TS1702 Difficulty purchasing apps.

It is not allowing us to purchase a paid app. We have credit on the App Store and a valid credit card.

You can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know the reason) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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TS1702 A purchased app will not open. It shows open but the word open is dull. The app does not show an icon on my ipad but when I go to purchased app it shows up

I purchased photon and it appeared on my screen as an icon. Now it shows up I in my purchased apps but I can't open it. The word open is not lit up

Sometimes simply restarting your iTunes, the computer and the iPad is all that it takes to correct an issue like this so try that. Quit iTunes, reboot your computer, and restart the iPad. Then try the sync again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

TS1702 Restore purchased app

Restored IPad to factory settings lost purchased apps, how do I get apps back.?

If you live in a country that supports re-downloading you can re-download them. You can refer to this article for more help.
Downloading past purchases from the App Store and iTunes Store
What to know if your country supports downloading past purchases?
iTunes in the Cloud Availability
If it doesn’t, contact Mac App Store Customer Service.

TS1702 Accidentally purchased app with same name

I wanted to purchased an app called Kopi Tiam which I already purchased it long time ago but I thought Kopi Tiam HD is the same name. I would like to cancel the purchase. Is that possible?

*I wanted to download

TS1702 Every time i open the purchased section in the app store, it crashes and cannot see any of my previous purchased apps, why?

Every time i open the purchased section in the app store, it crashes and cannot see any of my previous purchased apps, why?

I read online about a "clean reinstall" of firefox which seems to have worked! They should include direction on this on their page: https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it

TS1702 I bought an app in april and for some reason it dissapeared on my phone. I was keeper, password,vault backup. how do i get my purchased app back with out paying again.

My purchased app is no longer on my phone. I can not recover it, what is up with that.

Downloading past purchases from the App Store, iBookstore, and ...

TS1702 How do I hide purchased apps with iOS 6? With iOS 5 you can swipe the unwanted app to hide it, but this doesn't work with iOS 6.

How can I hide an app from the list of purchased apps using iOS6? With iOS 5 you can swipe the icon to display a red Hide icon, but this doesn't work with iOS 6. Suggestions (that work) will be appreciated.

Yes. On a computer. Not ios6.
On iTunes on your computer under purchased, select the x on the top corner. That will hide them.

TS1702 Purchased app disappeared from newsstand. Help!

Purchased app disappeared from newsstand and cannot find elsewhere on ipad2. Where is it? Thx!

What happens if you go to Settings > General > Reset > Reset Home Screen Layout?

TS1702 How do you permanently delete purchased apps from itunes?

How do I permanently delete purchased apps from itunes on my iphone?

I have spent a good part of my evening trying to figure this out then finally found this page which confirms what I was thinking... It doesn't appear possible! ARHHHH!!! There are loads of posts saying how you can do this, when what they appear to be describing is how to remove the apps from their iphone/ipad and not actually from the list of every app you have ever installed which appears when you go into the "Apps Store" > Updates > Not on this iPhone.
It would be really nice to be able to remove programs from this list as I am sure I am not the only person who over the years have installed some apps which where not very good and I don't want to be reminded of them or to ever see them again quite frankly.
I can do this very easily from my Android phone in Google Play which is Google's version of the App Store.
I think things like this remind me why I prefer the ease of use of my Android phone... Ho hum! Maybe one day some geeks at Apple will realise that this would actually be a really useful thing to be able to do and enable it.

TS1702 purchased apps lost

hi i purchased app from app store and already install it but now i lost the purchased up in my app store it don't shows to me ,it says that i haven't buy any apps from app store can u plz help me how to solve this problem thanks

Restore from your most recent backup...do not sync before doing so or it will erase your app data from your iPhone backup. You delete an App on your phone, you also delete any data associated with the app. However, app data is included in the iPhone backup. After you restore from backup, you MUST sync to restore your iTunes content.

TS1702 I can't purchase apps from AppStore cuz there are some stupid questions?

I can't purchase apps from AppStore cuz there are some stupid security questions

Answer the stupid security questions
http://www.macworld.com/article/1166511/apple_prompting_some_users_for_extra_app _store_security_details.html
http://www.msnbc.msn.com/id/47035088/ns/technology_and_science-security/t/apple- tightens-itunes-app-store-security/#.T8pmpbDOzng

TS1702 Where did my purchased apps go?

The last screen is gray when looking at my purchased apps on my IMac. It shows apps that I purchased but it looks different than the other screens. These apps do not appear at all on my IPad. However, they once did. How do I fix this problem.

Are all your other Home screens full? If so, watch for the next app you download. If you have a problem you could organise a number of apps into a folder as a temporary measure to free up some space on the last working Home screen page. See Ch 3 of the User Guide.

TS1702 None of my purchased apps are showing up in my purchased tab of the app store. Has anyone else had this problem?

None of my purchased apps are showing up under the purchased tab of the App Store. I want to redownload one but discovered none of them were showing up. Has anyone else had this issue?

Yes, there have been a fair number of posts over the past few days from people with similar issues - I assume that there is a problem at Apple's end.

TS1702 In the app store purchased apps is blank. Not a single app is there.

I've bough many apps through my IPad but when I went to purchased apps it blank. I want to reinstall an app that froze but can't find it.

By the way, the search function in the top right corner of the page still works.
Enter a search word and all purchased apps with that word will appear in a result page that is not blank.
Maybe with a good chosen search word you can find the app you are looking for.

TS1702 Looking for support as can not download two purchased app's that have updated showing needing update. The iPad app just comes back as retry. I have contacted to I tunes and still not working. Can you help

Have two purchased app's that need to have updateds down. On Ipad 2 keep getting messenge try again. Have linked to I tune, but nothing working. Please help.

If the system reset doesn't work, here are a couple of other things that you can try.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again.

TS1702 Difficulty purchasing apps.

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