TS1702 Hi. I recently had my iTunes account hacked and £1500 worth was stolen. Since then I have changed my password several times and put a completely new ID in. Apple have disabled my account which means I cannot upgrade all my existing apps. Help !

Hi
I had my iTunes hacked recently. My account has been disabled. Changing passwords and ID I cannot upgrade all my existing apps purchased on my own pad! Help please.

Did you create a completely new account or update the existing one ? If you created a new account then any
content bought/downloaded via the old one will remain tied to that old account, and it can't be copied or transferred to a new account, so you will need to get your old account re-enabled in order to download updates to its apps.
You might be able to get it re-enabled it via this page : http://iforgot.apple.com
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/
If you've changed the password on the old account but the iPad isn't recognising it, then try logging out of your account on it by tapping on your id in Settings > Store and then log back in and see if that 'refreshes' it on the iPad.

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Whenever i try to buy a new song or download an app my ipod says that "your apple id has been disabled" i have changed my password several times and it still says the same thing what can i do???

Whenever i try to buy a new song or download an app my ipod says that "your apple id has been disabled" i have changed my password several times and it still says the same thing. What can i do???

This may provide the answer:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears

My apple ID password works for all of my devices but one. i only have one account and have changed the password several times but still cannot get it to work on my iPhone. any suggestions would be appreciated.

My apple ID password works for all of my devices but one. i only have one account and have changed the password several times but still cannot get it to work on my iPhone. any suggestions would be appreciated.

Thanks for the suggestion, Chris. I actually did not resolve the issue which is why i did not post an answer.
it turns out that my iphone seems to default to an incorrect User ID (it defaults to an @me account, which is not something that i have ever used).
even when i change the User ID in my settings for the iTunes store, it still appears when i attempt to get updates for my existing apps. however, it does seem to use the correct ID when i attempt to purchase new apps.
If someone actually had an answer to correct this, i would love to update my existing apps.
Thank you.

I can no longer send or receive iMessages on my iphone 5. When I try to sign on to my iCloud account it says that my password is incorrect. i have changed my password four times and it still says i am entering the wrong password.

I can no longer send or receive iMessages on my iphone 5. When I try to sign on to my iCloud account it says that my password is incorrect. i have changed my password four times and it still says i am entering the wrong password, which i know for a fact i am not.

yes i've tried both my wifi and my 3g network nothing works. ive been talking to apple the last few days and no one can fix the issue, they just keep telling me they'll call back the next day to try something else. i dont understand how i can facetime but im not getting the option to send or receive imessages when facetime and imessage are used on the same server

HT5622 valid apple id but not icloud account. I tried downloading on a different computer and logging in and it did not work. I have restarted my computer several times. I have changed my password several times. I have tried to access the icloud page.

repeating error message reads: "valid apple id but not icloud account." when trying to start my icloud account. I tried downloading on a different computer and logging in and it did not work. I have restarted my computer several times. I have changed my password several times. I have tried to access the icloud page. Nothing has worked. Now I have this stupid app and some of my music is still not being shared on both of my computers.

I have the same problem signing in...but, I finally got a screen saying you have to set up a account on a device..like an ipad to get a iCloud sign in ...my apple id is [email protected] and this screen reset to [email protected]
If you don't have an apple device you may be out of luck. I don't know. I'm still waiting for help just as you are...good luck to both of us though.

My Iphone will not let me download apps because it says my apple id is disabled, I have changed my password four times and it still is saying the same thing. What do I do now?

My Iphone will not let me download apps because it says my apple id is disabled, I have changed my password four times and it still is saying the same thing. What do I do now?

Contact iTunes to re-enable your account at expresslane.apple.com
You can reach them by chat or email.

I am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn't help. My apple ID has been confirmed as correct. what can I do next?

Hi all
i am trying to access iTune store but keep on getting message "cannot access iTune store" i have reset my password several times and it didn’t help. My apple ID has been confirmed as correct. what can I do next?

I am having the same issue! I see several people are having this problem, and I see there is no solution from Apple! Why is it I only see problems on this site and never any solutions?

