TS1702 How do I get a credit from the app store

I installed an app that won't run on the iPad 1. How do I get a credit?

Contact iTunes support:  http://www.apple.com/support/itunes/contact/

Similar Messages

  • How do I get a refund from the app store?

    I bought GarageBand from the app store and have tried loading it on my two mac computers one at home one at work. The home one will not download it at all - it keeps getting so far and then (helpfully) saying 'an error has occurred'. At work, it download the application but now it's saying it needs to download 1.6GB of extra data. This will not work. It keeps getting about half way and then failing (I've have tried maybe 10 times)
    I'm not interested in trying any more - I don't have time and I'm disillusioned with the store. How do I simply get a refund (seeing as it doesn't work)?

    Use the email form to contact Apple here >  Apple - Support - Mac App Store - Contact Support

  • How can I get a refund from the app store?

    Hi,
    I bought an game from the app store for 4.99. The description was written to be completely misleading and misrepresentative of the product (BADASS DUCATI: Street Monster).
    I notice the same developer has a number of apps. on the store following the same format. Also there are more under a different developer name.
    I emailed apple for a refund. No response (disappointing). I emailed the developer. No response (no surprise). Surely apple must have some responsibility to ensure that apps are correctly represented in their store and, by taking a commission on the transaction, should take some ownership of the contract of sale?
    Any suggestions how to get a refund? how to report these bogus apps so that apple can clean the shelves of rogue developers?
    Regardless of the success of a refund,  to see the apps get pulled and the developer banned would at least demonstrate that apple care about their consumers and are not supporting the app store as a platform for conmen.

    There are no refunds.  Sorry.
    You can leave feedback for Apple at:
    http://www.apple.com/feedback

  • TS1702 how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space

    how do i delete from the startup disk? I am trying to get Mountain Lion from the App store and it says that the purchase was not complete because i need 4.06 GB space to download OS x 10.8. and to remove items from my startup disk to increase space. How?
    Thanks

    You can use iCloud with 10.7.5. You do not need to upgrade to Yosemite. You should provide a minimum of 15 GBs of free space or 10% of the hard drive's capacity, whichever is greater.
    Freeing Up Space on The Hard Drive
      1. See Lion/Mountain Lion/Mavericks' Storage Display.
      2. You can remove data from your Home folder except for the /Home/Library/ folder.
      3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
      4. Also see Freeing space on your Mac OS X startup disk.
      5. See Where did my Disk Space go?.
      6. See The Storage Display.
    You must Empty the Trash in order to recover the space they occupied on the hard drive.
    You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
    Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.

  • How can I get an invoice from the Apple store note that the original invoice may be burned with the house though Bamkmkm Send to Olga miles is my new (email address removed)and Thanks

    how can i get an invocce from the Apple store UK ?
    Message was edited by: Host

    Find the Apple Customer Support phone number for whichever country you're in and call them for assistance.

  • In iTunes 11 how do you get Genius recommendations from the iTunes store

    In iTunes 11 how do you get Genius recommendations from the iTunes store. It would appear that I can only get Genius recommendations from my own library. This was easy in iTunes 10 and enabled me to find lots of good artists I had never heard of.

    I have this same question and all I have found on it is this,
    http://ipod.about.com/od/advanceditunesuse/ss/genius_store.htm
    Basically it seams they got rid of the whole side bar concept of things to make it all more streamline, understandable but I know atleast for myself that genius sugestion for any song is how I found new artists and songs I never knew existed.
    If you go to the Album the go to "In the Store" it will give you a recomendation for that album... not exaclty what you might be looking for but atleast its something, if anyone else has a way to get genius sugestions for individual songs I am all ears and would love to hear about it.

