TS1702 How come I can't sign into app store

I try and sign into the App Store and it says cannot sign in. What's going on?

i have the same issue on my macbook pro 10.6.8 its been like this for weeks now its as if the sign in option does not work i cnat update my apps or purchase anything apple dont seem to know this is even going on

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HT5624 How come I can't sign into my hot mail account, and how do you sign out on the IPad Mini?

I cannot sign into my hotmail account, but my wife can sign into hers and how do I sign out.

What happens when you try? Are you going to Settings>Mail, Contacts and Calendars and trying to set up your account? What error messages are you getting?

I can't sign into Apps Store after changing my apple ID

i just changed my Apple ID and now I can't access my Apple Store or Update my Apps on my IPhone. I tried logging into my Apple Account in the Settings menu. The account verification shows my proper ID, but when I put in the password, it doesn't recognize the Password, just clears the screen then asks me for my password again. Please help.

Hello eiffel6534983,
I apologize, I'm a bit unclear on the exact nature of what you are describing. If you have recently changed the information associated with your Apple ID (not created an entirely new Apple ID), you may find the information and steps outlined in the following article helpful:
What to do after you change your Apple ID email address or password - Apple Support
Sincerely,
- Brenden

How come I can't access the app store on my iPod touch? There is no icon and I can't get to it through the iTunes icon. My iPod does have the latest software.

See question above.

On my iPod touch I don't have a spotlight search icon or option available. Also under my settings and general there is no "restriction" options or settings. I reset the iPod several times and that doesn't work.
The thing is the music that is on my iPod is not all in my iTunes library so I can never sync automatically. Also if i restore to factory settings then it will erase what i have on my iPod and not in my library. I always manually add songs. When I plug in my iPod and i go under Summary...the only other tabs are music, tv shows, photos and info. There is no Apps tab. When i plug in my iPhone i do get the apps tab.
I got my iTouch awhile ago....is it possible that this is why i can't get apps?? I got the iTouch back in 2008.
Ughhh this is so frustrating. I just want to get this one app on my iPod Touch. Please help!!

I can't update apps or even sign into App Store, is there going to be a fix coming?

IIs there going to be a fix anytime soon for the iOS 8 update to ipad? Cant sign into App Store or update apps?

Hello Panthercat222,
Thanks for using Apple Support Communities.
To troubleshoot this issue where you are unable to connect to the iTunes Store please follow the steps below.
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
Take care,
Alex H.

Getting "an unknown error has occurred" when signing into apps store

I'm getting "an unknown error has occurred' when I tried to sign into Apps Store from one of my Mac Air. This is the only device that is having sign in problem. I can sign into Apps Store from another Mac Air, iPad and PC. What gives?

Make sure Date and Time settings are correct.

Trouble signing into Apps Store

Hello everybody, I need some help here! I have a problem accessing Apps Store after updating to Maveriks, everything works just fine
except for when I need to sign into Apps store, it keeps me waiting and nothing happens untill I press Cancel. ANY help would be really useful
Thanks

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot insafe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Can't sign in App store on Mac

Can't sign in App store on Mac 10.6.8

To be honest - Apple did a miserable job in designing the user accounts on Apple Store, iTunes app profile, Apple ID profile and Apple discussion groups profile. You can't even change the password in discussion groups. You have to go through "forgot password" to reset it. I tried it once and never received the reset-email. Total misery.
Anyway, I had the same issue with not being able to sign into Apple Store app. In the end I resolved it by CLIKING on the PURCHASES button in iTunes, then it asked me for password and then I was able to make purchases etc..

Can't sign in App store and Itunes in my ipad

I can't sign in App store and Itunes in my ipad
My account is from CANADA
I tried to use my account on another ipad . But it works . Any comments for my problem

Tap Settings > General > Reset > Reset All Settings
Then restart your iPad.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
Then try the App or iTunes Stores.
No data is lost as the result of a reset.

