TS1702 Despite troubleshooting, Facebook App crashes after sync

I use Facebook to keep up with my far-away grandkids, and am really at a loss here - I have gone through all the troubleshooting steps recommended by Apple AND Facebook, yet after syncing with my computer (Mac OSX version 10.5.8) the Facebook app still wont open on my iPad. I'm at a loss, and there's no Genius Bar nearby! Please help me out?
The icon is visible and when I click on it, the screen looks like it's going to open for about one second, then it reverts to my home screen. I have restarted, uninstalled and reinstalled from the device and deleted/reinstalled from iTunes from my computer, then synced back onto the iPad and still it closes immediately. All apps and operating system are up to date on the iPad.
Thank you so much for considering helping me out!
Grandma in Arkansas

The facebook app is buggy at best. Have you tried other third party apps? I have Facely and it works, and I know there are others. You can also access facebook via safari. Just type www.facebook.com into a safari window and sign in. You can also access the facebook mobile site m.facebook.com
I know facebook has been changing some things and it's possible that their changes have messed up how the app interacts with the site. Usually the best thing to do is find a work around until they fix things since there's really nothing you can do.

Similar Messages

Facebook app crashes on iphone 5

I have a new iPhone 5, activated last week. The Facebook app crashes after about 10 seconds everytime I login on my account. I have uninstalled and reinstalled more times that I can count, I have deleted and added back using iTunes, I have changed my Facebook password, I have rebooted the phone numerous times, I have deleted and added back accounts, I have spent hours with Verizon and Apple techs, not to mention techs where I purchased the phone, I have reported the problem to Facebook numerous times (but, of course, they have not responded0, and I even (on Verizon's advice) returned and exchanged the phone for a new one. Upon activation of the new phone, the facebook app crashed immediately. Last night a tech suggested I logout of my account and log back in using a different account. I did this with two different Facebook accounts and they both worked perfectly. When I logged out and logged back in on my account, it crashed. I have mirrored the account settings on one of the Facebook accounts that worked and that did not help. ANY advice would be appreciated. Is it a bad setting in my Facebook account? Should I do a hard reset of the phone? Should I deactivate my Facebook account and reactivate? Please help.

Hi Dman58938,
If you are having issues with the Facebook app on your iPhone, you may find the following article helpful:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Regards,
- Brenden

TS1702 My problem started after installing smartsync which is supposed to sync my phone with the profilepage photos of my friends in facebook. All my apps crash after using them for awhile. I have remove the smartsync app but my phone still behaves the sa

My problem started after installing "smartsync app" which is supposed to sync my phone with the profilepage photos of my friends in facebook. All my apps crashed after using them for awhile.While using my apps, they will black out after a little while and the phone returns to the starting page. I have removed the smartsync app but my phone still behaves the same way. At the same time the dates that accompany my messages changed to another language. How can these be rectified?

Eek. Sounds like something in the app caused some serious software issues. You can try a hard reset, but I'd imagine you're probably going to have to do an iTunes restore to get it running right again.

Facebook app crashes as soon as i open it on my iphone.What to do tried reinstalling still the same. What to do??? I am using iphone5

My facebook app crashes as i open it. I ave rebootes the system on my iphone still no use. I also uninstalled the app and put a new one but its the same. Please advice . Using iphone 5 Nd ios7.0.3

doesn't matter what iphone you have, the issue isn't your phone, but with facebook, either contact the app devloper or look at their support site to troubleshoot. Or leave them a review stating your issue.

Using iPhone 3G ,Version 4.2.1,Modem Firmware 06.15.00, In this phone i was using Facebook upgraded app and Smart Sync App. Suddenly my sisiter reset all setings and now I can't use the upgraded facebook app, for smart sync is asking for IOS 4.3,Need help

Using iPhone 3G ,Version 4.2.1,Modem Firmware 06.15.00, In this phone i was using Facebook upgraded app and Smart Sync App. Suddenly my sisiter reset all setings and now I can't use the upgraded facebook app, for smart sync is asking for IOS 4.3,Need help.

Thank you for the answers so far, but I'll make one correction: I said earlier that the Boston Globe website, boston.com, does not have a mobile site, and I would need to visit their regular website on my iPhone. Actually, I just found out that boston.com has a mobile site, so I'd obviously use that instead of the regular site. By doing that, I'd save a ton of data (I think). Does that change your answers?

