TS1702 HI just brought a second user iMac which they purchased iPhoto ... at present there is an upgrade but i can't install because i didn't purchase is there anyway of upgrading iPhoto without using the fist users name and password
HI just brought a second user iMac which they purchased iPhoto ... at present there is an upgrade but i can't install because i didn't purchase is there anyway of upgrading iPhoto without using the fist users name and password
No, if they bought it, then its theirs. You may wish to contract iTS for options in case it was part of the Mac Acceptance.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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My husband just got an iphone. I've had mine for a while. We use the same email address so I thought we could use the same apple id and password. But now it appears everything on my phone also shows up on his phone and vis versa, even "Notes." Not good. How do I unlink them?
Read this planning tips:
iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family -
My husband and I share an Itunes account so use the same email address and password. Our iphones are now connected and we get each other's messages and share each other's contacts. How can we stop this happening?
A couple of different approached:
Create a second AppleID for one of you that includes the email address and phone number you wish to use for messaging, but do not apply it to the iTunes and app store (just keep the current one). My wife and I do this and it works quite well. Also allows for easier syncing of Contacts , notes etc. using icloud if you wish to do that.
Add additional emails/phone numbers to the existing account and change the Send/Receive settings for Messages. this will not fix the Contcts isues for you however. -
In the new IOS 7, my IMessage and FaceTime won't let me log in using the correct Apple ID and password. How can I fix this?
Other users have reported same problem with 4G iPod/iOS 6.1.6 and I have not seen a solution. One user reported yesterday or the day before that it just started working again.
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Using the right apple ID and password I can't sign into iMassage? Why
Using the right apple ID and password with wi-fi I can't sign into iMassage. Why?
Did you purchase Apple Care? If you did, you still have access to Apple Support. If not, go to your Apple Store and let them help you get it set up correctly. I'm sure it's something simple we're missing. Good Luck.
Do remember one thing. iMessage on iPad only works with other iOS devices. This means you can only text to people who:
1. Have an iPhone, iPad, or iPod Touch
2. And they have upgraded to iOS 5 or higher -
I recently restored my iphone. When attempting to set it back up it will not accept my password. Yet when i log into the apple store i have no problem logging in using the same apple id and password. How do i get the iphone to recognize my apple id and password?
Try This...
Close All Open Apps... Sigh Out of the Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
More Info Here > Troubleshooting FaceTime
http://support.apple.com/kb/TS3367 -
I want to photo stream pix from my iMac to apple tv. When I try to enter the iCloud account name and password, the systems tells me that terms of service have changed and won't let me proceed. What's that about?
You need to reset the password for the "old" account, and then use that to turn off iCloud. Then you will be able to sign in with your new ID.
You can reset your password at iForgot.apple.com.
If you don't know the answers to the security questions, you will need to start there.
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
I'm using the correct APPLE ID and password for Home Sharing on my computer but my AppleTv is not accepting it? What's up with that???
I have the exact same issue. I also tried resetting my password. I can log in to iTunes on my laptop with the new password, on to my iPhone iTunes, but my Apple TV says it cannot recognize my password. I just did an Apple Tv software update a few days ago.
I am able to log in to Netflix on my Apple TV just fine. I did not have to re-enter my password for that.
Very frustrating. I hope Apple can figure this out soon and post a fix.
Thanks for any advice. Cheers. -
i can't activate my iPad and I'm sure i am using the correct apple id and password but when i press net it says it cannot be used to unlock this
You can try to figure out which Apple ID/email address and/or password you used to activate it by going to http://iforgot.apple.com
If you can't, you'll need to contact Apple Account Security with your proof of purchase. -
I have a iphone 5 and I can login with my apple id to purchase music. However, when I try to login into icloud using the very same username and password that I use in the apple store it does not work to enter icloud, so what what gives???
I could do that, however when I select the icloud button (or whatever the heck it is) I am asked to enter the apple id and password. So if you are suppose to create another one for icloud you'd think it would give you the option at this point which would be logical.
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Can I use the same icloud username and password for multiple phones?
I have 6 iphones and wanted to use Apple Configurator to install the same apps on all 6 phones. Some of the apps though, also require further installation by email. Can I use the same iCloud username and password for all 6 phones to download the apps and also to configure email or do I need to create 6 different Apple IDs?
If different people will be using these phones, you might be better off using the same Apple ID for the iTunes content...apps, music, etc. on each of these devices, but create different ID's for iCloud on each device. You can use one ID for the iTunes/App store, & a different ID for iCloud. That way, messages, notes, contacts, calendars, etc will be kept separate on each device.
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I have multiple phones on my account; do they all have to use the same Apple ID and Password for ITunes?
No.
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even do i use the same apple id and password that i use for itunes.
Hi peacegraffiti,
Thank you for using Apple Support Communities.
I understand you are having difficulties restoring your new iPhone from a previous iCloud backup. The following article provides information to help restore from an iCloud backup.
Get help restoring from an iCloud backup - Apple Support
Cheers,
Jeff D. -
Having already established 2 apple ID's. I want to change the ID listed on my iphone. Placing the new, ID on my phone it will not accept it.
Do you not use the same Apple ID and password as you would use for your IPHONE, EMAIL and ITUNES?Where/how are you trying to replace it and what happens ? You should be able to log out of the currently logged in account for the stores by tapping on it in Settings > iTunes & App Store and you should then be able to log in with a different account, and for icloud email via Settings > Mail, Contacts, Calendars to delete and then add an account.
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I can no longer make my AOL e mail work with Mac Mail on all my devices. When I try to set up the account and put in the correct aol account and password I get the message "Unable to verify account name or password". I know the account name and password is correct as I can open the AOL e mail page on Safari. I have changed the password, and it still does not work. AOL tech support has been no help. AOL email worked for years but last week due to suspected spam activity AOL locked my AOL account. I got that straightened out but now i cannot set it up on any of my devices: Macbook Air, Ipad, I pad mini and iPhone 6 without that message. I took everything to Apple store and everything is set up correctly on my devices. AOL tech support is no help and keeps giving me different solutions and answers, none of which has worked. Any solutions out there? All my Apple Software is up to date on all my devices
Delete your Gmail account from the Mail/Contacts/Calendars settings page, and then add it back in using the new Gmail password.
Matt
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