TS1702 apple ID problem on app store updates...

i cannot update iMovie and iPhoto. it says you have to use the ID when you bought your mac. but mine is the first apple ID on this one. does anyone met this before.

Restore the iPod to factory settings/new iPod. That persons did not have the rights/licence to give the media to you.

Similar Messages

  • HT5622 how do I remove an unwanted apple id from my app store updates

    My app store has added a new app to update, unfortunately the ID required is not mine.
    I  dont have this app installed.
    Can anyone show me how to remove this update from my app store

    App store menu > Store > Sign out to remove the apple ID.
    However the program itself may trigger the update notification. You need to uninstall the program corresponding to the update.
    That should stop it.

  • Apple Id problems on App Store help! :( iPhone 4S iOS 6

    Basically I want to purchase and update apps on my phone, apple keeps asking for an old ID I no longer have access too as its my *** of an ex ID changed the password to be spiteful.
    Why does apple keep asking for the old accounts password!? In settings I have put my Id on their so should be no excuse I've attached photos to help explain it better.
    http://db.tt/FXO9IgLB
    http://db.tt/RZQE3Nsj

    Hi lucy,
    For updates, if the apps were purchased under that other ID, then you are out of luck. Apps are forever tied to the AppleID they were purchased with.
    For purchasing new apps, however, if it is asking for the old ID, then you probably have the old id signed on in the iTunes and Apps store. Go to Settings>iTunes & Apps Store and see what AppleID is showing. If it is the old one, tap on it, and sign it out. Then sign in with your own AppleID.
    Cheers,
    GB

  • Mac app store updating problem, mac app store updating problem

    got this a week or 2 ago. its an update for my hp printer software
    but when i click the update button, it gives me this message
    i tried shutting off my comp a few times and there is absolutely no other update going on in the update panel, so the message doesnt even make sense.
    please help. my printer is important for my office work.

    Can't tell where you are located but it may be worth checking it out with the HP site.  
    Here is the UK one, most other country's have sites.
    HP - United Kingdom | Laptop Computers, Desktops , Printers, Servers and more

  • App Store update problem: updates do not install

    Hello,
    since some weeks I have the following problem: In App Store -> updates an available update is shown. Then I click the update button, but it does not install:
    - at some apps there is a little black&white + sign in the top left corner of the update button. When I press the update button nothing happens.
    - at some apps the update button changes to a green install button. Once I click on the install button it changes back to the update button.
    I can bypass this problem by using the search function, find the app that offers an update and click on install there. It installs correctly and the update is no longer displayed. But when there are several updates available at the same time this is an annoying procedure.
    I can also buy other apps I have not yet installed without problems.
    My iPhone is a 2G with the latest OS 3.1.3.
    Thanks for your help

    Strohmann01 wrote:
    https://discussions.apple.com/message/13043919#13043919
    Now I learnt that Apple doesn't like customers that use the same Apple product for a longer time. "Please throw away once we have the next iPhone".
    Since no one actually said that, let alone the fact that Apple wasn't participating, that statement is nonsense. 
    If you haven't grasped the concept that apps become obsolete with the never ending updates of hardware and operating systems, you're truly naive.  This is true with all computer, smartphone, and software manufacturers. All things can't be supported forever.

  • I see lots of people asking questions about the "white screen" app store update failure. I see no answers from Apple about this...What is the problem, and what is the solution?

    I see lots of people asking questions about the "white screen" app store update failure. I see no answers from Apple about this...What is the problem, and what is the solution?

    It's a problem that Apple is having with their App updating system.  The best solution is to be patient, and wait for Apple to solve their systemic problem.

  • HT204152 I am unable to update my App  store Updations. the reason being billing problem asking to update payment method.many times i updated my credit card details but refusing from the system .how can i update my app store updations like  Face book etc.

    I am unable to update my App  store Updations. the reason being billing problem asking to update payment method.Many a  times i updated my credit card details but refusing from the system .how can i update my app store updations like  Face book etc....Using ! phone 6plus  .IOS8.3

    What do you mean by 'refusing from the system', if you are getting an error message then what does it say ?
    For a credit card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is and if you are getting a 'declined' message then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If when trying to download you are getting a message about a 'problem with a previous purchase' then that implies that iTunes wasn't able to collect the money for your last purchase. If that is the case then you won't be able to download anything else (including app updates) until you've paid off what you owe : Pay an unpaid balance in the iTunes Store - Apple Support
    If you aren't getting the 'problem with a previous purchase' message then try logging into your account (not when trying to download something) and see if you get the 'none' option so that you can remove the card's details and be able to download updates to your apps : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

  • How can I fix the problem in my iPhone 4s where the app store updates screen is blank?

    I have a problem with the apps store updates in my iPhone 4S.  It doesn't display the updates, it's just a blank white screen.  I tried hardstarting my phone a number of times, holding the home button at startup when the apple logo appears until it dissapears but the problem still persists.  Can anyone show me how to resolve this problem?
    Many thanks!

    anthonyramos wrote:
    It will be 50 degrees out and it will see its 2 degrees or 3 degrees.
    It is perfectly accurate.. it is simply not showing 50 degrees because you have it set to Celcius.
    Change it to Farenheit and it will display what you are accustomed to.

  • Is there a known issue with the apple app store update page for th ipad?

