TS1702 Find My iPhone asks for an AppleID that doesn't exist

I downloaded the Find My iPhone app, and installed it.  All went well with no problems.
When I launch the app, it wants to register with iTunes.   This makes sense, so I start the process.   I enter my AppleID, which is NOT an email address.  (There is a valid email address associated with the AppleID; I receive email updates and junk mail from Apple very well). 
This is the problem - the app insists that I enter an AppleID that is an email address.   This does not exist for me, and hasn't since I have had my account, which is now many years ago - not sure how many, but I have had 3 iPhones, 2 iPods, and an Apple TV with this account, so has to be more than 8 years.  Find my iPhone insists that the email must be entered.  But if I try to use the email that's associated with my account, that doesn't work either - no association to a valid password, I am assuming. 
The app can't seem to adapt to the paradigm that an AppleID doesn't have to be an email.   I don't want to change my account name - it is used too many places to be changed easily. 
Which brings us to the next problem.  I am assuming that this forum is a user forum, based on the "apple Support Community" header.  How does one enter a software bug to get this fixed????
I hope htis goes to the right community - there is no iPhone App community.  Please move it if needed.

Chris -
Thanks for your reply.  In my original post, I did make the assumption that this was not an Apple support group.  I even have asked how to get in touch with Apple support, and where I could find information on when the changes were made and why, and was told not to bother.  
The ehing that bothers me is that changing my id effects many places where this is used.  How can I be sure I have them all, and what kind of implications does this have?  I think the short answer here is "Your guess is as good as mine."   Do you have any idea?   That probably fits the definition of a silly question, since you and all of the others here have no idea which apps I have, where dependencies are, and what the impacts would be if I missed one. 
My goal here would be to either have Apple explain to me why this was a required change, or at least provide assistance with doing the changes, instead of just pointing me to a web page where I can make the changes myself, and then see what kind of fallout insues.  In many cases with other vendors I have been able to at least submit "bug reports" and get a response - perhaps not to my liking, but at least a considered response. 
Many forums such as these have company employees that track what is going on on user forums such as these. Is that the case here?
Again, I want to thank you for your response.  Any help that can be provided is appreciated. 
Jerry

Similar Messages

  • Itunes authorization for an account that doesn't exist?

    My new MacBook is asking for an Itunes store authorization for a particular song under an account name that doesn't exist. My apple ID is an old e-mail address; I've already successfully authorized the computer to play songs from that account, into which I can log in with no difficultly. The account name that is supposedly attached to this song is a newer e-mail address (maybe I unsuccessfully tried to change the Apple ID at some point?), but when I click on "forgot password" in the authorization window, it says that the account for which it had prompted me to authorize doesn't exist. Suggestions?

    Click here and fill out the form for assistance.
    (34501)

  • My intel iMac keeps searching for a drive that doesn't exist.

    My intel iMac opens a window saying it cannot find a drive with the IP address of 10.0.1.196 which, ot the best of my knowledge doesn't exist. The address is always the same, even after reprovisioning our entire system from modem to all the computers we have. The window will come up after a restart but before I have our server selected, but it will also pop up at almost any time. When it does, after clicking OK, it will reappear every few seconds for 5-10 times then stop. Very aggrevating because the window puts whatever I am doing in the background and I must click the OK and close the window before proceding with my work. Any way to stop this?

    I am not sure that I got the wireless instructions correct. I opened the window to connect to a wireless network and instead of typing in a name I just typed in a dash. This caused my Airport icon to be grayed out. I then rejoined our office network by turning off and then restarting Airport.
    For the ethernet connection, I did as instructed and then tested by turning off the Airport on the computer so I was only connected using ethernet.
    Neither of these worked and the computer still searches for the same IP address.

  • OSX updates, but one of the updates (iPhoto 9.4.3) asks for Apple ID that no longer exist?

