TS1702 How do I report a "bad" app product to Apple? The App developer has failed to address the problem and keeps on selling a product which does not work. Surely Apple has some liability in this case or at the very least some responsibility.

How do I report an App that is not working and the seller has not fixed the problem yet is continuing to sell it? People are being ripped off and Apple does not seem to care.

sophiesheu wrote:
I recently purchased a scam app (GPS map Virgin Islands) by the Kaart Data LLC. I first emailed the developers and got a quick response: "we are sorry that you don't like the app, but we don't do refund". I went to the "Report a Problem" link from Apple like King_Penguinsuggested, and got a response from Apple saying they will refund the whole amount and start an investigation on that app. So it definitely worthes a try.
Glad you got some resolution on that. I'm not familier with the app you had issues with, but the one the OP was questioning is very highly regarded and widely sold. Odds are the issue was with his iPad and he never responed to inquiries about troubleshooting (I suspect he had not tried much of anything).

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How can I view my app purchases when it keeps sending me to iTunes which does not work on my iPad and yet shows activity?

I Just received a receipt from the App Store. It was for opening one section of a game when I had already bought the full game. I went to the bottom to check on my purchases. It took me to the App Store for view history. I entered my Apple ID and then it switched me to ITune which doesn't work on my iPad! And yet it showed activity in ITunes. A few months ago I had a purchase show up that I didn't make. I contacted the developers because I love their new products so much and wanted to see if it might be a bug in their system because the confusion was within their games only. I would REALLY like to view my APP STORE history but it only lets me get to the part where you can open the apps that are showing. Is their a way to view my full APP history, with dates, money spent etc? I would love to know how to get there. Thank you, Diane Maya

Pay attention to the numerous posts on this tonight.....try again tomorrow.
GB

How do I report a bad app and get my money back

How do I report a bad app and get my money back

http://www.apple.com/support/itunes/contact/

TS1702 How do I report a scam app in AppStore?

How do I report a bad app on AppStore? Finger print scanner by silver carring inc... Downloaded a radio app instead of finger print scanning app...the website of developer doesn't exist...
I want to report this to AppStore so they can remove the app and also give me a refund for $2.
I believe AppStore as a storefront is not doing their work properly... Aren't they supposed to check if the app u r buying is same one which is downloading?

Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

How do I connect Apple 20" Cinema Display to orignal MacBook Air which does not have a Fire-Wire port. Is this possible? Any advice would be appreciated. I have the Micro-DVI to DVI adapter. Norm

I Wish to connect my 6 year old Apple 20" Cinema Display to an orignal MacBook Air which does not have a Fire-Wire port. Is this possible? Any advice would be appreciated. I have the Micro-DVI to DVI adapter. Norm

The FireWire cable is just for the FireWire ports on the display. The display will run without it.

HT5557 The ibooks dictionary works fine for my iPhone 5, but it does not work for my iPad 2. Is this fixable?

The iBooks dictionary works fine for my iPhone 5, but it does not work for my iPad 2. Is this fixable?

I went to the Audio store to see about getting a surround sound and the salesperson asked me why I wasn't using AirPlay, he said it was better than the Bluetooth, better quality. So I do have AirPlay on my Sony and I installed the app on my iPhone 5 but they can't find eachother.......when I try looking for my iPhone on my receiver it does not show it. The Sony display works through my TV, the set up screen is there but it says no devices found. Like I said, the Bluetooth finds the iPhone and works ok, but the AirPlay does not.....looking at the manuel it says that the AirPlay will recognize my device (iPhone 5) but it does not..........

The verification lists my card data and address etc. correctly but I need to keep entering the card security number. Support keep telling me to delete and re-enter my car info which does not help. Anyone else seen this issue? Seems to be something to do

The verification lists my card data and address etc. correctly but I need to keep entering the card security number.
Support keep telling me to delete and re-enter my car info which does not help. Anyone else seen this issue?
Seems to be something to do with a new security check they have put in the system that does not work correctly and support is totally incapable of helping me out.
wth am i gonna do im feed up and on top i have no one to help me been calling itunes for days now im ****** off to the maxxx

I've been jumping through the hoops with Apple Support on this issue....first time I called they said I should try updating from IOS 4.0 to 4.1....tried that and the issue still persisted...then I called back to update the ticket and get the next steps...they said that the Bank is rejecting the request for verification and that is why it keeps prompting (which doesn't make sense since the confirmation seems to go through successfully). The rep also contacted the iTunes dept and had them run the verify manually and said the bank rejected it. The next hoop they want me to jump through is calling the bank to verify that the account is in good standing and inquire about the rejected requests. I'm fairly certain the bank account is in good standing....will verify of course....but I find it hard to believe that all the people who have posted here, plus countless others that are experiencing the same issue but haven't, are ALL having banking issues in the last 24hrs...I'm more convinced there is a disconnect on the back end between iTunes and Financial institutions...
I'm not sure I buy in to everything I was told...he also told me he has had several calls on this issue and they were all told to check with their banks. He could not verify that any of his past calls were resolved. Needless to say I'm not 100% believing everything he told me....weak response from Apple support on this issue so far.