Can't sign into apps tore account. keep asking password. help

hai, guys.. mine is pro 10.8.3. the beginning was had problem with previous purchase. then, can't sign into my account and neither the billing info. endless loop. keep asking password. what should i do?
thank u in advance

iTunes 9.0.2.
Trouble logging in for a couple of days.
1. Always have logged in with my username only.
2. Now requires me to login with my [email protected]
3. When I log in with my [email protected] my account details (top-right hand corner of iTunes store) states [email protected]
4. All my previous purchases state in Info that my Account name is just username.
5. Now logging in with [email protected] ([email protected]) any new purchase list the Account name as [email protected]
6. My account two days ago (just username) had credit on it. Now its gone because I can no longer log in under that account.
7. All purchases under that account that have updates are not available because I cannot log in.
ITunes & iPhone error message:
This Apple ID is not available.
Also, tried logging in to send this reply and I received the message This Apple ID has been disabled for security reasons. Why???
So I reset my password - to the same password and had a few teething problems, but have now managed to login.
Note: me.com has not been affected. There has been no issues with my login for my me.com account.
But wait there is more....
I just thought I would try it again, because I had just reset the password through Apple Discussions, and I can now login with just my username in iTunes. All seems to be working as per usual.
Why there has been an issue with iTunes and Apple Discussion, and not with logging in to http://www.me.com - I don't know???
Perhaps this will fix your problem as well - reset your password.
Weird!

Can not sign into the Store, get "make sure network connection is active and try again

Help, can not sign into the Apple Store; get "make sure your network connection is active and try again"?

Hello Rainman66,
If you are having trouble connecting to the iTunes Store, follow the information specific to Windows XP in the troubleshooting article below:
iTunes: Advanced iTunes Store troubleshooting - Apple Support
https://support.apple.com/en-us/HT203361
I hope this information helps ....
- Judy

Can't sign into iTunes Store since upgrading to 10.6.0.40 on Windows 7.

The iTunes 10.6.0.40 upgrade will not allow me to sign into the iTunes Store on my Windows 7 laptop. I did a uninstall and reinstall following the technote titled "Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7" from the Apple support site. On my home desktop still running 10.5 I believe, I have no problem signning into the store. Any suggestions anyone?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes, sign-in and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

After reinstall can't sign into itunes store

after reinstall can't sign into itunes store

Hi,
you updated to iTunes 11.0.3 (42), and before that, all worked fine?
Instead, now, everytime when iTunes chooses to have you enter your credentials again, they're practically ignored, i.e. the dialog re-opens just like before, like in a time-loop (à la Groundhog Day)... Of course, if you enter something wrong, just to test, you get an error message telling that, but that doesn't help at all.
If so, or even if not, try this:
log out (click on account to do so)
log back in (of course, your Apple ID is empty then!)
you're good for another [insert Apples timeout here]...
Hoo-ray. Really nice, isn't it.
I already filed a bug report; please swamp Apple with more “Thank You”s by clicking iTunes (next to the Apple on the left-hand-side), then “visit iTunes feedback site”, and fill the forms there. Thanks!
HTH, Felix

Ipad wont sign into app store, safari pages not loading

I bought an ipad 2 used. It wont sign into itunes store or app store and safari isnt loading anything. I am connected to a working wifi. It is signed into my icloud, and facetime. When signing into imessage it says check network connection. Then verification failed. I finally I updated it to ios 7.1.2 hoping it might fix it. still same issue. What am I missing or did i buy a problem child?

I hesitate to post again since I could be suggesting things that you already tried - like the first thing that I suggested - but I would try Resetting your router. Unplug it from power for about 30 seconds and then plug it in again. Even if every other device in the house can connect to the network, sometimes that helps.
IF that doesn't work, and if you post again, let us know what you have already tried so we are not suggesting the same things that you've already attempted.

I am unable to sign into app store

I am unable to sign into App Store

well you can go onto the icloud website and use the email and password you use on the app store and try to login in with that because its the same one for the app store. if that doesnt work you have been either using the wrong password or the wrong email

TS1702 How come I can't sign into app store

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