Sign in to itunes store will not disappear and the whole IPad will not let me go into other screens till this pop up goes away. I have entered the password several times and still will not disappear. Turned the IPad on and off but the pop up remain

sign in to itunes store will not disappear and the whole IPad will not let me go into other screens till this pop up goes away. I have entered the password several times and still will not disappear. Turned the IPad on and off but the pop up remain

FIrst try a soft reset by holding down the home & sleep/wake buttons until the Apple logo appears then let go & let the iPad boot up normally.
If that doesn't help then to make sure you have a strong internet connection.
Try resetting Network Settings
Settings->General->Reset->Reset Network Settings,
You won't lose any data but will have to log back into your wifi networks.
Once logged back in and when the pop-up appears, try entering your password again.

How do i enable my Itunes account? When i try to purchase or update it says "Your Apple ID has been disable." I have contacted Apple 3 times and they told me to change my password each time and i told them i tried that, but it didn't work.They didn't help

When i try to purchase or update it says "Your Apple ID has been disabled." I have contacted Apple 3 times and they told me to change my password each time and i told them i tried that, but it didn't work.They said they would try to fix it and they never contacted me after that. I have an ipod touch 2nd generation.

What did itunes support tell you?
If you did everything it says then you contacted them.
From the article you linked:
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance."

My iPhone and iPad cannot recognize my Apple ID. I have changed the password three times. In the iCloud account says that my mail is not verified.

My iPhone and iPad cannot recognize my Apple ID. I have changed the password three times.

Thanks for the suggestion, Chris. I actually did not resolve the issue which is why i did not post an answer.
it turns out that my iphone seems to default to an incorrect User ID (it defaults to an @me account, which is not something that i have ever used).
even when i change the User ID in my settings for the iTunes store, it still appears when i attempt to get updates for my existing apps. however, it does seem to use the correct ID when i attempt to purchase new apps.
If someone actually had an answer to correct this, i would love to update my existing apps.
Thank you.

My computer continually asks me to enter my password for Keychain access. This problem is continuos and I am having trouble with eliminating it. I have changed my password through Security and my Accounts numerous times to no avail. Is there anythin

My computer continually asks me to enter my password for Keychain access. This problem is continuos and I am having trouble with eliminating it.
I have changed my password through Security and my Accounts numerous times to no avail.
Is there anything I can do other than Resetting the entire computer and re installing all of the software, apps, etc.etc.

Back up all data before proceeding.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
Right-click or control-click the login entry in the list. From the menu that pops up, select
          Change Settings for Keychain "login"
In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
          Keychain Access ▹ Preferences... ▹ First Aid
There are four checkboxes in the window that opens. Check all of them. if they're not already checked. Close the window.
Select
          Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain. Quit Keychain Access.
If you use iCloud Keychain, open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to delete the local iCloud keychain. Confirm. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device.

Your apple ID has been disabled i have changed my password 6 times still not working

your apple ID has been disabled i have changed my password 6 times still not working been trying to fix it for 3 hours now itunes is a joke

Jim,
This is what I posted on May 15th and it worked like a charm:
Just got off the phone with Apple Support. I have been working on this same issue for 2 weeks now. I was told to go to www.apple.com/support/itunes. Then under "Get Customer Service" choose ITunes Store Account and Billing. Then choose "Managing your account" option. You will see an option where you can email, choose this. This brings up a form that you need to fill out and submit. Just tell them that you have reviewed your account (assuming you have) and you see no fraudulent activities. Then ask them to enable your account. You should have your account enabled within 24 hours.......at least that is what I was told. I just filled out the form and submitted it.

How to fix my Apple ID from not being disabled? I have changed the password many times already and it still wont let me update apps or download apps

How to fix my Apple ID from not being disabled? I have changed the password many times already and it still wont let me update apps or download apps

Apple ID disabled
http://support.apple.com/kb/TS2446
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html

I'm trying to download a purchased app but it keeps telling me my apple ID has been disabled. I've changed my password 3 times and it still says the same thing. what do I do?

I'm trying to download a purchased app but it keeps telling me my apple ID has been disabled. I've changed my password 3 times and it still says the same thing. what do I do?

Contact itunes support.

TS2446 I have reset my password several times. My apple ID is still disabled. Help?

I have reset my password several times. My apple ID is still disabled. Help?

Contact itunes support
From the article you linked:
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance."

TS1702 Hi. I recently had my iTunes account hacked and £1500 worth was stolen. Since then I have changed my password several times and put a completely new ID in. Apple have disabled my account which means I cannot upgrade all my existing apps. Help !

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