Mail.app crashes after Tiger upgrade

Hey! I have had trouble with mail.app crashing after I upgraded to Tiger v 10.4.6
I have tried reinstalling Tiger since and have all the updates to 10.4.9
The mail.app still crashes even after repairing disk permissions and disk...
Please, if anyone can decode this, help!
Thanks!
Lacey
Date/Time: 2007-06-04 17:31:46.356 -0500
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [91]
Version: 2.1 (752)
Build Version: 22
Project Name: MailViewer
Source Version: 7520000
PID: 351
Thread: 1
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0xc6a3b3ac
Thread 0:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.HIToolbox 0x93298b20 RunCurrentEventLoopInMode + 264
5 com.apple.HIToolbox 0x932981b4 ReceiveNextEventCommon + 380
6 com.apple.HIToolbox 0x93298020 BlockUntilNextEventMatchingListInMode + 96
7 com.apple.AppKit 0x9377dae4 _DPSNextEvent + 384
8 com.apple.AppKit 0x9377d7a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
9 com.apple.AppKit 0x93779cec -[NSApplication run] + 472
10 com.apple.AppKit 0x9386a87c NSApplicationMain + 452
11 com.apple.mail 0x000871d8 0x1000 + 549336
12 com.apple.mail 0x00087080 0x1000 + 548992
Thread 1 Crashed:
0 ...entSemanticMappingFramework 0x97612a08 LSMMapCounter::LSMMapCounter[unified](LSMReadFileDesc*, LSMWordTable*, long) + 1088
1 ...entSemanticMappingFramework 0x97617184 LSMTrainingMap::LSMTrainingMap[unified](__LSMMap*, __CFURL const*, long) + 200
2 ...entSemanticMappingFramework 0x976167fc LSMMapLoadWithOptions + 212
3 com.apple.MessageFramework 0x9a35f8ac JunkMailGlobalMap + 148
4 com.apple.MessageFramework 0x9a3b860c MFJunkMailLevelForString + 48
5 com.apple.MessageFramework 0x9a31614c -[MessageCriterion _evaluateJunkMailCriterion:] + 968
6 com.apple.MessageFramework 0x9a313c0c -[MessageCriterion doesMessageSatisfyCriterion:] + 368
7 com.apple.MessageFramework 0x9a313888 -[MessageRule doesMessageSatisfyCriteria:] + 160
8 com.apple.MessageFramework 0x9a3135a0 +[MessageRouter putRulesThatWantsToHandleMessage:intoArray:colorRulesOnly:] + 444
9 com.apple.MessageFramework 0x9a31335c +[MessageRouter colorForMessage:highlightTextUsingColor:] + 96
10 com.apple.MessageFramework 0x9a2fe36c -[MessageStore(MessageFrameworkOnly) updateMessages:updateColor:updateNumberOfAttachments:] + 592
11 com.apple.MessageFramework 0x9a2f20b4 -[LibraryStore openSynchronouslyUpdatingMetadata:] + 448
12 libobjc.A.dylib 0x90a461f4 objc_msgSendv + 180
13 com.apple.Foundation 0x92bdcc94 -[NSInvocation invoke] + 944
14 com.apple.MessageFramework 0x9a2e8800 -[MonitoredInvocation invoke] + 144
15 com.apple.MessageFramework 0x9a2f1e80 -[InvocationQueue _drainQueue] + 416
16 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
17 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x90055468 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900552c4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c605d4 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c604f0 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a2f1d90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x90055468 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900552c4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c605d4 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c604f0 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a2f1d90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c086a8 +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c097e8 +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92bf0170 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x92bf00a8 -[NSRunLoop run] + 76
6 com.apple.WebKit 0x95726e30 +[WebFileDatabase _syncLoop:] + 176
7 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 1 crashed with PPC Thread State 64:
srr0: 0x0000000097612a08 srr1: 0x000000000200d030 vrsave: 0x0000000000000000
cr: 0x24444224 xer: 0x0000000020000004 lr: 0x0000000097612990 ctr: 0x0000000090001748
r0: 0x00000000705bb0c0 r1: 0x00000000f0100e40 r2: 0x0000000005346000 r3: 0x00000000046a0520
r4: 0x00000000f0100eb0 r5: 0x00000000f0100ea0 r6: 0x0000000000000001 r7: 0x0000000000000000
r8: 0x0000000000000000 r9: 0x00000000f0100ea0 r10: 0x0000000000001000 r11: 0x00000000a0006208
r12: 0x0000000090001748 r13: 0x0000000000000001 r14: 0x000000000464b390 r15: 0x000000000461ab70
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x00000000aa2d33e4 r19: 0x00000000f0100ec4
r20: 0x0000000004664694 r21: 0x00000000046a0520 r22: 0x00000000f0100f60 r23: 0x0000000000000000
r24: 0x00000000f0100e80 r25: 0x0000000004664690 r26: 0x00000000705bd4eb r27: 0x0000000000000000
r28: 0x00000000046646bc r29: 0x00000000c16f53ac r30: 0x00000000f0100e40 r31: 0x00000000976170c4
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0x94547000 - 0x94597fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945a0000 - 0x945b4fff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x945f9000 - 0x9463efff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x946c5000 - 0x946e1fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x946f5000 - 0x94739fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9475d000 - 0x9476cfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94774000 - 0x94781fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947c7000 - 0x947e0fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94d8e000 - 0x94ebefff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94f50000 - 0x94f5ffff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94f67000 - 0x94f94fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94f9b000 - 0x94fabfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94faf000 - 0x94fdefff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94fee000 - 0x9500bfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95724000 - 0x957b2fff com.apple.WebKit 419 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x9580e000 - 0x958a4fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x958e1000 - 0x95bedfff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95d76000 - 0x95d9ffff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95da7000 - 0x95e23fff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x95fcb000 - 0x95ffdfff com.apple.PDFKit 1.0.3 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x96f7e000 - 0x96f9dfff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9760e000 - 0x97633fff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x980b7000 - 0x980c5fff com.apple.DMNotification 1.0.4 (37) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x982d6000 - 0x983a7fff com.apple.QuartzComposer 1.2.4 (32.22) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x98424000 - 0x98424fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9859d000 - 0x985b5fff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x98972000 - 0x989b5fff com.apple.ISSupport 1.1.2 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x989db000 - 0x98a02fff com.apple.DotMacSyncManager 1.0.4 (155) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x98b2c000 - 0x98b6ffff com.apple.PAPICommon 2.5 (131) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x9a2c2000 - 0x9a2cdfff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9a2d8000 - 0x9a431fff com.apple.MessageFramework 2.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/Message
Model: PowerBook6,5, BootROM 4.8.7f1, 1 processors, PowerPC G4 (1.1), 1.33 GHz, 512 MB
Graphics: ATI Mobility Radeon 9200, ATY,RV280M9+, AGP, 32 MB
Memory Module: DIMM0/BUILT-IN, 256 MB, built-in, built-in
Memory Module: DIMM1/J7, 256 MB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, V.92, Version 1.0
Network Service: AirPort, AirPort, en1
Parallel ATA Device: MATSHITADVD-R UJ-825
Parallel ATA Device: FUJITSU MHT2080AT, 74.53 GB
iBook G4 Mac OS X (10.4.9)