  • How do i get a refund from the apple store?

    how do i get a refund from the apple store. I hate the Final Cut Pro. I tried to contact costumer service and all it does is send me in circles

    You need to let go of everything you ever knew about using editing software and look at few tutorials. After years of using Final Cut Express, I looked at FCPX and didn't understand it at all, but a few months later I finally decided to give it a second try knowing that it is an entirely different animal, and that I would have to start from scratch. I bought it, read a few tutorials, explored the menus, panes, functions, read this forum extensively, then tackled my first project. It took some diligence and patience, but I got it and I will never look back. My experience is that FCPX is far better than the previous Final Cut.
    Read this: https://discussions.apple.com/thread/5251066?tstart=210

  • How do I remove unwanted updates from the App Store?

    How do I remove unwanted updates from the App Store? So you understand better what I'm referring to:
    I have the App Store icon in the Dock. When there's an update a red number appears on said icon. Well, I went to check on the updates and it's for 4 different applications I either no longer have or use. One of them is an update for Lion OS users. I'm still on Snow Leopard, so it doesn't even apply to me.
    So there they sit... I'm not going to download the updates... so how do I get rid of them?

    Hi Andy ..
    no longer have or use
    If there are updates available for apps you have deleted, try this.
    Go to ~/Library/Caches/com.apple.appstore
    Move the Cache.db and Updates files from the com.apple.appstore folder to the Trash.
    Empty the Trash, restart your Mac.
    For any apps you still have installed but do not use, the updates will still be available from the Updates top of the App Store window and show on the red badge on the App Store icon in the Dock.
    edited by:  cs

  • How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store

    How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store

    See thes previous discussions:
    App Store Updates (but only Updates)...: Apple Support Communities
    Apps suddenly don't update: Apple Support Communities

  • How do I backup things purchased from the app store?

    How do I backup things purchased from the app store? Are there SN's? Just updated my Pages '08 from my iWork '08 with the latest Pages '09.
    thx
    // A

    Downloading past purchases from the App Store, iBookstore, and iTunes Store
              http://support.apple.com/kb/HT2519
    No need for a serial #.  You can copy the apps to another hard drive if you want.

  • How do you clear completed updates from the app store after downloading is complete?

    How do you clear completed updates from the app store after downloading is complete on iOS 7.0.2?

    You don't. It's how things are done now, likely to accommodate those that have auto update turned on.  IT's been said that the updates will just drop off after a period of time but  time will tell on that.

  • I'm having problems getting my updates from the App Store. Nothing is showing up.

    I can't get my updates from the App Store . The screen is completely blank . Anyone have a solution ?

    The update server is down; try this temporary workaround
    App Store>Purchased>Select "All"
    Note: Look out for apps that have the word "Update"
    http://i1224.photobucket.com/albums/ee374/Diavonex/9c256282736869f322d4b3071bbb2 a82_zps51a6f546.jpg

  • How do I reinstall Compressor 4 from the App store?

    I am at my wits end with C4.  I think it's a piece of junk and will not work.  I am now trying to reinstall it to see if that helps but I can't see how to do it since it came from the App store.  Please help!

