TS1702 Hi , I purchased an application irusradio two years ago , I see it in my purchase history on itunes. Howevewr, in appstore on my iphone 5s i don't see it in my purchases , so I can't download it , only buy it again! Why?!
Hi , I purchased an application irusradio two years ago , I see it in my purchase history on itunes. Howevewr, in appstore on my iphone 5s i don't see it in my purchases , so I can't download it , only buy it again! Why?!
Hi , I purchased an application irusradio two years ago , I see it in my purchase history on itunes. Howevewr, in appstore on my iphone 5s i don't see it in my purchases , so I can't download it , only buy it again! Why?!
Similar Messages
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I purchased a song almost two years ago and the song is no longer present in my library, but it is listed on itunes store as purchased.... How do I get this song back?
@caragam, if the songs are no longer in your purchase history it means either they have been hidden or the original items are no longer available for sale on the iTunes Store or you are logged into the store with a different Apple ID.
To see if they have been hidden in iTunes pull down Store > View my AppleID. Enter your password when prompted. In the middle of the screen, click "view hidden purchases." See if the purchased items are here. If they are unhide them and go back to your purchase history and re-download them.
If the purchases are not hidden and you do not have a backup then the songs are gone and there is no way to recover them. This is why we keep backups.
If you used a different Apple ID to purchase the song, log out of the store and log in with the appropriate Apple ID and download the song. Be aware this could trigger a 90 day lock out of the other store account so make sure you really, really want that song. -
My itunes library was on my PC. About two years ago I switched it to my Seagate server/hardrive. (itunes-preferences-advanced-change library). Last summer (2012) I bought a macbook, which seems to access the seagate server hard drive fine for word docs, excel spreadsheets,etc. It also seems to have started its own library which is not complete. My PC died this summer (I still have it though).
Now when syncing any of the multiple devices (ipods,ipads, iphones) that we have with my mac book, itunes states that "an error occurred" or the "app cannot be found". Itunes wants me to erase the device and sync with my macbook. The message "The iPhone “Renee’s iPhone” is synced with another iTunes library on “Renee PC”. Do you want to erase this iPhone and sync with this iTunes library? An iPhone can be synced with only one iTunes library at a time. Erasing and syncing replaces the contents of this iPhone with the contents of this iTunes library."appears.
Any assistance would be greatly appreciated.
Reneeu can give try to using external enclosre and backup ur files. I hope u will get files back. or using external enclosre with ur hdd boot into Linux and try to mount ur harddisk.
there are multiple no of tutorial to mount apple partion in Linux. -
HT1848 Retrieving a purchase that was made two years ago from a device that was lost
When I look at the purchases I've made from my account, there is the one that I made back in 2010. It was on an ipod that is now lost. I have a new ipod and I would like to retrieve that purchase but when I go to itunes and check my purchases, its empty. How do I retrieve this purchase?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I downloaded photoshop extended two years ago on my old computer, how can I download it again to my new computer? I already purchased it as well.
Download it from exactly the same place you downloaded it previously. If you purchased it from Adobe, you link is still available. If you don't have the email confirmation of your purchase, then log into Adobe.com and go to your account page to look at your Orders.
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Hello everyone. I have my itunes account for some years, and i've purchased far too many apps and music. Now the company i work for, has to change my account in the iphone, in order to use the corporate mails and calendar. How can i keep my applications and music?
Read here:
http://support.apple.com/kb/ht5621
Changing your Apple ID to your current, working email address will not create another Apple ID, it will only change it to your working email address. -
Dear Sir:
Two years ago I have purchased an Iphone 4 here in Carrefour Supermarket, Dubai UAE. The model number is MC319LL. Unfortunately last November 2011, I attempted to upgrade the OS to 5.0.1 but rightaway, my sim card(Etisalat UAE service provider) was blocked. As a result, I can no longer use the telephone function. I just found out recently that this model number .i.e.MC319LL is to be used for AT&T. My question is, how can I restore my unit to work as a celphone? And why is it that when I upgraded it, it was blocked. Was it illegal to sell this phone in the UAE market?
Thanks a lot.
Kathleen JewelYou purchased a "hacked" iPhone(hacked to unlock it) from a non-official source for iPhones. Unfortunately, that's the risk you take when you purchase from a non-official source. There is no way to get your phone officially unlocked, & all warranty & support has been voided. Sorry, but you don't have any good choices here. Your best bet is to go back to Carrefour Supermarket & get your money back, then purchase an iPhone from an official source. If they won't give you your money back, have them "fix" your phone...they will have to "hack" it again. Good luck.
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I purchased I movie on Feb.15th 2014, and now when I go to update it, it's showing the apple i.d. of the previous owner of this laptop from two years ago. I can't update it on my computer? Help?
If the tech didn't erase the Mac as I stated above, he hasn't properly prepared your Mac for a second hand owner. Nothing less that erasing the HDD and returning the Mac to the shipping version of OS X so you may set up the Mac as a new Mac will suffice. All Macs since the introduction of OS X lion have shipped with iLife apps from the Mac App Store installed for free. Prior to Lion, they shipped with the boxed version of the apps.
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Still need ing help downloading and installing program from card I purchased at Home Depot two days ago.
