TS1702 Can I use my iTunes balance to purchase in-app purchases?

I just bought a 15 dollars iTunes card, to use it to avoid using cards, in the game Defenders of Texel, but says that the purchase cannot be completed and to contact support. What I should do?

Carlos 93 wrote:
I just bought a 15 dollars iTunes card, to use it to avoid using cards, in the game ...
It should also be noted that Some In-App Purchases require a Credit Card.

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