    Hi Andy, yep you can remove MAC app store apps as described in this thread. (maybe not need to though) Yes you just  ALSO manually go and remove these files/objects as well which pretty much does what a formal uninstaller would do... Yes... You COULD just manuall remove/delete these compress.app objects first...
    /Applications/Compressor.app
    ~/Library/Application Support/Compressor (this is where all your customised destination and settings are maintained)
    ~/Library/Preferences/com.apple.Compressor.help
    ~/Library/Preferences/com.apple.Compressor.LSSharedFileList.plist
    ~/Library/Preferences/com.apple.Compressor.LSSharedFileList.plist.lockfile
    ~/Library/Preferences/com.apple.Compressor.plist
    ~/Library/Preferences/com.apple.Compressor.plist.lockfile
    ~/Library/Caches/com.apple.Compressor
    oh and while your there you ought to get rid of ~/Library/Application Support/Apple Qmaster too!
    Yeah you could do that and then you COULD go back to the MAC APP store and install it again (no purchase btw).
    yes you could do all that and still end up with Compressor not working like you want.
    BUT I WOULDN'T do it as a first response to locate and identify what is causing the issues your are experiencing.. fix those first......
    I'd propose that you might look at a less drastic approach. Recently there has been some over xmas / new year activity on this Compressor forum that has identified failures and non functioning stuff in Compressor and Qmaster. THese issues are most likley limited to the particular workflow and environment.
    Thus I'd propose you might begin simply by isolating and identifying the non functioning bits of compressor.app and your workflow and setup to those on this forum. Chances are that you will have it working sonner than later.
    I'd further propose to you that if you looked throiugh ALL the items in the package contenntof /Applications/Comressor.app that you would NOT FIND ANY ITEM that has been modified recently that was not from a software update. In short, a reinstallation implies tha the .APP and relevant items have been corrupted somehow and need to be reinstated/fresh from an installation.
    I'd also reckon that if you can post what particulaly doesn't work with Compressor.ap V4 and Qmaster V4 (if you use clusters) that someone or group on this firum can likely help ya out.
    Yes its likley that ripping out Compressor.app V4 adn its associated structures I have identified above will likley let you initially use it. HOevere it is more than likley some state residual state information or some workflow item (a crook bit of source... who knows??) will likely lead you back to the situation you are in now.
    AS been posted many times by various compressor.app V4 users on tis forum, you ought to look initially at the logs in:
    ~/Library/Application Support/Apple Qmaster/Logs
    /var/logs (via console.app)
    There are some very 3rd party good tools for doing a lot of the "cleanout FCP SUITE stuff.apps". Chances are at this stage you dont need to go that route..
    ANother positive reason for this approach is that you will gain an insight into Compress.app + Qmaster + Motion +FCPX marriage. You'll probbaly also turn soemthign up that is helpful to the rest of us. This happens a great deal me think!
    Check out the logs above and also itemise what the issues actually are.
    You could also search (trawl) this forum and also that at COW for compressor related issues. Choose wisey what you review as there is a lot if uinformed workarounds out there too..
    Post your results so it may help others.
    Warwick
    Hong Kong

  • Getting a refund from the App store...

    I need to compliment Apple on something.
    I had problems with an application that I downloaded from the App store that was iWeb related. Couldn't get it to work, and when I followed the developers instructions, it still wouldn't work in Lion. It was brand new and I think they were still working on it.
    I then, played around with the instructions and the domainsites file, as I thought I was expert enough not to screw things up.
    Well, as I reconstruct my site, muttering to myself that I really should pay attention to that inner voice that warns me off tinkering with the inner workings of software, at least I don't have to worry about getting my money back.
    Apple, quite reasonably, has refunded me and has contacted the developers regarding the problem.
    The lesson to me was that if I ever again download anything that will change a domainsites file, I must, must make a copy, and put that copy in a folder far away from the original.
    Having downloaded iWeb templates before without a problem, I figured it wouldn't be a problem this time.
    Always, before downloaded a new template or whatever, make a current copy of your domainsites file and hide it away. That is my new rule for myself.
    Hugh

    So true...if one can't afford to lose it one has to learn to back up one's system.
    My problem is that I have only a couple of things on my iMac that are really critical, and I just copy them to an external HD, and trust to the fates for the rest.
    But I forgot to do that for the domainsites file.
    For the record, you are totally right...if one uses Time Machine for backup to a firewire drive, one can relax, mostly.
    Hugh

  • How to re-install Mainstage purchased from the App Store onto new drive

    I recently purchased Mainstage 2.2.1 from the App Store. It automatically downloaded and installed the app onto my drive (not giving me a physical installer dmg, I guess this is normal). My system was slow so I decided to buy an SSD drive and install it in place of the Superdrive as a dedicated music drive. After installing Lion and booting from this new drive I went to the App store assuming I could simply re-install the app but there is no option for that. Does anyone know how I can do this?
    Thanks

    Just just launch the Mac App Store, select the "Purchased" tab and download MainStage or any other application you already bought.

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