Does anything look out of the ordinary to anyone?
Thu Aug 30 17:40:37 2012
panic(cpu 1 caller 0xffffff80060b7b95): Kernel trap at 0xffffff7f876b0032, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x0000000008970000, CR4: 0x00000000000606e0
RAX: 0xffffff7f876b0026, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff80871e3eb0, RBP: 0xffffff80871e3ec0, RSI: 0x0000000000000000, RDI: 0xffffff8012d1d000
R8: 0x0000000000000001, R9: 0xffffff807a180718, R10: 0x000000000010d9f1, R11: 0x00000000ffffff80
R12: 0x00000000000199ff, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x0000000000000001
RFL: 0x0000000000010286, RIP: 0xffffff7f876b0032, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff80871e3b50 : 0xffffff800601d5f6
0xffffff80871e3bc0 : 0xffffff80060b7b95
0xffffff80871e3d90 : 0xffffff80060ce4ad
0xffffff80871e3db0 : 0xffffff7f876b0032
0xffffff80871e3ec0 : 0xffffff7f87dc28ca
0xffffff80871e3ef0 : 0xffffff8006447078
0xffffff80871e3f30 : 0xffffff8006445b8a
0xffffff80871e3f80 : 0xffffff8006445cb9
0xffffff80871e3fb0 : 0xffffff80060b2677
      Kernel Extensions in backtrace:
         com.apple.AMDRadeonAccelerator(1.0)[E3198E40-0A9E-34DE-930E-E6DF47E87F75]@0xfff fff7f87dbc000->0xffffff7f88188fff
            dependency: com.apple.iokit.IOAcceleratorFamily(19.0.26)[409C5206-05B3-301D-995E-5B269A4EEF 5E]@0xffffff7f87d6a000
            dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8668a000
            dependency: com.apple.iokit.IONDRVSupport(2.3.4)[99CA4184-8D92-31B2-8726-46139E8E3DFF]@0xff ffff7f86bec000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[2600903C-EEDE-321B-A023-169DC9B26EA6]@0 xffffff7f86ba9000
         com.apple.kext.AMDFramebuffer(8.0)[954C7750-6514-31D9-83CB-0E861E42B4F5]@0xffff ff7f876a8000->0xffffff7f876bafff
            dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f86b18000
            dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f8668a000
            dependency: com.apple.kext.AMDSupport(8.0.0)[2F0D4365-19C2-3CDE-BF85-012A6FD470F2]@0xffffff 7f874be000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[2600903C-EEDE-321B-A023-169DC9B26EA6]@0 xffffff7f86ba9000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12B19
Kernel version:
Darwin Kernel Version 12.1.0: Tue Aug 14 13:29:55 PDT 2012; root:xnu-2050.9.2~1/RELEASE_X86_64
Kernel UUID: 3005059E-270B-3B9F-940D-7A66C05DDC9D
Kernel slide:     0x0000000005e00000
Kernel text base: 0xffffff8006000000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 1723902173625
last loaded kext at 964153872911: com.apple.filesystems.smbfs          1.8 (addr 0xffffff7f88329000, size 229376)
last unloaded kext at 333782720010: com.apple.driver.AppleUSBUHCI          5.1.5 (addr 0xffffff7f86950000, size 65536)
loaded kexts:
com.parallels.kext.prl_vnic          7.0 15106.786747
com.parallels.kext.prl_netbridge          7.0 15106.786747
com.parallels.kext.prl_hid_hook          7.0 15106.786747
com.parallels.kext.prl_hypervisor          7.0 15106.786747
com.parallels.kext.prl_usb_connect          7.0 15106.786747
com.apple.filesystems.smbfs          1.8
com.apple.driver.AppleBluetoothMultitouch          75.15
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.iokit.IOBluetoothSerialManager          4.0.9f8
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AGPM          100.12.69
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AppleHDA          2.3.0f2
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.driver.AppleSMCLMU          2.0.2d0
com.apple.driver.AppleMikeyDriver          2.3.0f2
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.ApplePolicyControl          3.2.6
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleLPC          1.6.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f8
com.apple.driver.AppleBacklight          170.2.3
com.apple.driver.AppleUpstreamUserClient          3.5.10
com.apple.driver.AppleMCCSControl          1.0.33
com.apple.kext.AMDFramebuffer          8.0.0
com.apple.AMDRadeonAccelerator          1.0.0
com.apple.driver.AppleIntelHD3000Graphics          8.0.0
com.apple.driver.AppleIntelSNBGraphicsFB          8.0.0
com.apple.driver.AppleIRController          320.15
com.apple.iokit.SCSITaskUserClient          3.5.1
com.apple.driver.AppleUSBCardReader          3.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.2.1
com.apple.driver.AppleUSBHub          5.1.6
com.apple.driver.AirPort.Atheros40          600.70.23
com.apple.driver.AppleFWOHCI          4.9.5
com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3
com.apple.driver.AppleAHCIPort          2.4.0
com.apple.driver.AppleUSBEHCI          5.1.5
com.apple.driver.AppleEFINVRAM          1.6.1
com.apple.driver.AppleACPIButtons          1.6
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.7
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.6
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2
com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
com.apple.driver.IOBluetoothHIDDriver          4.0.9f8
com.apple.driver.AppleMultitouchDriver          235.27
com.apple.iokit.IOSerialFamily          10.0.6
com.apple.kext.triggers          1.0
com.apple.driver.DspFuncLib          2.3.0f2
com.apple.iokit.IOAudioFamily          1.8.9fc9
com.apple.kext.OSvKernDSPLib          1.6
com.apple.iokit.IOSurface          86.0.2
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.iokit.IOBluetoothFamily          4.0.9f8
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.2.0d16
com.apple.driver.AppleThunderboltEDMSink          1.1.8
com.apple.driver.AppleThunderboltEDMSource          1.1.8
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f8
com.apple.driver.AppleHDAController          2.3.0f2
com.apple.iokit.IOHDAFamily          2.3.0f2
com.apple.driver.AppleSMC          3.1.3d11
com.apple.driver.AppleGraphicsControl          3.2.6
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.iokit.IOAcceleratorFamily          19.0.26
com.apple.kext.AMD6000Controller          8.0.0
com.apple.kext.AMDSupport          8.0.0
com.apple.iokit.IONDRVSupport          2.3.4
com.apple.iokit.IOGraphicsFamily          2.3.4
com.apple.driver.AppleThunderboltDPOutAdapter          1.8.5
com.apple.driver.AppleThunderboltDPInAdapter          1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOUSBHIDDriver          5.0.0
com.apple.iokit.IOAHCISerialATAPI          2.5.0
com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1
com.apple.iokit.IOUSBMassStorageClass          3.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
com.apple.driver.AppleUSBMergeNub          5.1.5
com.apple.driver.AppleUSBComposite          5.0.0
com.apple.driver.AppleThunderboltNHI          1.6.0
com.apple.iokit.IOThunderboltFamily          2.0.3
com.apple.iokit.IOUSBUserClient          5.0.0
com.apple.iokit.IO80211Family          500.15
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IOEthernetAVBController          1.0.2b1
com.apple.iokit.IONetworkingFamily          3.0
com.apple.iokit.IOAHCIFamily          2.2.0
com.apple.iokit.IOUSBFamily          5.1.6
com.apple.driver.AppleEFIRuntime          1.6.1
com.apple.iokit.IOHIDFamily          1.8.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          344
com.apple.iokit.IOStorageFamily          1.8
com.apple.driver.AppleKeyStore          28.18
com.apple.driver.AppleACPIPlatform          1.6
com.apple.iokit.IOPCIFamily          2.7
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0

