TS1702 changed credit card and now I can't purchase anything

I changed my debit card to another one and now everytime I try to purchase anything it says to contact support, and all I get is stupid emails that DO NOT HELP ME AT ALL, how do I fix this how do I get someone to talk to

Do you get any error messages when trying to make a purchase?

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HT201304 I changed my credit card and now I can't purchase

I changed my credit card number now I can't purchase

Do you get any error messages when trying to make a purchase?

I forgot my security questions to my iTunes account. And now i can't purchase anything on my device. Please help

I forgot my security questions to my iTunes account. And now i can't purchase anything on my device. Please help

Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

HT3702 My nieces were playing with my phone and downloaded a ton of stuff to my credit card and now I can't get apps free apps or even remove my card I need some one to contact me

My nieces wre playing with my phone and downloaded a bunch of music and now I can't even download free apps or remove my credit card and when I go to payment options where you would remove a credit card it won't give me the option none to select to where I could remove my card
<E-mail Edited by Host>

Welcome to the Apple Community.
I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History

I got a new card and now I can't purchase any gems for monopoly bingo, I get a message my purchase can't be completed contact support for help

I Have a new card and I'm trying to purchase gems for monopoly bingo, but I get a message that my purchase can't be completed to contact support for help

Click here and ask the iTunes Store staff for assistance.
(124907)

My iPod touch is not accepting credit card and now I can't download apps.

My iPod touch says I have to "contact iTunes support to complete the transaction" for the credit card. :'( PLEASE HELP!!!!!

Go to iTunes on your mac or pc and check your credit card information under my account. Verify that everything is ok. Then try to purchase again

It keeps declining credit card and now I can't update my free apps

How do I go back to data charging to my phone bill

Go to settings on your device then select app store. If you tap on the email that is shown it will give you an option to view your apple ID. When you are viewing your apple ID, tap on payment method and it will show a list of credit card options. The one at the bottom should say none. If you then tap none for payment options the credit card will not be connected. If you go on to the app store again you should be able to download free apps with out any issues.
Hope this helped!

I changed my password and now I can't download anything

I was prompted to update my password when I tried to download a soBG, and after updating it (and changing my credit card info since my card was almost expired,) I can't download any songs or make an app updates. When I put in my password it just thinks for a minute and goes back to the beginning. No error message saying incorrect password or anything (since it should be the correct password!) I don't know what to do. And this is on both my ipad2 and my iPhone 5. Help!

Under settings, go to iTunes & App Store - logout of the old account and enter the new account and password.

I changed my email on my Apple ID and now I can't purchase anything from iTunes or the app store. How do I fix that?

I changed the email on my Apple ID and now my password won't work and I can't get anything from iTunes or the App store.

Try logging out of your account on the iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if it then works.

My account balance was deleted and now I can't purchase anything from the iTunes Store

I redeemed a $100 gift card about a month ago, used barely any of it and now the balance has been deleted from my account. I added another $40 in gift cards today and still cannot purchase anything from the iTunes Store. A red message pops us telling me to contact iTunes Support. How can I:
1) Recover my account balance?
2) Make a purchase?

Try logging out of your account on the iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if it then works.

How come I can't download any free apps or update any app? I used a pre paid card and now I can't do anything.

I used a pre paid card in the App Store. Now when I go to down load updates or free apps it says there was a problem with my last perchase.

You'll have to contact the itunes store then.
choose itunes, then itunes store
https://expresslane.apple.com/GetproductgroupList.action

I forgot the answer to my security questions and now I can't purchase anything. Is there a way to change the answers?

So is there any way I can fix it? Thank you.

You can reset your security answers from 'Manage your account'
Apple - My Apple ID

HT4009 I am trying to purchase in a app and it will not let me. I have just changed my credit card details now I can buy in my apps. I have purchased from App Store with no problem . Please help

I am trying to purchase in a app and it will not let me. I have just changed my credit card details now I can buy in my apps. I have purchased from App Store with no problem . Please help

Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html

I have always paid for apps with a credit card and now need to use an app store card but I can't get past the point where it keeps wanting my credit card updated. And can't used the app card number. Any advice???

I have always paid for apps with a credit card and now need to use an app store card but I can't get past the point where it keeps wanting my credit card updated. And can't used the app card number. Any advice???

I do NOT like using my credit card if I don't have to, and I went out of my way to go buy an Apple gift card, which I successfully redeemed into my Apple account. However, when I use the Apple "Cards" app, it will not let me use anything other than my credit card. I tried purchasing a card, hopefulling it would come out of my Apple store balance, but no such luck -- it came out of my credit card.
Apple is becoming more like Microsoft every day.

HT4009 I let a child use my iPod and she purchased a lot of doeses for idoser and I did not have the money on my card. Now I can't download anything at all without using a new credit card or paying for it. How do I cancel it

I let a child use my iPod and she purchased a lot of doeses for idoser and I did not have the money on my card. Now I can't download anything at all without using a new credit card or paying for it. How do I cancel it

First, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your iPod. You may also want to turn off the ability to install apps, to prevent purchases in case the child gets hold of your iTunes Store account information, and set the password to be required immediately. For more information, see:
http://support.apple.com/kb/HT4213
As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
They're usually pretty lenient in the case of inadvertent purchases by children. No guarantees, though, just as if your child was in a store and ate a bunch of food (in other words, something that can't just be returned).
Good luck.

TS1702 changed credit card and now I can't purchase anything

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