    Like topic.
    OSX announced that there was available software updates, I started App Store and selected "Update all". OSX carried out the OSX update aswell as a few other updates, but left the iPhoto update.
    When I manually try to update iPhoto, App Store give me the message "There is updates available for other accounts. Log in with [email protected] if you wish to update the program" (translated from swedish, so it might not be a 100% accurate to the english text).
    The Apple ID that's on display is a Apple ID that used to belong to one of my former employees. The Apple ID is no more, it's deleted and the mailadress (not a me.com adress) that is the actual Apple ID is also deleted and not existing.
    Furthermore, the update has greyed out the Apple ID, it's not possible for me to choose another for this particular update which seems very weird, any ideas?
    Oh, if it's to any assistance I'm on a 2012 MB Pro, 2,6 GHz Intel Core i7, 8 GB 1600 MHz DDR3, OSX 10.8.3
    Best Regards / E

    Apple IDs can't be deleted. If an application's associated with an inaccessible Apple ID, it needs to be deleted and redownloaded from a different one.
    (81556)

  • ITunes looking for a drive that doesn't exist

    Each time I boot up my PC I receive a box stating iTunes-import.exe - No Disk. It then asks me to insert a disk into drive \Device\Harddisk4\DR4. Is there a way to stop iTunes looking for this non-exixtant drive when it starts up, or am I going to have to uninstall iTunes? 

    I am not sure that I got the wireless instructions correct. I opened the window to connect to a wireless network and instead of typing in a name I just typed in a dash. This caused my Airport icon to be grayed out. I then rejoined our office network by turning off and then restarting Airport.
    For the ethernet connection, I did as instructed and then tested by turning off the Airport on the computer so I was only connected using ethernet.
    Neither of these worked and the computer still searches for the same IP address.

  • Hi I have copied over my iTunes to a new PC and now there are songs missing and when try to re download on iTunes it says play. When you hit play it sends you off to search for a file that doesn't exist. When syncing it says 100 issues Help please

    Hi,
    I have just put my iTunes on a new laptop by hard drive method and some songs are not there. When I go into iTunes it's doesn't say download or purchase it says play.
    So you press play and it opens a separate box saying search for file which isn't there.
    I have read tons of stuff re this but still not got it fixed. It's not a HD issue because iTunes won't let me download it why ?
    Hopefully someone can help
    Thanks David

    Hey Davidl678,
    Thanks for the question. It sounds like you are unable to download the purchases from your purchase history, because iTunes believes the songs to be in your library. It may be necessary to delete the items from your library, then re-download from your purchase history. Before doing so, you may want to take note of which song are available for re-download:
    iTunes 11 for Windows: Delete songs, playlists, or other items
    http://support.apple.com/kb/PH12359
    iTunes 11 for Windows: Download previous purchases from the iTunes Store
    http://support.apple.com/kb/PH12491
    Thanks,
    Matt M.

  • My finder window is showing an external drive that doesn't exist.

    It is empty, but I can't eject it because it says it's in use, even though I have no applications open or other drives plugged in.  Does anyone know what this is and how I can get rid of it? Thanks.

    Perhaps try the following user tip with that one:
    "Invalid Drive X:\" install errors

  • Deleting Review for an app that doesn't exist anymore.

    So I went in to remove a review on an app, using "Manage my reviews". It went smooth. But lo-and-behold, in Ping the review is still there. I try to "Report A Concern". Then I get a "Request Cannot be completed, this item is not available in the US store."
    Anything else I can try?

    Ok. It seems like it got fixed. I guess slow propagation through the system.
    Good to know.

  • TS1398 Network asking for username that doesn't exist

    I'm trying to use a coffee house wifi with my new iPad 4 mini.  It's asking for a username that doesn't exist. Thoughts?

