TS1702 how do i reset my security questions

I have been having the problem of me trying to purchase an app on the app store. I bought app and it said i need to verrify my apple id for security reasons. it sent me to these security questions and I dont recall answering them. I tried going to manage my account and followed the teps given. the only problem is that when i follow the steps, at the last step it send me somewhere other than where it was supose to send me. I have never had a problem with the app store and I have not been able to recieve real help and If you have any sorta suggestion i would really be thankful. (:

See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

Similar Messages

  • TS1702 How can i reset my security question?

    Help me please!

    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How do you reset your security question on App Store ?

    I Have been trying to buy things on my Apple Store on my phone because I have $15.00 on the account but when I try to buy thing it asks for the security questions but I don't rememover the answers to them how do I reset my security questions with that $15.00 still on my account?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (114711)

  • HT5312 How can I reset my security questions if I don't have a rescue email address

    How can I reset my security questions if I don't have a rescue email address. Because i just put an itunes card on my account but can't use it because I dont know my security questions. Please help

    Try the ExpressLane: https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and then you have choices to communicate.

  • TS1424 I forgot the security/questions, How can I reset my security questions?

    I need a small help please. How can I reset my security/question because I forgot the answers.
    But still I know my Apple ID's password and I can access to my ID.
    Please there is anyone can help me?
    Thanks
    Hana

    Hi Niel,
    Thanks a lot for your considering my email.
    But when I creat the my Apple ID first time I did not put any email the Rescue Email Address I keep it empty.
    What I should do now to reset my security questions?
    Please I need urgent help or advise.
    Thanks
    Hana

  • How i can reset my security questions without rescure email

    Hi
    How i can reset my security questions without rescue email because i didn't have it i  to solve this problem  but i failed and my account is blocked i can buy anything from store please someone help me to solve this with all step by step and all links I'm so confusing
    Thanks

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • How can I reset my security questions so I can buy an app?

    How can I reset my security question so I van buy an app because I am using for the first time my credit card to buy an app and I can't remember some answears .I have made  my Apple id 2 years
    Ago

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101674)

  • How do I reset my Security Questions? I dont remember them, and its not letting me purchase anything.

    I need help please! How do I reset my Security Questions? I dont remember them, and its not letting me purchase anything.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96639)

  • I don't have a rescue email and how I can reset my security question answers

    I didn't set the rescue email when I created my app ID, How can I reset my security questions answer? I have forgotten the answers which almost drives me crazy

    You won't be able to add a rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I forgot the answer to the security question. How do i reset the security question?

    I forgot the answer to the security question. How do i reset the security question?

    I forgot the answer to my security questions what should
    I do?

  • How can i reset my security questions and there is no reset my questions below it any help plz

    how can i reset my security questions and there is no reset my questions below it
    any help plz

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101110)

  • HT201363 how i can reset my security question without a rescue email? i have 10 dollars on it.

    how i can reset my security question without a rescue email? i have 10 dollars on it.

    Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.

  • How can I reset my security questions. There's no reset option

    how can I reset my security questions. There's no reset option

    If you didn't previously set up a rescue email address and have forgotten more than one of the answers, you can't do this on your own. Contact Apple either through the link in that article or by phoning them.
    (76560)

  • How do I reset my security questions? Normally people are saying something about a rescue email or a thing that will show where your password and security are for me it just shows my two questions  and that is it.- Help

    How do I reset my security questions? Normally people are saying something about a rescue email or a thing that will show where your password and security are for me it just shows my two questions  and that is it.… Help

    Go to Appleid.apple.com and choose Manage ID you can change them from there.
    You can add a rescue email if you don't have one there too.

  • HT5312 I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?

    I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105466)

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