TS1702 How to back up data in an app before deleting and reinstalling?

I have an app that isn't working properly.  The app support people have asked me to delete the app and reinstall, BUT TO BACK UP MY DATA, before deleting.  How do I back up the data in the no working app?

There are reviews for apps in the itunes store.
https://itunes.apple.com/us/app/oneclickdigital/id515311743?mt=8
What is the issue you are having with the app? Tell me that before you do any deleting or restoring.
When you back up your ipad, it will back up the app data. Then when you restore the ipad from that backup, the data will be put back onto the ipad.
What I would do, is backup the ipad via itunes on your computer per the instructions I posted.
Then delete the app and reinstall it.
See if you are still having the same issue.
About iOS backups
http://support.apple.com/kb/HT4946

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