TS1702 Hi, I can not purchase gems in app Clash of clan, Help me please
Hi
My name is Tung, I from Vietnam. I used visa card of Agribank and it is my card, my idevice is new iPad
I buy app of appstore on my ipad no problem but can't purchases in-app ( can not purchase gems in game Clash of clan" because I see pop-up "Your purchase could not be completed. For assistance, contact Itunes Support"
I hoped that your reply will arrive soon and my problem can be fixed by you or you can guide me how to fix it.
Thanks and sorry for my English so bad
o0aime0o wrote:
... but can't purchases in-app ( can not purchase gems in game Clash of clan" because I see pop-up "Your purchase could not be completed. For assistance, contact Itunes Support"
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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I am unable purchase content from the iTunes Store. I play Clash of clan game. I can not buy GEMS in the clash of clan game by my account.
What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (on these forum we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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What happens when you try to buy them ? If you are getting a message to contact iTunes support then you can do so via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I can't purchase gems in game Clash of clans
Please fix my problem
--------DO NOT DELETE!--------
UTC Time: 2013-10-16 09:57:35
Game: Clash of Clans
Version: 5.2.2
PlayerID: 2-1987755(911)
Category: Purchasing Issue
Language: EN
Device Type: iPhone5,1
OS Version: 7.0.2
Sent from my iPhoneWhat is the problem e.g does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
Why I can't purchase gems for my clash and clan
I had purchased a few time before,was ok ,now I wan to make a purchase , come out with a message,please complete my transaction in iTunes support
To Contact iTunes Support...
Use this Link > Apple Support iTunes Store Contact -
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How can i purchase some Gems in-App Clash of clans, and now i have 14$ in Apple store. Help me please ?
What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why it's appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
HT5622 I can not purchase gems from clash of clans game ! pls help!
Dear Apple Support,
I play game center Clash of clans , but i can not purchase gems from game.
But i ready check my account have enough to buy.
Pls help and advice.
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[email protected]We are all iphone users just like you.
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I can not purchase the same apps as my friend purchased using his ID on my ipad
My ipad was borrowed by my friend, then he signed in to the itunes using his ID and purchased some apps on my ipad.
But now i have signed back using my ID in itunes on my ipad.
The problem is now using my ipad i can not purchase the same apps that he already purchased using his account.
On the itunes store showing as if i have purchased the apps then a pop up message said
"UPDATE IS unvailable with this apple ID
This update is downloaded with a different apple ID. Sign in with that apple ID and try again."
I have reset my ipad and i also have reset all setting in the setting options but it still doesnt help a bit
Can someone please help me with this issue?
Thank youIs the app currently on your iPad ? If it is then delete it. Then try a soft-reset (i.e. reboot) : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear (you won't lose any content).
After the iPad has restarted if you then go into the App Store app are you able to buy and download it with your account ? -
Can not purchase anything from app store
can not purchase anything from app store
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If you have a balance available from redeeming a gift card, make sure there are sufficient funds available > Account Home - Apple Store
Take into account any applicable taxes and or fees added to the purchase price of an app > iTUNES STORE - TERMS AND CONDITIONS -
Please help me I can't buy gems at game clash of clan
Please help me I can't buy gems at game clash of clan,but I can buy another game,the message when I buy gems "your purchase could not be completed",
thank you for your helpWhat happens when you try to buy them ? If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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If you are getting a message to contact iTunes support then only they can help you (these are user-to-user forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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My iPod touch is unable to purchase gems in the clash of clans app. My iTunes account works and the billing address is correct. Help please
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That show unable to purchase
(This item is for an app that was purchased by different apple id.
To buy this item with this apple id you must first purchase the app)
But this app is free ,this game is freeWhat account was it downloaded with ? Whether or not an app is free you can only make in-app purchases using the same account that downloaded it. As it is free you could delete it (which will remove your game settings/progress) and re-download it with your own account
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What happens when you try ? If you are getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If you are having a different problem then some info as to what happens would help. -
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Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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