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
     Cheers, Tom

  • HT201365 hello sir i purchase second hand iphone4s now my iphone ask for activation with id and password i contact with previous owner and use that id and password but that also not work what i do ola help me

    hello sir i purchase second hand iphone4s now my iphone ask for activation with id and password i contact with previous owner and use that id and password but that also not work what i do ola help me i try all other method restore ' upgrade etc but none work plz say what i do if u find some solution tham msg me on [email protected]

    First, we're not Apple here (Apple does not participate in this forum).  We're only users like you.
    The previous owner has not given you the correct ID and password for you to use.
    If the iphone has iOS version 7, then read through the following...
    http://support.apple.com/kb/HT5818

  • Hello sir i purchase second hand iphone4s now my iphone ask for activation with id and password i contact with previous owner and use that id and password but that also not work what i do ola help me i try all other method restore ' upgrade

    hello sir i purchase second hand iphone4s now my iphone ask for activation with id and password i contact with previous owner and use that id and password but that also not work what i do ola help me i try all other method restore ' upgrade etc but none work plz say what i do if u find some solution tham msg me on
    iPhone 4S

    oenkz33 wrote:
    this does not help at all for the second owner, after making the first owner id with careless, sorry for my english ...
    Careless? Possible, but unlikely. Most likely the phone was stolen from the first owner. It would be a VERY careless iPhone owner who did not erase their personal information from a phone before selling it, and to do that it is necessary to disable Activation Lock. In most places in the world knowingly using stolen property is a crime, so the fact that the phone doesn't work may be the least of one's risks.

  • I have changed my Apple ID name and I want to change it on iCloud, however I am not able to delete the previous account because I need to turn off the Find my iPhone - and for that I need to log in with the old name and that is not working. Help anyone?

    I have changed my Apple ID name and I want to change it on iCloud, however I am not able to delete the previous account because I need to turn off the Find my iPhone - and for that I need to log in with the old name and that is not working. Help anyone?

    Hey tulgan,
    This link will provide information on what to do after you change your Apple ID:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    Welcome to Apple Support Communities!
    Take care,
    Delgadoh

  • I must find my find my iphone data for last 1 year please help me

    i must find my find my iphone data for last 1 year please help me

    I confirmed, I have turned on " find my iphone. Here is the error I encountered

  • How to use find my iPhone app for windows pc

    How to use find my iPhone app for windows pc ... Is it possible to do..
    Or what is the closest app to do that.,,,,,

    iPhone User Guide (For iOS 5.0 Software)
    iCloud: Find My iPhone
    iCloud: Find My iPhone overview
    iCloud: Set up Find My iPhone

  • HT1349 Why does iPhone ask for apple password after rebooting?

    Why does iPhone ask for apple password after rebooting? It just started to do that recently. I've had iPhone5 for several months now and it just started to do that.
    Before I could reboot without having to type apple ID password to start using my phone.

    Could be part of Apple's new security procedures that were implemented this past week.

Maybe you are looking for

  • ISE 1.2 - Error 12929 NAS sends RADIUS accounting update messages too frequently

    We are currently running Cisco ISE 1.2, and every day under the "Misconfigured Network Devices" section on the main ISE Page, I have a huge list of different devices that are all being flagged with the following error message: "12929 NAS sends RADIUS

  • On password reset emails are not sent

    Hi , I am around 500 app user , every time an account is locked , admin as to reset the password , but the problem is no email is sent to user that your password is rested or take him to login page. I have instance setting updated ,still does not wor

  • Force macbook air (2012) to use only 5ghz wifi of time capsule?

    Hello! Is it possible to force the macbook to use only the 5 ghz band of the time capsule wifi? Otherwise it is loosing lots of speed while switching between the 2.4 and 5 ghz. (There are approx. 20 other hotsports using the 2.4 ghz band around here.

  • Exports are ENTIRELY too large.

    I've recorded a short (5 minute) demo, and have attempted to "publish" it using the LOWEST settings possible. I've got all compression turned on, BMPs at 8 bit, etc. When I export the file, I STILL have 20 megs of video and require 69kbps to view it.

  • Avoid Creating a Blank Page in the PDF Output for conditional request

    Hello BI Masters I have a Conditional request on my Last page of the data it checks the number of rows in the first page then it prints the excess rows in the last page and everything is working fine but when i use the conditional request its generat