    Is anyone else getting the ipad app store update page problems?
    When i go to that page on my ipad i get an error " cannot connect to itunes store " but im allowed to still browse the store. Just cant update my items through he update page..... I do have full bars on my wifi :)

    I'm not sure that either of these will work, but you can give them a try.
    Sign out of your account, restart the iPad and then sign in again.
    Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>Store>Sign in and then try to update again.
    You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
    Here is the Apple help article for more advanced iTunes Store troubleshooting steps. You might want to look at this.
    http://support.apple.com/kb/TS3297
    I don't think that this will be the issue - but it can't hurt to look and make sure.
    Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first.

  • App Store-updating app, null message problem!

    Update App Problem
    Hi All
    I have been havng trouble updating the 1Password app for a couple of days now and keep getting this message:
    "There was an error in the App Store. Please try again later. (null)"
    Does anyone know how to fix this?
    I am using OS Mavericks 10.9.2
    Thank You

    http://www.apple.com/support/mac/app-store/contact/

  • Mac App Store update: right Apple ID but wrong user account

    My Mac App Store updates get associated to the wrong user account but the correct Apple ID.
    I live in Germany and have an iMac and a MacBook Pro, both purchased under Snow Leopard and now running Lion 10.7.2. Just after upgrading to Lion I "purchased" a free App (BibleReader 5.0.0). This morning I logged into my wife's user account on the MacBook Pro, and the App Store icon flagged an update. I switched to my user account and was surprised to see that the update wasn't flagged there. By listing my purchases I did suceed in finding an "update" button for BibleReader, but pressing it resulted in a (German) error message whch translates as "An update is available for another account. Please log in with the account you used to purchase the App". But that is what I had just done.
    Intrigued I went back to my wife's user account. By logging onto the Mac App Store with my Apple ID from my wife's user account I did manage to update the app. Later at work I got the same error message on the iMac. But this time the only other user account on the machine belongs to Computing Services: I don't have their password and I ought not to use admin rights to gain access to their account. So I can't perform the upgrade on the iMac.
    All family iTunes / App Store purchases are via my main Apple ID. My wife's user account on the MacBook Pro only exists so that I can manually synchronise our iCloud address books (she has an iPad).
    Any ideas?

    Welcome to the Apple Support Communities
    All the applications you purchase on the App Store are registered to your Apple ID, so you have to use your Apple ID to update them, or you have to purchase those applications again using the Apple ID they are using on that computer, so they will be able to update them

  • App store update shows I can't update an app since my Apple ID is not associated with my account on Yosemite

    App store update shows I can't update an app since my Apple ID is not associated with my account on Yosemite. How can I just force it to allow me to RE-BUY the app again since I don't even have it to update, but I want it?
    Currently, I even though I don't have the app, I am not given the option to buy, only to "update", and when I click on that it either hangs or it complains that it can't since my Apple ID is not associated with my account.

    And it was your wife's Apple ID that was used to download and install the Yosemite you are using on this computer? If so then I suggest you need to contact Apple to get his straightened out.
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes
    international calling numbers..
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

  • I am using Iphone 4s. In App Store Update, this page is not getting loaded in my iphone. Blank screen is showing up, rest all pages are getting open. Please tell me the problem and solutions.

    Hi,
    My Name is Pranav.
    I am using i phone 4-s.
    In my iphone when i go to app store > Updates, system showing me 10 updates but when i try to open this page, page is not getting open. Loader came up and then white blank screen is visible. Rest all Featured, Top Charts Genius and Search are working fine but updates page is not getting open.
    Guys please help me out to sort this problem.
    Thanks,
    Pranav
    [email protected]    
    +91-8460366331

    Looks O.K. to me Opens correctly in Firefox and Opera as a log-in page for Killer Content - Win7x64 Fx5.
    I can't see any oddities in your plug-ins. It never hurts to clear any relevant cookies and your cache.
    You could see how it goes in Safe Mode - Hold Shift key down as you double click on the Firefox icon>ignore the page that opens and continue. If the page opens you probably have a problem with extensions or themes and you should work through this -
    https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
    A lot of things have been updated as well as Firefox and you could have a culprit or conflict. Next, if there is no improvement you could try disabling third party toolbars, and you should report back at this stage or if there has been early success.
    Someone may come by with a more specific remedy.

  • How can I get Apple Remote Desktop to disappear from my App Store updates list?

    My Apple Remote Desktop software shows up in my App Store updates list.  But I have already updated it to version 3.6.1 and it shows as "Installed".  It is greyed out and will not go away.  Any ideas on how to make it disappear is most appreciated. 

    All the suggestions I have read have not worked for me.
    But you can try:
    Running Software Update from the Apple Menu
    Logging in to the Mac App Store with the account that purchased ARD
    Deleting various Apple Store .plist files
    NB I haven't tried removind ARD and reinstalling.

  • How can I edit my apple ID in the app store the enable update some applications because it not my own that is showing

    How can I edit my apple ID in the app store the enable update some applications because it not my own that is showing

    It sounds like some apps were purchased using another Apple ID.
    ALL purchases are permanently associated with whatever Apple ID was used to originally obtain them.  Apps can not be updated without knowledge of that ID and, more importantly, its password.  Apple IDs can not be merged and purchases can not be transferred from one ID to another.

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