TS1702 ea game codes opo-up when redeeming "Before you can make purchases, you must tap Continue to sign in, then verify your payment info"
Hi there,
Not an urgent question, however I would like some help.
EA Games ran a great promotion over the holidays that offered free iphone/ipod and ipad games. I won a few but have not been able to access the games due a weird bug. Everytime I attempt to redeem the code on my iphone in the app store or via Itunes app a pop-up appears "before you can make purchases, you must tap Continue to sign in, then verify your payment info." I'd happily click the continue button if there was one. But there isn't. I click on for the pop-up to move on and I'm back at the screen that asks me to redeem. Which I do and the pop-up returns. I'm fully logged in my payment method works for other app purchases or updates but not these EA codes. Very odd.
There are user-to-user public forums, you're not talking to iTunes Support - I've asked the hosts to remove your account id and password from your post, but you should change your password IMMEDIATELY.
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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please helpp!
A Google search reveals many discussions of this issue on this forum: This Apple ID has not yet been used...
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Im trying to update my apps and it wont let me. When i clicked on an app to update it or to download a free app it says "sign in required, tap continue and sign in to view your billing information" when i did it says "you must verify your payment info before you can makes purchases" then "security code is invalid" when the security code is valid. I even switched credit card it keeps saying the same thing....... THIS IS NOT FAIR........ I WANNA UPDATE MY APPS!!!!! Btw idk why did i buy the ipad for, APPLE dont even let you download ADOBE FLASH PLAYER and must of the games required ADOBE FLASH PLAYER to play example: wizard101. Idk what i was thinking...... :(
Why not simply remove yoru payment info by selecting None at top?
APPLE dont even let you download ADOBE FLASH PLAYER
Considering Adobe dont (sic) even make Flash Player for iPads, this seems about right. How can you download something that does not exist? -
I just recently got an iPod touch 5 and it won't let me download apps. It says they are free but when I install it , it keeps popping up saying before purchasing I must tap continue to verify my purchase something like that. Idk what to do. !!!!!
Yes. You can set the payment method to "None" once you log into iTunes on your PC/Mac. I have it set up this way.
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I am getting this message on my iPad : This Apple ID has not yet been used in the iTunes Store. Tap Review to sign in, then review your account information.
Hi Abdul5,
This prompt is usually displayed when your Apple ID needs to be configured for the iTunes Store. We'll need to run through the additional steps to setup your country, and payment information. See Step 10 and above on this resource (For iPhone, iPad, or iPod touch):
iTunes: How to set up an Apple ID within iTunes
http://support.apple.com/kb/HT2731
Tip: If you are trying to create an account using an existing Apple ID, like your iCloud email address, you will receive a prompt telling you that your email address is already an Apple ID. Simply tap Continue, and then tap Use Existing Account on the following screen.
- Next, you'll be required to enter your billing information. To choose a different Credit Card type, tap one of the available options, and then tap Done. You will not be charged until you make a purchase.
- Once you've filled out all of the fields for your billing information, tap Next.
For more information:
Using an existing Apple ID with the iTunes Store and Mac App Store
http://support.apple.com/kb/HT2589
Thanks,
Matt M. -
When i want to download a free app it says "you should verify your payment info"
When i want to download a free app it says "you should verify you payment info" i verify it but it does not accept it and error and says you can go to apple/support/itunes/ww. I didn't have this problem before.what should i do?
nazaninfrommiami wrote:
... .what should i do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
when i started down loading free apps phone asking payment information and card details . Y this happening and how can i change it ?
You can create an app store account without a credit card by following this guide exactly: http://support.apple.com/kb/ht2534. Note that you have to start by downloading and installing a free app and then create the new ID.
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Help me, use to be able to use the App Store for free apps now since I tried to purchase a .99 app I can't do anything with the App Store. It prompting me to
That PayPal is not supported and to go to iTunes and update my payment info. I did and I still can not download any app.Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
TS1292 What does code 5301 mean when redeeming an iTunes card?
What does code 5301 mean when redeeming an iTunes card?
From the More Like This section on the right
https://discussions.apple.com/message/23729177#23729177
https://discussions.apple.com/message/24419158#24419158 -
I use apple tv; but when click on 'rent the movie' I get message to verify my payment info on itunes. I looked at my account and I am paid up. How do I 'verify'?
I believe it is asking you to enter your CVV code.
Edit your billing info, fill in the red box on iTunes. -
When I try to verify my payment info it says "Your session has timed out" what do I do???
Welcome to the Apple community.
You should start again and enter your details, this time try to be a little quicker. -
when i start downloading a CD purchase it downloads approx 3 to 4 songs then just stops says downloading waited a hour still downloading had to force quit iTunes then reopen to complete download keeps doing this every time i purchase a cd any ideas ?
I too am facing this problem, however a little differently. I am in the process of uploading my vinyl collection to digital format in Audacity and am having this problem with multiple tracks when played in iTunes. The first few albums I ripped play just fine in iTunes, but the last few skip over about the last minute of every song and go to the next song. As you said, if you drag the time marker past the skipping point though, the rest of the song will play to the end just fine. I then synced these songs onto my iPod and they play perfectly straight through. I was leaning toward a bad mp3 encoding process that was maybe creating a glitch but I'm not sure at this point if they play correctly on my iPod. In quicktime the song will just stop playing at that specfic point, but if you hit play again, it will continue to the end. I can say though, I haven't seen this problem with any iTunes download, or ripped CD that I have ever put into iTunes (which makes my situation a tad different than yours), it's been purely the songs that I have imported via Audacity from LP's.
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from 2 weeks ago i cant download any application
when i want to get apps ( free & not free ) itunes shows me this error : click billing info , and verify your payment information in order to make purchaeses
i have already 25 $ in my account
what should i do plzThe terms of use of the stores state (this is from the US store, but other's will be similar) :
The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance. -
I'm trying to make and in-app purchase on my ipad on which there is £14 credit (gift crd redeemed) however it's asking that because I have signed in from another device I need to verify my payment info, which I do but it declines? And I have funds?
I've even tried another card and get the same. Confused. Any advice?You have a Puerto Rico address on your account ? From a quick search I've found one site from somebody in Puerto Rico that includes a screenshot for an app receipt showing tax of 7 cents added to a 99 cent purchase. Are you able to view the purchase history on the account that you've been using, and see what prices show on them (e.g. if the store's listed price or price plus tax) : Store > View Account menu option on a computer's iTunes, then 'see all' link next to the Purchase History section.
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A prompt comes up on my TV screen when I try and purchase a movie "before you can make any purchases you must go to Itunes store on your computer and verify your account information". Have tried to do this to no avail - all my purchase and address details
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