TS1702 Cannot connect to iTunes to update Apps

When updating Apps and using current iTunes password, receiving message, Cannot connect to ITunes - p,ease tell me why?

Here also!  I tried buying an app a few minutes ago and error message says " cannot connect to iTunes store"

Similar Messages

  • I cannot connect to iTunes or the App Store ! What can I do?

    I cannot connect to iTunes & the App Store ! I've tried powering off several times . Once I go the
    iTunes Store , but still cannot access the App Store. Now I cannot access either one

    I have solved my own problem . It seems that I had added my mobile # to my with friends network & when I removed it all issues were solved! Don't understand but everything is back to normal ! Go figure something that simple!

  • I cannot connect to ITunes after updating to IOS 7.0.2,cannot update my apps nor download new apps. When I tap the quick test for IOS diagnostics it says it cannot verify the ticket number.

    After updating to IOS 7.0.2 in my Ipad mini I cannot update my apps nor download new apps . It says "cannot connect to ITunes. " it's been almost 3 wks now. I have tried resetting it  and trying other options like changing the DNS to just 8.8.8 etc but to no avail. I try to run the IOS diagnostics but it couldn't verify my ticket number. Everytime I open my mail it cannot identify server identity " Apple.imap.yahoo.com." But I just clicked "continue" anyway so I could get my mail.

    (A) Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.
    (B) Reset all settings
    Settings>General>Reset>Reset all settings
    Note: Data will not be affected but settings will be reset.

  • Cannot connect to iTunes store for app.update

    Un able to update app.due to cannot connect to iTunes store.
    I have a good wifi plus 3G connection .
    Thank you

    Usually it's because you are not connecting to the internet via wifi.
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
     Cheers, Tom

  • My iPhone wont connect to iTunes to update apps

    My iPhone 4S is recognised in iTunes when I plug it into my computer (it backs up& syncs), but when I try to update the apps on my phone or try to buy a ring tone the message 'cannot connect to iTunes' comes up on my phone. Ive tried going in settings & turning the date off automatic & changing the date to a year ahead but that didn't work (this was what a lot of people with the same problem seemed to do & it seemed to work).

    Device Not Recognised
    For PC  >  http://support.apple.com/kb/TS1538
    For Mac  >  http://support.apple.com/kb/ts1591

  • Cannot connect to itunes since update to ios6

    I upgraded to ios 6 and have read through all the issues everyone is having just like mine, however I have more issues.
    as my subject says I cannot connect to itunes, I have tired the jump ahead a year, and it loaded the featured and genius and charts, but i can not see my purchased or updates.
    in Safari there are a number of sites that will not load such as barnes and noble.  I had the nook app on my ipad 2 and was reading a book when suddenly it quit and the book flat out dissapeared. i decided to reinstall that but I can not get back into barnes and noble or onto the itunes to reinstall the app to see if it can work.  at this point my ipad 2 is currently a nice paper wieght and could soon become a frisbie.  I want it to work, or I want to go back a step.  I need to upgrade my Imac to the newest one, because currently i cant upgrade the apps i have there, and quite frankly im afraid that it will be yet another headache with things not working.  I love apple but this is getting to be to much.  it was supposed to be less of a headache than pc. (right?)
    Does anyone have any suggestions as to what I can do, other than what has already been written,
    I also did the reset.
    I forgot my network and reset it.
    one of my mail apps is not updating, i got rid of that, brought it back and its still not working
    my wifi is perfect. i just need help.
    thank you

    Go to Settings -> WiFi
    Touch the blue arrow to the right of your network name. This will bring up the network details.
    To the value in the DNS field add the text: ,8.8.8.8
    If you are using DHCP this action may need to be redone if a new IP address is assigned.
    Note that this should not be necessary. The value in this field should be the Local network address of your router - something like 192.168.1.1. Normally your router should pass any DNS requests to the DNS server your ISP provides. If you are having DNS problems your ISP should correct this.
    FYI a DNS server translates symbolic network addresses like www.apple.com to numeric IP addresses. You can see that if this isn't working correctly that you will have problems getting to anywhere on the Internet.

  • Cannot connect to iTunes for updates

    For the past 2 days, I have been unable to update my apps on my iPhone 4S running 5.1.1. The entire app store works fine except when I select the "Updates" tab, I get a "Cannot connect to iTunes store" message only when I select the "Updates" tab. I can still search for and download new apps. If I know an app has an update, I can search for it and download it individually and download it successfully, but I cannot view app updates via the tab. I have already tried:
    1. Force closing the app
    2. Reboot
    3. Logging out, rebooting, logging back in
    4. Changing the date
    The last option was taken from this thread (https://discussions.apple.com/message/19372146#19372146) which had a similar issue for an iPad, however, none of those suggestions worked.
    Any suggestions greatly appreciated.

    Same issue here. I've tried literally everything including all the steps (except #6) here: http://hints.binaryage.com/cannot-connect-to-itunes-store-on-iphone/
    Surely this is an Apple bug. Anyone have any other ideas of how to get this to work?
    Again, this only occurs when attempting to view updates in the App Store. Everything else works as @cpels7 mentioned above.

