TS1702 How do I report a problem about a song if I purchased it over 90 days ago?

I downloaded a couple of songs when I first got my iPod, now I can't report a problem on them because its been over 90 days.

Have you tried just deleting and redownloading?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise contact them by:
Apple - Support - iTunes - Contact Us

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How can I get a rufund for a product that was purchased more than 90 days ago?

I purchased a few apps almost three years ago and I want to find out if I can still refund them.

You can always try...
Refunds from the App Store or iTunes Store
That said, I don't think it's really fair for you to be able to use the app for three full years and then not have to pay. But maybe that's just me.

Does anybody know how to report a problem on an app that had been purchased over 90 days ago

I wanted to know how to report a problem on an app that i purchased over 90 days ago the only thing i can view is the apps i have purchased within 90 days.

Contact iTunes by:
Contact iTunes

HT4009 How do I report a problem of unauthorized in-app purchases ?!!!

How do I report a problem with in-app purchases that I haven't authorized? It wouldn't let me through the iTunes store! Thank you.

http://apple.com/support/itunes/contact/

I have received an email receipt charging me $109.99 for an app I've never heard of and definitely never downloaded. How do I report the problem and get a refund?

I have received an email receipt charging me $109.99 for an app I've never heard of and definitely never downloaded. How do I report the problem and get a refund?

Log into your iTunes account, then click on previous purchases then select the purchased app and then click report a problem. Then write and explain your problem and I am sure it will be considered.
Also change your iTunes password as soon as possible.

I'm trying to report a problem about a download which didn't work and I'm being charged for it.

I'm trying to report a problem about a download which didn't work and I'm being charged for it.

Store > View My Account > Purchase History > Report a problem.
Contact the store and explain the issue. They should be able to reissue your download or take whatever other steps are necessary to resolve your problem.
tt2

HT204088 How do you report a problem with a purchase you did not authorize?

I have some unauthorized charges and when I click on "report a problem" on the bottom of the purchase history, it renews the page with "report a problem" next too all the purchases. When I click on one of those, it just takes me right back to the iTunes home page. Does anyone know how to do this please?

Welcome to the Apple Community.
Try contacting Apple through iTunes Store Support

My apple ID was hacked and a game by GodGame Inc was bought and installed. When I try to report a problem about this transaction, the link automatically sends me to the apple store support. The application is bugged. Please help.

My apple ID was hacked and a game by GodGame Inc was bought and installed. When I try to report a problem about this transaction, the link automatically sends me to the apple store support. The application is bugged. Please help.

thanks for your response roaminggnome. I changed my password immediately after it happened and I have contacted i tunes to let them know of this dillemma.
The I-tunes credit was a promotional thing by Apple to buy their laptop. So I didn't pay for the i-tunes credit in the first place. Do you think my bank will be able to reinburse Itunes credit then? I will ask support when they get back to me.

HT1933 'Report a problem' link in the email with purchase receipt does not work.

While opening itunes I get an error "unable to connect to itunes",then a screen with the text: "your request produced an error.NewNullResponse".It's in-app purchase, magazine subscription.How do I report a problem if the link does not work?

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report your issue to the iTunes Store.
Regards.

I have about 10 songs in my "purchased folder that iTunes says it can"t locate, how do I find them?

I have about 10 songs in my "purchased" folder that iTunes says it can"t locate, how do I find them? I have tried Finder- Music no luck.

Latachat wrote:
Hi! I am new to itunes store. I have put 10 songs in my wish list that I want to purchase but can't seem to find a purchase icon. How do I do this?
One song at a time. Open the Wish List, and click on the price for the song.
(Older versions of iTunes had a "Buy All" button to allow purchasing the whole list at once, but that feature is no longer there.)

Problems with Photoshop CS2 I originally purchased this software several years ago. At time I was running Microsoft Windows XP. This computer recently was replaced with a Dell running Windows 8.I reloaded my CS2 on this computer & it ran fine with a few

Problems with Photoshop CS2
I originally purchased this software several years ago. At time I was running Microsoft Windows XP.
This computer recently was replaced with a Dell running Windows 8.I reloaded my CS2 on this computer & it ran fine with a few exceptions as follows;
when the software comes up initially I get a message that says “could not complete your request because of program error”. Hitting OK allows me to continue using the software .
When I try to activate a function using CTLR or ALT keys I get this message “required application failed to load and the product cannot continue. Please reinstall the application”. This causes the application to abort.
Reloading my CS2 continues to generate the same messages when I depress the CTLR or ALT keys.

Your original copy is obsolete and Adobe is offering a free replacement you are entitled to. Download and use that and that should clear it up for you.
https://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.ht ml
Download this copy of CS2 and use the serial number provided next to the download link.

TS1702 How do I report a "bad" app product to Apple? The App developer has failed to address the problem and keeps on selling a product which does not work. Surely Apple has some liability in this case or at the very least some responsibility.

How do I report an App that is not working and the seller has not fixed the problem yet is continuing to sell it? People are being ripped off and Apple does not seem to care.

sophiesheu wrote:
I recently purchased a scam app (GPS map Virgin Islands) by the Kaart Data LLC. I first emailed the developers and got a quick response: "we are sorry that you don't like the app, but we don't do refund". I went to the "Report a Problem" link from Apple like King_Penguinsuggested, and got a response from Apple saying they will refund the whole amount and start an investigation on that app. So it definitely worthes a try.
Glad you got some resolution on that. I'm not familier with the app you had issues with, but the one the OP was questioning is very highly regarded and widely sold. Odds are the issue was with his iPad and he never responed to inquiries about troubleshooting (I suspect he had not tried much of anything).

TS1702 how can I report problems, none of links will work they say from invoice! so FRUSTRATING

links won't work on itune store invoice, to report problem!

Have you tried the 'report a problem' link from your purchase history as opposed to the email receipt ?
log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If that doesn't work then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

How to report a problem about apple maps?

Apple is getting map data from various places.I saw openstreetmaps is also a map partner for apple.The I installed openstreetmaps on my ipad.it is perfectly fine for Sri Lanka and has directions and roads very clearly....although openstreetmaps is a partner of apple,there is no detailed roads nor directions whatsoever on apple maps.how could this happen...I reported this problem many times using apple maps report problem tab.but it hasn't changed or improved in Sri Lanka.....please report this to apple using your idevices...we want maps in Sri Lanka.

Feedback
http://www.apple.com/feedback

TS1702 How do I report a scam app in AppStore?

How do I report a bad app on AppStore? Finger print scanner by silver carring inc... Downloaded a radio app instead of finger print scanning app...the website of developer doesn't exist...
I want to report this to AppStore so they can remove the app and also give me a refund for $2.
I believe AppStore as a storefront is not doing their work properly... Aren't they supposed to check if the app u r buying is same one which is downloading?

Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

TS1702 How do I report a problem about a song if I purchased it over 90 days ago?

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