TS1702 Downloaded a free app and not sure what to do next
I downloaded a free app for Avalon Legends Solitare and it is showing up on my home screen as waiting. Am I missing a step?
- Try a reset. Nothing is lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Download the app on our commputer and sync
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Restore from backup
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Hi alphapack21,
Thank you for using Apple Support Communities.
I see you are having difficulties with downloading a free app from the App Store without a credit card. The following article explains how to set up your account without a credit card or payment method.
Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Support
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<Email Edited by Host>What happens when you try to log in to your account?
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i deleted my events in iPhoto Help?
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Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
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The problem is with my iPhoto on my Macbook air. I am trying to move my library from my airbook onto my passport drive. I did it and deleted it from the airbook but it simply re appeared possibly from the cloud. Not sure what to do next. Sorry I am not a techie.
Sorry - we can not see you
what do you have? Version of iPhoto? Of the OS? How is the passport connected to your Mac? What format is the passport (for the iphoto library it must be Mac OS extended (journaled) )? The iPhoto library is not and can not be on the cloud (maybe later with the Photos Application)
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If you can log in blindly or using the flashlight method, it is possible your screen brightness somehow got set all the way to nothing. I don't have my Macbook with me right now to test it out but I believe it may not be possible to adjust the brightness at the log-in screen so you have to be able to log in first (though I could be wrong on that).
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TS1702 downloaded a free app which now says was 99.00 and 9.00
I've heard stories like this but it just happened to me and I can't figure out how to fix it.
My 4 year daughter asked to download a free app called Campus Life. She started playing with the app and I got two bills. I one 99.00 and one for 9.00 which apple automatically charged me for. I hit report a problem but that does nothing.nellach wrote:
I've heard stories like this but it just happened to me and I can't figure out how to fix it.
My 4 year daughter asked to download a free app called Campus Life. She started playing with the app and I got two bills. I one 99.00 and one for 9.00 which apple automatically charged me for. I hit report a problem but that does nothing.
Nellach,
Apple allows apps to list themselves as "Free" if the initial download is free, even if the app has kid-oriented inducements for costly in-app purchases. The in-app purchases are almost always ridiculous, over-priced game accessories, such as "jewels," "brains," and "power ups." (I can imagine what the ones in Campus Life were that justified a $99 price tag.)
To Apple's credit, they have a good record of granting refunds provided you explain the extenuating circumstances (unintentional purchase by a minor) and only ask once. Contact iTunes Customer Service.
As Stedman notes, you need to immediately place restrictions on the devices. The restrictions are off by default (caveat emptor!), so you need to take action to place them. See this document: iOS: Understanding Restrictions
Please let us know how you make out on the refund request. -
I Have an iPad mini running iOS 7.1.2, I downloaded a new app and it's icon does not appear anywhere ( have ~ 180 apps so not at limit) and it won't open from the purchased apps list. It does not show up when I search for it so can't open t that way either. It doesn't require iOS 8. Can't delete and reinstall, cause not icon. This is not a normal "app won't open" question. it doesn't start the. Stop it just doesn't seem to exist. Any help is appreciated
Hello Chelleuri,
Thank you for using Apple Support Communities.
The following article provides information to trroublehshoot issues with installed apps, including not opening.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
Regards,
Jeff D.
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