TS1702 I am playing candy crush and Pharos slots but if I want to make a purchase for extra lives or more credits it tells me to contact the iTunes Store. Also a error msg comes up. What is going on as its very frustrating when it won't allow u to continu

I'm playing candy crush and Pharos slots but if I try to buy more lives or credits there is an error that says to contact the iTunes stor. This happens on and off. Sometimes it works and sometimes it doesn't. Please help

email iTunes support, apple.com/support/expresslane/iTunes and give them your apple id and tell them whats happening, they can fix this.

Similar Messages

HT3702 Hi..I'm playing Candy Crush and i'm trying to buy more lives and it's telling ,e that I can't

I'm playing Candy Crush and I'm trying to buy new lives and it's telling me that I can'...what's the problem?

If you would like help from these user-to-user forums then you will need to give more information than 'it's telling me that I can't'. What happens when you try to buy them, if you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a message that you are getting from the game itself then you will need to contact the developers of the game.
If it's a different problem ... ?

I was playing candy crush and I had too much problem with my bill your charge too much I want to know what is the problem with this game cost

HELLO
I was playing candy crush and I had too much problem with my bill your charge too much I want to know what is the problem with this game cost

Take it up with iTunes Support - we are not Apple here, we are just users like you:
http://www.apple.com/support/itunes/ww/
Cheers,
GB

I have had over 5 time out err-3259 trying to update my Ipad 2 on my imac from last night and all this morning. Anyone else having this issue? It is definitely not my internet connection etc. Right in the end at 99% this error message comes out. Help

I have had over 5 time out err-3259 trying to update my Ipad 2 on my imac from last night and all this morning. Anyone else having this issue? It is definitely not my internet connection etc. Right in the end at 99% this error message comes out. Help

Hi, aliahfromauckland.
If you are still experiencing issues when attempting to update your iPad, see the article below.
iTunes Store reporting error - 3259
http://support.apple.com/kb/TS2799
Hope that helps,
Jason H.

Hello, i just downloaded itunes on my acer laptop and its been giving me problems everytime i try to get on to the itunes store.. it gives me a message saying "itunes could not connect to the itunes store. an unknown error occurred. (310).plz help me out.

hello, i just downloaded itunes on my acer laptop and its been giving me problems everytime i try to get on to the itunes store.. it gives me a message saying "itunes could not connect to the itunes store. an unknown error occurred. (310).plz help me out. i do have the internet on but it keeps giving me the same problems .. thanks..

Hi Young Prada,
If you are having issues connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

When trying to sign into the Itunes Store I get error message "Itunes store not available at this time- please try again later". I've updated everything and still can't get in. Any ideas??

When trying to sing into the Itunes Store I get error message "Itunes store not availble at this time. Please try again later" I've updated everything and doesn't help. Anyone have any ideas?

Send a PM(Private Message) to ATT Uverse Care.

When trying to purchase Final Cut Pro X from the App store receive following error msg - There was an error in the App Store. Please try again later. (100) - Am running Quad Core Xeon w/ 32GB Ram, ATI Radeon 5870

When trying to purchase Final Cut Pro X from the App store receive following error msg - There was an error in the App Store. Please try again later. (100) - Am running Quad Core Xeon w/ 32GB Ram, ATI Radeon 5870

Try again later . . . . in an hour or so, not immediately.

Just downloaded 10.5. It gives me a blank screen for the itunes store. No error message. Internet connection fine. Have checked firewall. Any ideas?

I have just downloaded 10.5. it gives me a blank screen for the itunes store. No error message. Internet connection fine and I have checked my firewall settings. Any ideas? Or is the store blocked because of ios 5 release today?

I've had the exact same issue since late last night since I downloaded 10.5
I'm also having problems backing up my iPhone, which I suspect is due to the same issue.
I've tried all recommended solutions on forums and Apple support (deleting backups, restarting phone/computer, disabling/uninstalling third party security software, testing port connectivity) and none of them work.
I will try japiohelp's solution and see if that does anything.

I Tunes could not connect to the itunes store An unknown error occurred 11556

I Tunes could not connect to the itunes store An unknown error occurred 11556
Make sure your network connection is active and try again

There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting

HT4009 When I try purchase an in-app it just says I have to contact the iTunes Store? What's the problem?

Iv tried to purchase an in-app and after I put my password in and press the buy button it says I could not purchase it. I don't know why this is or what I must do got it to work

Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(97582)

I need help in resolving a problem that prevents me from accessing the iTunes store. Message reads " iTunes cannot contact the iTunes store" and also says that my laptop is no longer authorized to access my account. Help!

I need help in resolving a problem that prevents me from accessing the iTunes store. Message reads " iTunes cannot contact the iTunes store" and also says that my laptop is no longer authorized to access my account. Help!

Go up to the top of your screen on iTunes and click on 'Store'. Then go down to 'Authorize This Computer'. That should cover part of it unless you've already authorized a bunch of other computers to use your account. If that's the case, you'll have to go to one of those computers and click the button just below it to 'deauthorize your account' from that computer. If you're not able to access the store, check your internet connection to make sure you are connected. Hope this helps.. good luck!

Itunes could not connect to the itunes store. an unknown error occurred (11556)

itunes could not connect to the itunes store. an unknown error occurred (11556)

Excellent it worked for me.
First I tunes was unable to update software so I removed then deleted installed program folder location after that properly performed clean installation for itunes64.
When tried to sign in received this message. Even restart the pc did not help.
Your help was fruitful.

HT204266 I'm playing candy crush and but I'm unable to purchase more stuff

I have been playing candy crush for a while, I've been able to buy stuff but when I try to buy a lollipop hammer the system tells me that is unable to purchase at this time. Do I have a time limit to purchase anything that I want?

Hi cynthdina,
Thanks for visiting Apple Support Communities.
You may find this article helpful, as it sounds like you're not able to connect to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Our iPhone Troubleshooting Assistant also offers some troubleshooting tips:
Using apps on your iPhone
http://www.apple.com/support/iphone/assistant/application/
All the best,
Jeremy

Cannot sync my iphone to my itunes account on the computer. I get the message: iTunes could not connect to the iTunes store An unknown error occured (-3212). Make sure your network connection is active and try again.

I cannot sync my iphone to my itunes account on the computer. I get the following message: " iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure our network connection is active and try again." Has anyone else had this problem?

Did you find a resolution as I'm having same problem?

Problem login to Itunes store in window 7, it keep pop up 'itunes could not connect to the itunes store.An unknown error occurred (0x80090318). Make sure your network conenction is active and try again.

This problem is confusing me and i can't login since the day i bought and i'm using iphone 6.

Greetings AndrewwChinnn,
It sounds as though you are unable to connect to the iTunes Store. I have located an article that can help with the specific error you mentioned:
Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
Thank you for contributing to Apple Support Communities.
Best,
BobbyD

TS1702 I am playing candy crush and Pharos slots but if I want to make a purchase for extra lives or more credits it tells me to contact the iTunes Store. Also a error msg comes up. What is going on as its very frustrating when it won't allow u to continu

Similar Messages

Maybe you are looking for