Hi laceydanielle.
It seems that the junk filter database has become corrupt. Try this:
1. Either shut down the Internet connection before opening Mail or take Mail offline immediately after opening it.
2. Reset the junk filter database (Preferences > Junk Mail > Reset).
3. Go online again. The problem should be fixed now.

IPad apps crash after installing iOS 4.2

After i installed iOS 4.2 almost any app crashes after a few minutes to the home screen and changes arent saved yet. Some apps handle it a bit longer, some crash right after a minute or so.
Any idea why or what to do?

Try the recommendations on page 170:
http://support.apple.com/manuals/#ipad

No 4G, Goggle location service and Amazon app crashes after 10/13 update.

No 4G , Google location service and Amazon app crashes after 10/13 update. I had no issues after the March update, but now sorry to have downloaded this one which was intended to "fix" issued encountered with the March update.

Epharoah,
No 4G? Apps crashing? This doesn't sound normal for any device. What make/model phone do you have? Please share details so we can assist further. Thanks.
ErinW_VZW
Follow us on Twitter @VZWSupport

EBay app crashes after scrolling

The eBay app crashes after I try to scroll down from the "Selling" list.
Anyone else?

Also, when I delete it from both the iPhone and iTunes "applications" and "Get App" again, it says I have already purchased it, and to download it again for free, press OK.
Where is the "plist" file that tells iTunes that this app exists when I have deleted it?

IPhone 4s with ios6 all apps crashing after opening

iPhone 4s with ios6 all apps crashing after opening. Yesterday my phone started to crash. Everytime i started whatsapp or others, it stars working at first than goes back main screen. Resetted the device by pushing home and lock buttons. Nothing happened. Tried to format and it's worked again. But i don't want to set my phone from beginning. When i restored from backups nothing happened. Only hard format fixed. what else can i do with this situation ?

@alperkilislioglu,
Try restoring it but set it up as a new iPhone this time. If that does not work then bring it to Apple.