It isn't a good idea to start a second thread on the same topic. You have had responses under the first post. I suggest you go there and continue this discussion.
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I can't download "season only" episodes on my iPad. I can download them on my computer but I want them on my iPad. I have no problems downing the regular episodes on my iPad. Any help would be great!
Hi McNinch9573,
Welcome to the Support Communities! Are you asking about the iTunes Movie Trailers? Are you able to play any of the trailers on this site?
iTunes Movie Trailers
Installing QuickTime Player 7 - Apple Support
http://support.apple.com/en-is/HT201288
If you work with older media types or have a legacy media workflow, then you can install the QuickTime Player 7 application on Mac OS X Snow Leopard and later.
Compatibility
OS X includes QuickTime Player (version 10.x) which handles most media playback needs. Only Install QuickTime Player 7 if you work with older media types, have legacy workflows that are not supported by the newer QuickTime Player application, or need to use your QuickTime 7 Pro registration key.
QuickTime Player 7 version 7.6.6 works with the following OS X releases:
Snow Leopard
Lion
Mountain Lion
Mavericks
Installing QuickTime Player 7
Choose your OS X version from the list below for information on how to install QuickTime Player 7.
Lion, Mountain Lion or Mavericks
Download QuickTime Player 7 from here.
Double-click "QuickTimePlayer7.6.6_SnowLeopard".
Note: This download is compatible with Mac OS X v10.6 or later.
QuickTime Player 7 will be installed in your Utilities folder.
I hope this information helps ....
- Judy -
I purchased an upgrade version of Creative Suite 5.5 two years ago, but never installed it on my PC. I plan to purchase either a new Mac or PC soon. Will I be able to load this upgrade 5.5 on my new computer and get existing updates?
You will have to install it on the same type of platform for which you originally purchased it... Windows or Mac... suites are platform specific, and CS5.5 is not eligible for a platform swap. Whatever updates exist for CS5.5 will be available to you, but it is not likely that there will be more produced.
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when we purchased our mac two years ago, we set up the iCloud account. this past winter I created a new iCloud account thinking I was changing it. I now cannot access anything on the old iCloud acct and my computer hasn't been backed up either in awhile. How do i go back to that old account and delete it so that I can continue backing up on the newest account? I changed it because the original one I created an iCloud account with is a yahoo account email address and I am deleting my yahoo account for being compromised too may times.
Well, you can go to Manage your Apple ID and change the password if you can answer the Security Questions:
Apple - My Apple ID
If you cannot remember the Security Questions you can contact iTunes Support to reset them for you:
New iTunes Support - US and ww
Once you get your password reset and you can access your account info on Manage your Apple ID, you can change your ID. You won't be able to use the same email address that you are using for the new ID unless you change that one to something else. But, if you can get back into your old ID and change it to a new email address, then you can go on using that old ID, and just manually move the iCloud stuff you added to your new ID back onto the old one. Most of the stuff (like Contacts, Calendar, Notes) can be added by logging onto https://www.icloud.com on your Mac and doing it that way (it is a lot simpler when you have an actual keyboard in my opinion)
Hope this helps you to sort out the two ID business. If you have any questions, please post back!
Cheers,
GB -
I had previously purchased 56 songs, over a year ago. Tonight I purchased 22 more. It seems that I am being charged for all 78 that are currently in the library. How can this be stopped?
I doubt that this is happening. Why do you think that you are being charged for all 78?
Did you buy them again?
You only buy one download, so if you downloaded them again you would have to pay again. -
Purchased gift cards about a year ago. Misplaced two of them, but Found them yesterday. i tried to use one today. Invalid. If the money is tagged to the card code why is it invalid? Now have to take photos of both sides and find receipt? Finding the receipt might take as long as .finding the cards. If I paid hard earned money for the card from a computer company why would that card not be in their data base waiting to be activated? I guess I am out $20 to Apple for not activating immediately! My account was hacked once so I won't put a credit card in and live with gift cards. Now I am getting hit for $20, two gift cards for ten each. I now question who and how people are making money?? Is my only solution, buy card, redeem code instantly, purchase item?
Hi Oxfordataloss,
Thanks for posting. I'm really sorry you've had such problems with BT, it's certainly not the kind of service we would hope to provide. I'll take your comments on board and if you don't receive the final bill as expected please drop me an email with the account details and a link to this thread for reference.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-) -
I purchased CS6 less than a year ago; my serial number is known, but i can't use it anymore?
I purchased CS6 less than a year ago; my serial number is known, but i get the message that my trial period has ended and i cannot use the products anymore... what to do now?
Hello Sarika,
I tried to do as suggested in your link, but I can’t open the programs anymore, so I can’t get to the possibility of deactivate!
I did get the updates, but that’s all…
Any other way of getting there?
thank you for trying to help,
Angeline
[email protected]
Op 16 apr. 2014, om 00:02 heeft sarika02 <[email protected]> het volgende geschreven:
Re: I purchased CS6 less than a year ago; my serial number is known, but i can't use it anymore?
created by sarika02 in Creative Suites - View the full discussion
Hi tomaatje,
Try the steps suggested in given link:- http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Do let us know if it helps.
Sarika
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