TS1702 Have purchased a monthly subscription through the Apps store for the Daily Mail newspaper. The coffee break section will not open. Why?
Have purchased a monthly subscription for the Daily Mail through Apps Store. The coffee break items will not open on the IPad. Why?
My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!
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We use one ID for the Apps store for 2 iPhones. In the second profile on the Macit is impossible to update apps there is a mistake. What is the decision?
This happens when you both use the same Apple ID for iMessage. To fix this you have two choices:
On one of the phones go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign back in with a different ID. Note: you can still share the same ID for purchasing in Settings>iTunes & App Stores; or
On both phones go to Settings>Messages>Send & Receive and uncheck the email address(es) shown under "You can be reached by iMessage at". Also uncheck the other phone's phone number, if present. -
I have purchased a monthly subscription to Adobe PDF pack so that i can edit a PDF file, i have uploaded the file and its now in "my assets". how do i now edit this file??
You can't edit a file with PDF Pack, but you should be able to convert it to a Word document, and if you are really lucky edit THAT and make a new PDF. Don't expect too much though!
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I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?
Hi AlphaCentori,
If you are having issues accessing the Apple ID that was used to originally purchase those apps, you may find the following article helpful:
Apple Support: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
- Brenden -
Recently had to replace my hard drive and some info has gone missing. An App from the App Store for one. How can I get it back now that I have a new account? It wont let me sign on with the old one anymore.
There's no need to create a new Apple ID just because the hard drive was replaced.
Apps can only be re downloaded using the same Apple ID they were purchased with originally.
You will have to re purchase the app using the new Apple ID. -
Hello my name is Omar Andres Santacruz, finished iMedicalOffice buy a program you have in the app store but what he said on the page is not what I expected, I was verydisappointed that, frustrated and reweighed when I check my account had gained139.99 for 7 times, I do not understand what has happened that is not the first time I buy something ustedeses thank you very much for your help
Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off. -
In 6/2009 I bought iWork Family pack and have used it on two computers. Now I want to download iWork to my iMac but there is no way via the App store. How do I install the iWork bundle I paid for.i
As of a minute ago you can still download the trial at this link. Note: clicking the link will automatically start the download.
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I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
Thanks.I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
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I downloaded the Adobe free trial to convert a PDF to Word and it will not open. Further, even though I have signed in, it reverts back to the sign in page over and over and over again. How do I convert?
Moving this discussion to the Adobe CreatePDF forum.
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I have downloaded OS X Mountain Lion from the App Store. It took two hours to download but now its not running and I have no idea how to make it run!
Download was complete and I accepted everything and restarted computer but its still running 10.7.5
Any idea how to get OS X Mountain Lion to run?What you donwloaded was the OS installer. You still have to do the installation.
To get started, double click on the download, then double click again and follow instructions. -
I have OS X Yosemite - my current version of iPhoto is not compatible with it / how do i find the correct version of iPhoto? The APP Store keeps sending me back to the same 'current version' that is NOT Compatible...
If you have Yosemite you need iphoto 9.6 from the App store - what is the exact error message you are getting?
Try dragging the iphoto Application to the trash from your applications folder (wait tot empty the trash) and then install iPhoto 9.6 from the App store
LN -
I have made new apple account through my app store on my macbook and they have charged me 2 euros for that i am in italy now when i was in dubai and made my apple account they used to charge me nothing may i know why is that ?
Please see below.
iTunes Store & Mac App Store: About payment card authorization holds - Apple Support -
Have logic Pro 9...can i get it from the app store for free?
Hello,
Some years back I purchased a new boxed version of Logic Pro 9.
Should I continue to use that version, or would it be preferable in any way to switch to the app store version?
If the latter, then is it possible to download it from the app store without having to pay, since I am already an owner of the boxed version?
-Allanlagouyn1 wrote:
1. Should I continue to use that version, 1b. or would it be preferable in any way to switch to the app store version?
2. If the latter, then is it possible to download it from the app store without having to pay, since I am already an owner of the boxed version?
1. Yes. Well, actually, you should probably update (free) via Software Update. 9.1.7 is the current version.
1b. No. Same app.
2. is therefore moot, but, to be complete: no, that's not possible. -
How can I obtain the Pages app which I previously purchased from the App store for Snow Leopard? The only download now available is for Mountain Lion which my computer can't run. Thanks
Try Amazon but look for the iWork suite of software. It's only sold separately as Pages, Keynote, and Numbers from the App Store.
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HT204266 Searching The App Store for Specific Apps?????
Apple products have changed my life for the better. Apple websites?... well let's just say that I find them difficult to use. Take the App Store, for instance, having just purchased an iPad I am interested in purchasing some apps to use on it. Alas when I check out the listings on the App Store I am unable to find the apps I am interested in. First off I am unsure which category to look in...would bird identification guides be listed under sports or reference? I checked both and neither appears to contain the birdwatching guide I am interested in, iBird Pro. Is there any way to conduct a search of the App Store for a particular app? I tried typing iBird Pro into the search window and it found nothing...
ThanksMichael,
Problem Solved! If you can believe this if you go to the iTunes Store and click on the Browse Apps Store link at the bottom right corner of the page you will be brought to a page displaying the various App Categories (Books, Business, Catalogs, etc). In the upper right hand corner of this page there is a search box. I had typed iBird Pro and then birdwatching into this search box and got the No Suggestions Found error message. Today I spoke with a support person at Apple and together we discovered what the problem is. The search box on this Browse App Store page DOES NOT SEARCH FOR APPS in the App Store, rather it just searches on the Apple site. To search for apps you must do so through the actual iTunes Store site.
I pointed out to the rep (a very nice lady) that in labeling the option "Browse App Store" they are leading the viewer to believe that clicking on the link actually brings you to the Apps Store Page and thus should allow you to perform an Apps Search. She allowed as to how she supposed one might think that, to which I replied that it's not exactly "intuitive" to realize that clicking Browse App Store just brings up a dummy/model but non operative site.
Her reply to this?
Well it's intuitive now that you know it...
Bill Gates, are you listening?
Thanks again for your help.
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