Mail.app crashes after migrating

i migrated from MBP to new MBP retina with SSD . Since then Mail.app crashes after 10 seconds.
i tried:
clean cashes
repair permissions
empried Container in Lib
Prefs in Lib
nothing worked ,
deleted everydata related to mail and started with a naked mail....
didn´t work....
any possibillity to download mail.app again ? ?
Thanks
Alex

Problem solved !
Restart while holding cmd R (Oh i miss the apple logo here)
After OSX utilities shows up in the top menue bar click terminal
type : resetpassword
hit return
select your system HD
Type your old password
click reset
click reset home folder permissions & ACLs
wait until your mac is finished
close all windows and restart

I recently updated my iPhone to version 7.0.4. After that my facebook app crashes much often and the problem of freezing is also increased. How to solve that? Help!!

Most recently, I updated my iOS version to 7.0.4. After that, my facebook app often gets crashed and even though I re-install it, the problem persists. And also, the phone freezes much often. I am really afraid that my device is damaged or engulfed with bugs. How can I solve this? Help please!!

Time to update to iOS 7.0.6.

The Facebook app crashes every time I open it

Recently my Facebook app has been crashing a lot. At first it would only crash when I tried to load my news feed, but now it crashes after a few seconds every time I open it.

This morning the Facebook App will not finish updating in iTunes11 on a 10,1 iMac, Mavericks. Now it is unavailable.
iTunes Facebook Update download keeps telling me that: "the artwork is missing" whatever that is in an App for iMac, iPhone4 and iPad Air. I deleted the Facebook app from iTunes on the iMac, which resulted in all deletions as the other items were synced. I cannot download the Facebook App in the App Store just now at 1:23 AM Central. I think they have switched it unavailable for the time being.

My Facebook App crashes everytime I open it on my IPAD 2. How do you fix that?

I have reset my IPad 2 several times. Reloaded the most current IOS for the IPAD and Facebook. Facebook still crashes everytime I open it. I had the same problem on my Iphone 4 but reverted to the previous Facebook version and it works. I tried that on my Ipad but it doesn't work. Any one know how to fix this? Facebook won't respond at all when I submit the problem to them.

Here's a few things I try when an app misbehaves and crashes.
1. Quit the app and restart it like this: Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it wiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal. Then restart the app and see if it work like normal.
2. If the first suggestion did not work try quitting the app again but instead of restarting it right away, reset your device like this: Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. Ten restart the app and see if it works.
3. If neither of the previous suggestions worked I suggest deleting the app by tapping and holding on the app until it jiggles and displays a Rex X. Tap the X and confirm that you want to delete the app. Then reset your device. After the device has restarted go to the App Store and download Facebook again.
If all these fail you might just have to search for an alternative app until Facebook fixes the problem.

Cc desktop app crashs after language switch, cant be removed, cant be installed again

2nd big trouble after beeing in the c.cloud for some weeks now.. I haven't seen the Adobe.forums in all the years as a customer so often before as I did in the last weeks..
What did happen? I have swichted the language in the cc desktop app from German to English, because I need to download Photoshop in english.
During the download the app crashed. Now it is crashing immediately after launch. I can not uninstall it, the uninstaller crashs, I can not download/install a new version, this is crashing too.
System: OSX 10.9.4
This hint here:
CC Applications crash immediately after launch
..must be a bad joke, how should you access the settings if it crashs immediately..?
I have also tried these hints (exept no4), last time it helped, this time no success:
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Comment to No4): removing all Adobe software, using the cleaning tool and start again is no option at all, this is too time consuming and cant be the solution just to get this little app running again. This is Windows95ish.. format your harddrive and start again.. ...come on Adobe you could do better...

**UPDATE**
Called up Adobe Tech support for a 3rd time, and this time got someone who was willing to work with me on this. Since the past two times we've used the "Install Now" option in Creative Cloud Desktop to update the application, which usually leads to failure, we tried to dump the current install and start fresh with the desktop app. Uninstalling the CC Desktop doesn't remove any of the installed programs.
Do try this alternate method we:
Uninstalled Creative Cloud Desktop application
Restarted
Downloaded and installed the latest version of Creative Cloud Desktop at Free Creative Cloud | Download Adobe Creative Cloud free trial
Once it launched it took about 20 seconds to sync up with the applications I currently have installed, but recognized they were there, and indicated there were updates!
Ran all the updates
This is why I seldom take the first "no" as an answer...
I hope that this helps someone else out.
Stephen

TS1702 Despite troubleshooting, Facebook App crashes after sync

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