  • TS1702 Cannot connect to iTunes Store.

    I can connect to the app store, but when there is an app update and I try to update any app, up comes a message saying... Cannot connect to iTunes Store... Any idea's please?

    If the date & time switch didn't work, try altering your DNS server settings - like so:
    – Go to the Settings app and tap on the Wi-Fi section in the left sidebar
    – Then look at the ‘Choose a Network’ section in the main right-hand side area of the page and look for the network name that has a check mark next to it and rendered in blue text – the WiFi network you are currently using
    – Tap on the blue arrow at the right-hand side of the listing for that network.
    – On the next screen you’ll see a section labeled ‘IP Address’ with three large buttons below it. Make sure the DHCP button is selected. Below that you’ll see fields for IP Address, Subnet Mask, and others. Tap on the DNS field (the fourth one down).
    – This will bring up the iPad’s on-screen keyboard and place the cursor at the end of the IP address for the DNS server currently being used by the iPad. Backspace until all the numbers for that address are gone. Then type this in:
    8.8.8.8
    Please note the periods after the first three 8s. You can also use 8.8.4.4 – both are valid addresses for Google’s DNS servers.

  • I have an iPhone 4S I can not connect to iTunes to update apps?

    I have an iPhone 4S I can not connect to iTunes to update apps

    I have this issue, too. It seems that nobody has come up with a solution. My wife's ipad2 works fine. I have an iPad 1

  • TS1702 Cannot connect to iTunes message

    When I try to update an app or download a song fom itunes download begins then cannot connect message appears. Why?

    Do the other tabs in the App Store app work ? If so then try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if it then works.
    If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and changing the date to a few months (or maybe a year or two) in the future and then re-trying

  • Cannot connect to itunes after update , please fix it asap !!!

    my account cannot connect to apps store since i update to ios8.2 .
    pls fix it asap !!!

    As has been reported in numerous posts in these forums it's a widespread problem, which doesn't appear to be related to any security or other updates. Evidently there is an issue with Apple's servers and it's a question of waiting for them to fix it.

  • TS1368 I cannot connect to iTunes to update

    I have 17 apps to update and cannot connect to iTunes

    The same is happening to my iPad, can't do updates on my apps. All apps are just frozen. It was updating ok before the i updated it to iOS 6.

  • IPhone locked and cannot connect to iTunes after update

    When I plugged in my iPhone to my desktop, it told me that I could download a new version of iTunes. I did, and then I got an error message while downloading (I didn't record the error message like a dummy). Now, I am left with the icons to connect to iTunes on my phone's screen. The only problem is that I can't connect to iTunes anymore. I can't use my phone, and I can't connect even though I just connected before trying to download the new version of iTunes.
    I've tried restarting my computer and the phone. I have also plugged in and pulled out my iPhone's connection as well as restarting iTunes to no avail. I don't want to download a new version of iTunes since I have playlists that I have worked a good deal on.
    Is there anything else I can do?

    Ok, I tried to restore it on another computer with iTuens. I saw that that computer said it could not restore my phone because of error code 13. I'm looking into that now.

  • TS1702 Cannot connect to iTunes

    Whenever I try to download an app on my new iPad , under the app it says "waiting" and after a few minutes it says unable to connect to iTunes

    Check iTunes and see if you have a pending or stalled download in there. If you do, finish that download or delete it if you can. If you can't finish or delete the download on the iPad, do it in iTunes on your computer and then sync the iPad. Then go back to the apps and see if they will download.
    If that doesn't work or if that was not the problem, go to Settings>Store >Apple ID, tap your ID and sign out. Then reboot the iPad, Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Then go back to Settings>Store>Sign in and sign in again and see if the apps will download or update.

  • Cannot connect to iTunes since updated to new version

    I have been unable to get into the itunes store to buy a few things for the ipod. I have updated to the new itunes and nothing. I have no timeout warnings or anything like that, it is saying
    One Moment Please.
    Connecting to the iTunes Store.
    Loading
    We are unable to find iTunes on your computer.
    If iTunes doesn't open, click the iTunes application icon in your Dock or Windows Task Bar.
    I try clicking on the icon for itunes and nothing aswell. It will not even open up via the icon.
    Any suggestion?

    Go to Settings -> WiFi
    Touch the blue arrow to the right of your network name. This will bring up the network details.
    To the value in the DNS field add the text: ,8.8.8.8
    If you are using DHCP this action may need to be redone if a new IP address is assigned.
    Note that this should not be necessary. The value in this field should be the Local network address of your router - something like 192.168.1.1. Normally your router should pass any DNS requests to the DNS server your ISP provides. If you are having DNS problems your ISP should correct this.
    FYI a DNS server translates symbolic network addresses like www.apple.com to numeric IP addresses. You can see that if this isn't working correctly that you will have problems getting to anywhere on the Internet.

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