TS1702 I am trying to download my previously purchased songs to. new computer. No download option appears tho songs there. Says original password needed but I've changed Is this the prob?

Trying to download previously purchased items to new computer. Found them but there is no download option. Instr say must be password used when originally purchased. Could that be problem? I've changed mine. I did not back up. Any help would be appreciated. Thanks.

Hello, johnandsteph.
You are allowed a total of 5 computers at a time to be authorized to play content. It is not necessary to deauthorize an old computer if you are attempting to add a new one unless you have reached your five total allotment. From the Store menu, choose Authorize This Computer and enter your Apple ID and password. At that point you should be able to access your previous purchases. I have included two links listed below. The first one goes over authorization and deauthorization. The second article covers how to download past purchases.
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If you are still unable to successfully authorize a computer, you may need to reach out to us via Contact Apple Support.
Hope this helps,
Jason H.

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What type of item is it ? What you can re-download will show under the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes. As long as they are still in the store then your apps and ibooks should appear there, and potentially music, films and tv shows (media can't be re-downloaded in all countries) - audiobooks and ringtones are currently one-time only downloads, so they won't appear.
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Read the article you linked.
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Automatic Downloads for music and the downloading of past music purchases is currently only available in Argentina, Australia, Belgium, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Cyprus, Czech Republic, Dominican Republic, Ecuador, El Salvador, France, Germany, Guatemala, Honduras, Ireland, Luxembourg, Malta, Mexico, New Zealand, Nicaragua, Panama, Paraguay, Peru, Slovakia, Spain, Switzerland, the United Kingdom, United States, and Venezuela.
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Have you tried this link so far? This has all the major products available for download. Do let me know if you are not able to download the product using the mentioned link and we will try and search for an alternative for you .
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Welcome to AD!
Reporting via Purchase Histroy doesn't always work. Also, if you've reported a porblem once, you can't do it again on the same item if you get no reply.
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Ann
Ann M. Fick, CPA, MBA
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I am trying to download my previously purchased songs. It is saying my pc is not authorised! How do I get it authorised?

I am trying to download my previously purchased songs.
It is staing that my PC is not authorised. How do I resolve it

Basic forum ettiquette, search before posting.

TS1702 I am trying to download my previously purchased songs to. new computer. No download option appears tho songs there. Says original password needed but I've changed Is this the prob?

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