Hi guys, I have a big problem! My bookmark shortcut entry(command D) does not work anymore and do you know by any changes how to undo resetting of Safari? Thnx a million :)

Hi guys, I have a big problem! My bookmark shortcut entry(command D) does not work anymore and do you know by any changes how to undo resetting of Safari? Thnx a million

Try troubleshooting the Safari .plist file.
Quit Safari.
Open a Finder window. Select your Home Folder in the Sidebar on the left. It has a small house icon. Then open the Library folder then the Preferences folder.
Move the com.apple.Safari.plist file from the Preferences folder to the Desktop. Relaunch Safari. Try a bookmark.
If that didn't help, check Safari / Preferences then select the Extensions tab. If you have any installed, turn that off, quit then relaunch Safari.
If Extensions aren't the issue, reset Safari. From the menu bar click Safari / Reset Safari. Select the top 7 buttons, click Reset.

How do I uninstall the iPhoto update which does not work on maverick?

How do I uninstall the iphoto update which does not work. ie it tells me my library is locked out and the recommended action by apple does not open the phot library first aid. ? i need to go back to the old iphoto.

Terence, I was trying a way to message you directly - jumping on a recent thread seemed to be the only way (sorry, DEW45).
Terence, you seem to be the foremost expert on apeture and iphoto and have helped me many times in the past (thanks). I have a question that you may be able to help with (anyone also feel free to take a stab). I use blogger to upload my photos and host my blog (www.sippingespresso.com). I spend hours organzing and editing photos - namely, I will enhance and sometimes alter an image in Apeture. It always saves over the orginal file (at least for viewing purposes), which is fine by me. But then when I go to upload the photos onto blogger it seems to always pull my dull, original image. Obviously, I want the newer, bright, enhanced photo.
I'm one step away from importing them, dragging them out of iphoto and into Photoshop, then editing the files and dragging them back into iphoto, deleting the originals and uploading from there. There HAS to be a better way - please help!! I've already posted far too many boring images without the beauty of Apeture's "auto enhance".
Thanks in advance, Terence or anyone else.

I use the Icalendar at home, at work, and on my Iphone. I don't want to have to "sign in" every time I need my calendar. How do I stay signed in? I have checked the "keep signed in" box, but it does not work.

I use the Icalendar at home, at work, and on my Iphone. I don't want to have to "sign in" every time I need my calendar. How do I stay signed in? I have checked the "keep signed in" box, but it does not work.

Welcome to the Apple community.
Staying signed in at iCloud.com is not a problem for me. Try resetting your browser or emptying its cache.

I have CD version of Adobe Photoshop Element 9. I have CD version of Adobe Photoshop Element 9. I have purchased the new Macbook which does not have DVD drive. Can I download this software over the web and install using the Serial Number I have. Thanks,

I have CD version of Adobe Photoshop Element 9. I have CD version of Adobe Photoshop Element 9. I have purchased the new Macbook which does not have DVD drive. Can I download this software over the web and install using the Serial Number I have. Thanks,@

yes,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I need to get into contact with Adobe support on renewal of my CC subscription which does not work but I cannot find any PHONE number just the referral to this forum - help, what should I do?? Thanks!!

I need to get into contact with Adobe support on renewal of my CC subscription which does not work but I cannot find any PHONE number just the referral to this forum - help, what should I do?? Thanks!!

Use the web chat:
Contact Customer Care
Mylenium

I am using iPad1. Running v4.3 and when connecting to wifi iPad keyboard does not work. Keyboard works for everything else including typing this question out. Why would it not work when typingin password for wifi connection?

I am using iPad1. Running v4.3 and when connecting to wifi iPad keyboard does not work. Keyboard works for everything else including typing this question out. Why would it not work when typingin password for wifi connection?

Kowhai wrote:
Lots of WIFI needs a username and password to get access. I guess you're lucky and yours is set up unsecured.
Normal secured WiFi requires only a password to get access. The password is used to encrypt traffic between your device and the WiFi access point. If whatever you are using requires a username as well then it is not simply normal secured WiFi. It might be a subscription WiFi service like GOGO, ATT, etc., or a service with authentication, i.e., college campus, etc. To help you out we need to know what you are using and what connection dialog you are being presented with. You don't have exactly the same problem as the original poster. He is having a problem entering a password into the password dialog that iOS presents when one tries to connect to a normal secured WiFi network. Could you clarify exactly which WiFi service you are using.

I am using a mac book with snow leopard v. 10.6.8 and want to update to lion - it does not work, how can i do it?

Hi, i have got a macbook, 13" running with snowleopard 10.6.8 . I want to update to mountain lion - this does not work. How can i do it?
Thanks for answering,

What happens when you try?
Error messages?
Is the computer compatible with Mountain Lion?
OS X Mountain Lion system requirements
To install Mountain Lion, you need one of these Macs:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory
8 GB or more of available space

I just bought an Iphone4 from straight talk and my camera does not work. The shutter wont open and when it does open there is a black screen. I am very upset. I have wanted this phone for awhile and now that I have it, it does not work properly. Need help

I just bought an Iphone 4 from straight talk. My camera does not work. The shutter does not open and when it does open there is a black screen. I am very upset. I have wanted this phone for awhile. I want the issue fixed.
Thanks

Take the iPhone to an Apple store genius bar for testing, and if it is defective and under warranty they will replace. Since you say iPhone 4, was this a used or refurbished iPhone?

TS1702 How do I report a "bad" app product to Apple? The App developer has failed to address the problem and keeps on selling a product which does not work. Surely Apple has some liability in this case or at the very least some responsibility.

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