If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
This procedure is a diagnostic test. It makes no changes to your data.
Please triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CSeq 'n Cause: -' | tail | awk '/:/{$4=""; print}' | pbcopy
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
Wait for a new line ending in a dollar sign (“$”) to appear below what you entered.
The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.

Since I installed Mountain Lion, my iMac has shut down after 15-20 minutes. I have adjusted screen saver, shut down time, and sleep after. Nothing seems to help, any ideas?

Since I installed Mountain Lion, my iMac has shut down after 15-20 minutes. I have adjusted screen saver, shut down time, and sleep after. Nothing seems to help, any ideas?

As old as your iMac is, have you cleaned out the dust? Dust buildup can lead to over heating issues. Remove any and all things plugged into it including the power cord, Remove the RAM access grille. Vacuum all openings starting with the RAM access area (air intake). Vacuum all ports and plugs, DVD slot and the opening across the top of the rear of the body. Blow compressed air through all your openings and vacuum again to remove any dust you loosend. Reinstall the RAM grille. Plug in the keyboard and mouse if not blue tooth. Insert power cord...
You are now in a perfect position to do a
SMC RESET
http://support.apple.com/kb/HT3964
Shut down the computer.
Unplug the computer's power cord and ALL peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer.
It is the 5 second timing that initiates the reset.
Here is a link to a Widget to monitor your temps and other operations:
http://islayer.com/apps/istatpro/

TS1702 App Trailers has shut down my account "suspended it" for months and they will not give me an answer as to why, I have sent them several emails and they never respond

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